Junior Associate Cloud Operations Engineer

As a Junior Associate Cloud Operations Engineer at Basware, you play a crucial role in delivering industry-leading SaaS solutions for the CFOs office by understanding customer financial documents and providing accurate mappings using internal technologies. - Create and deliver precise mappings for PDF invoices - Ensure timely invoice processing within defined SLAs - Monitor and troubleshoot transaction issues with a focus on automation - Review and implement mapping improvements based on customer feedback - Handle technical problem tickets - Support onboarding of new suppliers/templates - Collaborate with peers for mapping reviews - Contribute to mapping quality enhancements through proactive analysis and monitoring Qualifications Required: - Minimum 2 years of experience - Bachelor's degree in computer science, Information Technology, or MCA - Strong sense of discipline, honesty, and consistency in work ethics - Logical and analytical mindset - Understanding of financial documents in the P2P domain - Familiarity with PDF eInvoice and Smart PDF services - Good problem-solving skills - Experience with ticketing systems like ServiceNow - Effective communication and collaboration skills - Attention to detail - Commitment to continuous improvement At Basware, you will have the opportunity to work with a global SaaS leader, enjoy a collaborative and inclusive team culture, grow and learn in cutting-edge cloud technologies, and contribute to automation and digital transformation.,