Key Account Manager

Job Description

Role Overview: We are looking for a dynamic and relationship-driven professional to join our Government & Corporate Partnerships team as a Key Account Manager. This role will be instrumental in deepening Airtel Payments Bank’s engagement with state government departments and exploring institutional opportunities beyond the public sector. Key Responsibilities: Government Partnerships: Build and manage relationships with key stakeholders across state government departments. Identify opportunities for Airtel Payments Bank to support government initiatives through DBT, savings, payments, and financial inclusion solutions. Drive empanelment efforts across government schemes and ensure seamless onboarding for state-led initiatives. Represent the bank in government meetings, workshops, and partnership forums. Institutional & Non-Government Accounts: Identify and develop strategic partnerships in areas like Cash Management Services (CMS), BBPS (Bharat Bill Payment System), transit ecosystems, and large-format retail chains. Pitch tailored payment and banking solutions to large institutions and manage end-to-end conversion. Collaborate with internal product and operations teams to customize offerings for institutional clients. Business Development & Strategy: Own the account strategy and drive revenue and volume growth across assigned partnerships. Maintain strong market intelligence to identify emerging opportunities in both government and institutional sectors. Track, analyze, and report account performance metrics regularly. Desired Profile: 5–8 years of experience in government/business development, institutional sales, or key account management. Prior exposure to working with government departments or large institutional clients is preferred. Proven track record of managing high-value partnerships and driving growth. Strong communication, stakeholder management, and negotiation skills. Ability to work cross-functionally with internal and external teams. Proficiency in the local language of the assigned state is mandatory Show more Show less