Junior Associate - Client Assist&service

Company Description

Nissi Computing Labs LLP is a software solutions provider dedicated to enhancing the education industry with insight-driven guidance for institutions, teachers, management, parents, and pupils. We also create customized solutions for Supply Chain Management, Out of Home media advertising (OOH), and governmental agencies in the US and Latin America. Our fast-growing team works with the latest technology, including Big Data, IoT, Augmented Reality, and Artificial Intelligence. We aim to expand our team with bright, ethical minds to achieve more in the future.

Role Description

This is a full-time on-site role for a Junior Associate - Client Assistance and Service located in Kozhikode. The Junior Associate will be responsible for providing administrative assistance, ensuring customer satisfaction, handling customer service inquiries, and maintaining effective communication with clients. Day-to-day tasks include assisting clients, managing service requests, coordinating with internal teams, and documenting client interactions.

Qualifications

• Interpersonal Skills and Communication
• Customer Satisfaction and Customer Service
• Administrative Assistance
• Highly organized and detail-oriented
• Ability to work effectively in a team
• Proficiency in using office software and tools
• Previous experience in a customer-facing role is an advantage
• Bachelor's degree in Business Administration , Commerce, B tech and any Degree in Computer Science.