About the Company : We are a leading provider in the food service industry, dedicated to delivering exceptional dining experiences. Our mission is to create a welcoming environment that fosters community and connection through food. About the Role : The role involves overseeing the entire cafeteria operation, managing a diverse team, and ensuring high-quality food service while maintaining client satisfaction. Responsibilities : Oversee the entire cafeteria operation, including food service, setup, quality control and Food Production. Manage a team of 20 staff, including hiring, training, scheduling, and performance evaluation. Collaborate with clients to develop weekly and event-specific menus, coordinating with kitchen staff for execution. Plan and execute regional and cultural food festivals, ensuring alignment with client expectations and budget. Conduct monthly reviews with internal and external stakeholders, presenting operational reports, including MMR and QBR. Monthly Interaction with All clients and share MOM with them post meetings. Ensure Client feedback are well recorded and NPS score achieved, set by the Management. Foster positive client relationships, handling client escalations and ensuring prompt resolution of concerns. Monitor and control costs, including labor and operational expenses, while maintaining profitability. Ensure compliance with health and safety regulations, maintaining a safe and efficient working environment. Implement and oversee food safety programs, policies, and procedures, ensuring adherence to QHSE standards. Manage vendor relationships, ensuring the timely procurement of ingredients and supplies while optimizing costs. Lead regular audits to ensure operational efficiency, safety, and compliance with industry standards. Analyze customer feedback and develop action plans to improve service quality and client satisfaction. Innovate and implement marketing strategies to promote cafeteria services and drive client engagement. Ensure the usages of Online ordering App in the Café and all employees are onboarded on online ordering app. Qualifications : Looking for a candidate from QSR/ Food Court/ Banquets / Restaurant/ background who handling multiple location. Required Skills : Strong leadership and management skills, excellent communication abilities, and a deep understanding of food service operations. Preferred Skills : Experience in menu development, event planning, and vendor management. Pay range and compensation package : Competitive salary based on experience and qualifications. Equal Opportunity Statement : We are committed to diversity and inclusivity in our hiring practices and encourage applications from all qualified individuals.
POSITION SUMMARY This role is focused on developing and expanding Institutional Catering business across India. The candidate will be responsible for prospecting, lead generation, relationship management , and executing sales strategies to drive revenue and long-term growth. Collaboration with senior leadership and cross-functional teams is key to delivering customized, value-driven food service solutions. Key Responsibilities Business Development & Prospecting: Identify and engage mid-to-senior level prospects, build strong client relationships, and convert opportunities into business. Sales Process Management: Contribute to strategic planning, support rebids, manage account strategies, and align internal teams for tailored customer solutions. Growth & Retention: Drive organic growth within accounts, ensure profitability, maintain customer engagement, and contribute to Pan-India market share growth. Reporting To Head – National Sales (Catering & Events) Required Qualifications & Experience Education: Degree/Diploma in Hotel Management or Sales & Marketing Experience: 10–15 years in Sales/BD in Catering or Food Services Skills: Negotiation, communication, project management, basic P&L understanding, MS Office; SalesForce is a plus Traits: Travel readiness, adaptability, self-driven, detail-oriented About the Organization K Hospitality Corp is one of India’s largest F&B groups, operating across QSRs, fine dining, catering, travel F&B, and corporate services with brands like Copper Chimney, TFS, and Blue Sea. Catering Collective specializes in luxury catering services and premium venues. LifeCo. Services provides F&B and wellness programs for corporates.
The Catering Sales Manager is responsible for driving banquet sales , maximizing revenue, and ensuring a seamless client experience for premium and luxury events. The role includes managing banquet inquiries, negotiating contracts, coordinating event planning, and building long-term relationships with corporate and social clients to position the venue as a preferred destination. Key Responsibilities Sales & Business Development: Generate leads, build partnerships with corporates and planners, and close profitable deals for events like weddings, MICE, and social gatherings. Client Management: Deliver personalized service, manage client expectations, and ensure high satisfaction from inquiry to post-event follow-up. Event Coordination: Collaborate with banquet and culinary teams to plan and execute events as per client specifications. Marketing & Branding: Support promotional strategies and represent the brand at industry events to attract high-profile clientele. Revenue & Reporting: Track performance, analyze market trends, and meet revenue targets through strategic planning. Reporting To: Banquet General Manager Prerequisites Education: Bachelor’s in Hospitality or Business Experience: 5+ years in catering/banquet/event sales (luxury segment preferred) Skills: Client relationship management, negotiation, multitasking, and CRM proficiency Attributes: Detail-oriented, well-connected, and passionate about exceptional service
Roles and Responsibilities: Oversee the entire cafeteria operation, including food service, setup, quality control and Food Production. Manage a team of 20 staff, including hiring, training, scheduling, and performance evaluation. Collaborate with clients to develop weekly and event-specific menus, coordinating with kitchen staff for execution. Plan and execute regional and cultural food festivals, ensuring alignment with client expectations and budget. Conduct monthly reviews with internal and external stakeholders, presenting operational reports, including MMR and QBR. Monthly Interaction with All clients and share MOM with them post meetings. Ensure Client feedback are well recorded and NPS score achieved, set by the Management. Foster positive client relationships, handling client escalations and ensuring prompt resolution of concerns. Monitor and control costs, including labor and operational expenses, while maintaining profitability. Ensure compliance with health and safety regulations, maintaining a safe and efficient working environment. Implement and oversee food safety programs, policies, and procedures, ensuring adherence to QHSE standards. Manage vendor relationships, ensuring the timely procurement of ingredients and supplies while optimizing costs. Lead regular audits to ensure operational efficiency, safety, and compliance with industry standards. Analyze customer feedback and develop action plans to improve service quality and client satisfaction. Innovate and implement marketing strategies to promote cafeteria services and drive client engagement. Ensure the usages of Online ordering App in the Café and all employees are onboarded on online ordering app. Note: Looking for a candidate from QSR/ Food Court/ Banquets / Restaurant/ background who handling multiple location
The Catering Sales Manager role involves driving banquet sales, maximizing revenue, and ensuring a seamless client experience for premium and luxury events. Your responsibilities include managing banquet inquiries, negotiating contracts, coordinating event planning, and fostering long-term relationships with corporate and social clients to establish the venue as a preferred destination. You will be tasked with generating leads, establishing partnerships with corporates and planners, and closing profitable deals for various events such as weddings, MICE, and social gatherings. Client management is crucial, where you will provide personalized service, manage client expectations, and ensure high satisfaction levels from the initial inquiry to post-event follow-up. Collaboration with banquet and culinary teams is essential to plan and execute events as per client specifications. Supporting promotional strategies and representing the brand at industry events to attract high-profile clientele will be part of your duties. Monitoring performance, analyzing market trends, and meeting revenue targets through strategic planning are key aspects of the role. You will report to the Banquet General Manager and should possess a Bachelor's degree in Hospitality or Business, along with a minimum of 5 years of experience in catering, banquet, or event sales, preferably in the luxury segment. Your skills should include client relationship management, negotiation, multitasking, and proficiency in CRM. Attributes such as being detail-oriented, well-connected, and passionate about delivering exceptional service are highly valued for this position.,
Position Summary – Assistant Manager - Sales (Reactive) The role is primarily responsible for driving banquet sales and supporting food and beverage merchandising. It focuses on achieving customer satisfaction and meeting company goals through effective sales strategies, smooth event execution, and coordination with internal teams and clients. Key Responsibilities: Sales & Client Management: Handle client inquiries and discuss banquet requirements. Prepare and send proposals, negotiate terms, and close bookings. Finalize menu and event details in advance; ensure contracts and payments are collected. Conduct banquet hall show rounds for potential clients. Maintain long-term client relationships through value-added service. Event Coordination: Liaise with clients, departments, and decorators to ensure seamless function execution. Release function prospectus and menu confirmations ahead of events. Ensure all event-related communication is timely and accurate. Reporting & Documentation: Prepare daily inquiries, monthly sales reports, sales forecasts, and revenue/productivity updates. Create outdoor menus when needed. Operational & Financial Oversight: Meet monthly sales targets through upselling strategies. Ensure compliance with financial policies, billing procedures, and guest satisfaction standards. Core Focus Areas: Guest Satisfaction: Prompt service, effective communication, and a guest-first approach throughout the sales and event cycle. Operational Efficiency: Clear goal-setting, team coordination, and continuous performance evaluation. Financial Integrity: Adherence to accounting controls and revenue targets.
SUMMARY - Responsible for managing end-to-end banquet operations for premium venues, ensuring profitability, service quality, and customer satisfaction. Oversees menu planning, food production, quality and hygiene standards, competitive analysis, sales growth, and cost control. Coordinates with sales, unit heads, chefs, and corporate clients to deliver exceptional events, including weddings, corporate functions, and outdoor catering. Key areas include: Operations & Profitability – Drive sales and profit targets, monitor costs, maintain infrastructure, and implement SOPs. Business Development – Develop sales/marketing plans, manage PR, build client relationships, and secure repeat business. Client Servicing – Customize services to client needs for maximum satisfaction. Supply Chain – Manage inventory, vendor relations, and compliance. People Management – Lead staffing, training, appraisals, and team motivation. Reporting to: General Manager Manages: Sales Head & Manager – Operations Qualification/Experience: Graduate/Postgraduate in Hotel Management with 12–15 years in premium hospitality/banquet operations, strong F&B expertise, leadership, and decision-making skills.
Join Life Co – We're Hiring a Business Development Manager (Institutional Catering Sales) Location: Worli, Mumbai/ Delhi/ Bangalore Experience: 7+ years Industry: Hospitality / Institutional Catering Employment Type: Full-Time About Life Co: Life Co is a dynamic and fast-growing organization in the food services industry, committed to delivering nutritious, high-quality, and tailored catering solutions to institutions and enterprises. As we expand our footprint, we are looking for a driven and results-oriented Business Development Manager to spearhead our institutional catering sales efforts. Role Overview: As the Business Development Manager – Institutional Catering, you will be responsible for identifying, pursuing, and securing new business opportunities within the institutional and corporate catering space. You’ll play a key role in expanding our client base across industries such as corporates, educational institutions, hospitals, manufacturing units, and more. Key Responsibilities: Identify and develop new business opportunities in the institutional catering segment. Build and nurture relationships with decision-makers in corporate offices, educational institutions, hospitals, etc. Lead end-to-end sales process from lead generation to deal closure. Collaborate with internal teams to prepare customized proposals and pricing strategies. Conduct client presentations, tastings, and site visits. Stay updated on industry trends and competitor activities. Achieve monthly and quarterly sales targets and report progress to leadership. Requirements: (Must Have Experience in Hospitality Industry) 7+ yrs of proven sales/business development experience in institutional catering, food services, or hospitality industry. Strong network and understanding of institutional sales landscape. Excellent communication, negotiation, and interpersonal skills. Self-starter with the ability to work independently and drive results. Willingness to travel within the region. To Apply: Send your resume to amit.rane@kapcocatering.com or contact me on 7666623181.
Role Purpose: To manage and develop key client relationships across corporate food court operations by ensuring seamless service delivery, operational excellence, and financial performance in alignment with contractual commitments. The Key Account Manager will serve as the strategic partner to the client, ensuring client satisfaction, service innovation, and profitable growth, while upholding the companies standards of quality, safety, and compliance. --- Dimensions: · People: Direct management of Site Managers, Supervisors, and support teams across assigned client sites. · Financial: Responsible for account-level P&L delivery, revenue growth, cost management, and contract profitability. · Client: Act as the single point of contact for senior client stakeholders; ensure long-term partnership and retention. · Operations: Oversee day-to-day food court operations, menu innovations, compliance with FSSAI standards, and delivery of agreed KPIs. --- Main Accountabilities: Client Relationship Management · Build and maintain strong partnerships with key client stakeholders by understanding business needs and aligning companies’ solutions. · Conduct regular client reviews to assess satisfaction, identify gaps, and propose value-added services. · Ensure timely communication, reporting, and resolution of escalations. Operational Excellence · Ensure efficient management of corporate food court operations in line with contractual agreements and company standards. · Monitor service quality, food safety, hygiene, and HSE compliance through regular audits and reviews. · Drive innovation in food offerings, including healthy counters, pop-ups, festive menus, and delivery models. Financial & Commercial Management · Deliver account profitability by managing P&L, budgets, forecasts, and financial reporting. · Lead discussions on rate revisions, contract renewals, and commercial negotiations in coordination with Finance and Leadership. · Implement cost optimization measures without compromising service quality. People Management · Lead, coach, and motivate site-based teams to achieve operational KPIs. · Ensure adequate staffing, training, and skill development across all sites. · Promote a culture of performance, accountability, and compliance. Business Growth & Retention · Identify opportunities for organic growth by introducing new services and expanding scope. · Support Business Development teams in leveraging client relationships for new projects. · Achieve client retention and renewal targets through consistent service delivery and proactive engagement. --- Key Competencies: · Client Relationship & Stakeholder Management · Strong Commercial & Financial Acumen · Contract Catering / Food Court Operational Expertise · HSE & FSSAI Compliance Knowledge · Leadership & People Management · Problem Solving & Conflict Resolution · Strategic Thinking & Execution --- · Qualifications & Experience: · Graduate in Hotel Management / Hospitality / Business Administration. · 8–12 years of relevant experience in food services/contract catering, with minimum 4–5 years in Key Account Management