Junior Travel & Tourism Executive in Mumbai

Key Responsibilities

• Collaborate with clients to understand their travel preferences, budgets, and specific requirements
• Utilize in-depth knowledge of various destinations, attractions, and accommodations to curate personalized travel itineraries
• Design creative and innovative holiday packages catering to different interests, including adventure, cultural experiences, luxury, or family vacations
• Incorporate client feedback and suggestions to refine and finalize holiday plans
• Stay updated with the latest travel trends, emerging destinations, and unique experiences
• Research destinations, including local customs, visa requirements, transportation options, and safety considerations
• Maintain a database of hotels, restaurants, activities, and attractions for accurate and current client recommendations
• Build strong client relationships by understanding preferences and anticipating needs
• Respond promptly and professionally to inquiries via phone, email, and chat
• Provide expert advice on travel logistics, including flights, transfers, accommodations, and local transportation
• Handle customer concerns, complaints, or requests to ensure swift resolution and maintain satisfaction
• Liaise with local travel partners, hotels, airlines, and tour operators to negotiate rates and secure reservations
• Collaborate with suppliers to coordinate transfers, activities, and special requests for seamless travel execution
• Maintain strong supplier relationships and stay informed on new offerings and promotions
• Maintain accurate records of client interactions, travel itineraries, and financial transactions
• Prepare and present travel documents, including itineraries, vouchers, and insurance information
• Track financial transactions, including client payments, supplier invoices, and commission calculations