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Neurealm
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Jr. Service Desk Engineer

Jr. Service Desk Engineer

Neurealm

0 years

3 - 6 Lacs

chennai

Posted:13 hours ago| Platform: GlassDoor logo

Apply

Skills Required

service azure troubleshooting support word excel powerpoint ai

Work Mode

Remote

Job Type

Part Time

Job Description

Chennai, Tamil Nadu, India

Department

General IT User Support

Job posted on

Oct 10, 2025

Employment type

Full Time Employee

Service Desk Engineer (Preferred)

C Excellent oral & written communication,

C Knowledge in Windows AD.

C Knowledge in Azure concepts.

C Knowledge in User Permissions / Access Restriction for Domain Accounts.

Roles & Responsibilities:

C Ensure 100% availability of resources as per SOW.

C Standardize the Service Desk operations and implement best practices.

Primary skills (Preferred)

C Knowledge in Troubleshooting OS / Hardware related Issues.

C Knowledge in Troubleshooting Application Related issues.

C Knowledge in Remote Support for Windows / MAC users with appropriate Tools

Secondary skills (Preferred)

C Knowledge of MS Office products (word, excel, PowerPoint, Outlook)

C Knowledge in Windows OS / Application Troubleshooting

C Knowledge in AI concepts like AI Chatbots and Microsoft copilot.

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Jr. Service Desk Engineer