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1.0 - 10.0 years
2 - 3 Lacs
Valiyavila, Thiruvananthapuram, Kerala
On-site
About Ecorgy Solutions Ecorgy Solutions is a rapidly growing healthcare organization based in Trivandrum, India, supporting clients in California, USA. Our mission is to enhance the quality and efficiency of home health services by delivering high-impact administrative and clinical support. We serve as a critical link between healthcare providers and operations, ensuring compliance, accuracy, and patient satisfaction. Role Overview: In this role, you will be the primary point of contact for patients in the United States, handling calls in a professional and empathetic manner. This voice-based role is crucial in ensuring a high level of patient satisfaction by addressing inquiries related to healthcare services, appointments, and support. You will be responsible for building trust with patients, maintaining accurate records, and collaborating with internal teams to resolve issues efficiently. The role requires strong communication skills, customer focus, and the ability to thrive in a fast-paced, night-shift environment. Key Responsibilities: Act as the first point of contact for patients, handling inbound and outbound voice calls related to healthcare services. Communicate with professionalism, empathy, and clarity to address patient queries and concerns. Provide accurate information regarding appointments, medical services, and follow-up procedures. Build strong relationships with patients by actively listening and offering effective solutions. Coordinate with internal teams to ensure prompt follow-up and resolution of patient concerns. Log all interactions and updates accurately in the healthcare system. Consistently meet or exceed service quality standards and performance benchmarks. Qualifications: Any graduate degree. 1 to 10 years of experience in an international voice process, preferably in healthcare process. Excellent English communication skills. Good computer skills (MS Excel, Word, Typing Speed) Willing to work in regular night shifts (9:30PM to 6:30AM) from our Trivandrum office (Ellipode location). Immediate joiners preferred. Candidates residing in or near Trivandrum will be given priority. Why Join Ecorgy Solutions? At Ecorgy Solutions, we believe that our people are our greatest strength. As a valued team member, you will have access to: Provident Fund (EPF), ESI or Group Mediclaim coverage after six months and Gratuity. Performance based rewards and recognition Structured training and professional development programs Internal mentorship and leadership grooming initiatives Participation in company-sponsored wellness, cultural, and sporting activities Opportunities for career growth and long-term advancement Send your resume to [email protected] Call/Whatsapp : 90611 61927 Visit : www.ecorgysolutions.com/careers to explore more opportunities. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Application Question(s): Are you located in Trivandrum or nearby districts? We’re looking to fill this role urgently. Would you be able to start immediately? If not, please mention the number of days you would need to join. Are you willing to work from our office in Elippode, Trivandrum, from 9:30 PM to 6:30 AM, Monday to Friday? How many years experience you have in handling international(US/UK/Australian) customers? Work Location: In person Application Deadline: 31/07/2025
Posted 2 days ago
0.0 - 10.0 years
3 - 4 Lacs
Valiyavila, Thiruvananthapuram, Kerala
On-site
Responsibilities: Clinical Process Enhancement: Evaluate clinical procedures and documentation to identify areas for improvement, ensuring adherence to industry standards. Audits and Assessments: Conduct compliance audits and assessments to provide continuous improvement feedback and maintain industry compliance. Team Collaboration: Collaborate with clinical teams, guiding them on best practices and fostering a culture of clinical excellence. Data Analysis: Collect, analyze, and interpret clinical quality data and metrics for performance evaluation and decision-making. Client Audit Preparedness: Prepare and engage in client audits, including regular mock audits, ensuring preparedness and compliance. Reporting and Recommendations: Create comprehensive reports and presentations on quality findings, suggesting enhancement strategies. Quality Initiative Support: Assist in developing and implementing initiatives focused on enhancing quality standards. Regulatory Adherence: Stay updated on industry regulations, clinical guidelines, and best practices to ensure compliance and innovation. Effective Communication: Communicate quality-related issues and recommendations to stakeholders efficiently. Training Participation: Engage in quality-focused training and educational programs for continuous professional development. Qualifications: BAMS, BHMS, BDS,BSMS, Pharm D 0-10 years of clinical or healthcare setting experience. Profound knowledge of medical terminology and clinical processes. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Excellent English communication, written and verbal. Strong attention to detail and analytical skills for complex data handling. Willing to work from our office at Elippode, Trivandrum.. Benefits of Joining: Joining Ecorgy Solutions offers exposure to a dynamic healthcare environment, providing opportunities for professional growth and development in the field. We value your commitment to excellence and offer a supportive work culture. Benefits Include: EPF, ESI or Group Mediclaim policy after 6 months of joining and Gratuity; Rewards & growth based upon performance; professional development opportunities; training and mentorship programs. Send your resume to [email protected] Call/Whatsapp : 90611 61927 Visit : www.ecorgysolutions.com/careers to explore more opportunities. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Application Question(s): Do you hold educational qualifications in BAMS / BHMS / BSMS/ BDS / Pharm D? Are you located in Trivandrum or nearby districts ? (On-site role) How many years of experience in a clinical or healthcare setting? (Freshers shall apply) Are you comfortable to work from office at Elippode, Trivandrum ? We must fill this role urgently, are you an immediate joiner? Work Location: In person Application Deadline: 22/07/2025
Posted 6 days ago
1.0 - 10.0 years
2 - 3 Lacs
Valiyavila, Thiruvananthapuram, Kerala
On-site
About Ecorgy Solutions Ecorgy Solutions is a rapidly growing healthcare organization based in Trivandrum, India, supporting clients in California, USA. Our mission is to enhance the quality and efficiency of home health services by delivering high-impact administrative and clinical support. We serve as a critical link between healthcare providers and operations, ensuring compliance, accuracy, and patient satisfaction. Role Overview: In this role, you will be the primary point of contact for patients in the United States, handling calls in a professional and empathetic manner. This voice-based role is crucial in ensuring a high level of patient satisfaction by addressing inquiries related to healthcare services, appointments, and support. You will be responsible for building trust with patients, maintaining accurate records, and collaborating with internal teams to resolve issues efficiently. The role requires strong communication skills, customer focus, and the ability to thrive in a fast-paced, night-shift environment. Key Responsibilities: Act as the first point of contact for patients, handling inbound and outbound voice calls related to healthcare services. Communicate with professionalism, empathy, and clarity to address patient queries and concerns. Provide accurate information regarding appointments, medical services, and follow-up procedures. Build strong relationships with patients by actively listening and offering effective solutions. Coordinate with internal teams to ensure prompt follow-up and resolution of patient concerns. Log all interactions and updates accurately in the healthcare system. Consistently meet or exceed service quality standards and performance benchmarks. Qualifications: Any graduate degree. 1 to 10 years of experience in an international voice process, preferably in healthcare process. Excellent English communication skills. Good computer skills (MS Excel, Word, Typing Speed) Willing to work in regular night shifts (9:30PM to 6:30AM) from our Trivandrum office (Ellipode location). Immediate joiners preferred. Candidates residing in or near Trivandrum will be given priority. Why Join Ecorgy Solutions? At Ecorgy Solutions, we believe that our people are our greatest strength. As a valued team member, you will have access to: Provident Fund (EPF), ESI or Group Mediclaim coverage after six months and Gratuity. Performance based rewards and recognition Structured training and professional development programs Internal mentorship and leadership grooming initiatives Participation in company-sponsored wellness, cultural, and sporting activities Opportunities for career growth and long-term advancement Send your resume to [email protected] Call/Whatsapp : 90611 61927 Visit : www.ecorgysolutions.com/careers to explore more opportunities. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Application Question(s): Are you located in Trivandrum or nearby districts? We’re looking to fill this role urgently. Would you be able to start immediately? If not, please mention the number of days you would need to join. Are you willing to work from our office in Elippode, Trivandrum, from 9:30 PM to 6:30 AM, Monday to Friday? How many years experience you have in handling international(US/UK/Australian) customers? Work Location: In person Application Deadline: 31/07/2025
Posted 6 days ago
2.0 - 5.0 years
1 - 3 Lacs
Valiyavila, Thiruvananthapuram, Kerala
On-site
About Us: At Ecorgy Solutions , we are revolutionizing support services in the U.S. home health industry by delivering accurate, efficient, and compliant backend operations. Our mission is to enhance the quality and efficiency of patient care through strong backend processes that ensure timely service delivery, regulatory compliance, and data integrity. Role Overview: To support our U.S. home health operations, we are looking for detail-oriented and dedicated Process Associates who are passionate about making an impact behind the scenes. You will play a vital role in managing backend operations for U.S.-based home health clients. This includes reviewing clinical documentation, updating patient records, coordinating with internal teams, and ensuring timely and accurate data entry. Roles/Responsibilities include but not limited to: Facilitate end-to-end coordination of patient care activities including scheduling, follow-ups, interdisciplinary referrals, and lab result tracking. Act as a liaison between clinicians and care teams, ensuring timely communication, visit confirmations, and updates on patient care requirements. Monitor and manage clinical communication through email and fax, ensuring all incoming and outgoing correspondence is actioned promptly. Schedule clinician visits according to prescribed frequencies and obtain required visit authorizations from appropriate authorities. Coordinate and manage workflows for healthcare professionals to ensure timely and efficient task execution, minimizing care delays. Act as the primary point of contact for clinician queries regarding assigned patient groups and provide timely responses. Identify and report urgent or unresolved issues to Team Leads on a real-time basis for immediate resolution. Perform additional administrative or coordination tasks as delegated by the leadership team to support operational goals. Qualifications: Any degree. MBA is an advantage 2 to 5 years of backend operations experience. (Preferably BPO Industry) Excellent English communication skills Proficiency in MS Office Willing to work in Night shifts (9:30PM to 6:30AM) from Trivandrum office location Immediate joiners preferred Candidates from Trivandrum or near by locations preferred. Benefits: Join us for an unparalleled exposure to the US Healthcare BPO sector, offering an international portfolio upgrade and an environment that values your growth. Includes : EPF, Group Mediclaim policy after 6 months of joining and Gratuity, Rewards & Growth based upon Performance; Professional development opportunities; Training and Mentorship programs. Interested in discussing compensation and benefits? Call us at 9061161927 To apply, send your resume to [email protected] Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Application Question(s): How many years of experience do you have in backend BPO operations? Have you worked in an International process? Are you willing to work regular night shifts (9:30 PM to 6:30 AM) from our office location? We’re looking to fill this role urgently. Would you be able to start immediately? If not, please mention the number of days you would need to join. Work Location: In person Application Deadline: 02/06/2025 Expected Start Date: 22/07/2025
Posted 3 weeks ago
0.0 - 10.0 years
3 - 4 Lacs
Valiyavila, Thiruvananthapuram, Kerala
On-site
Responsibilities: Clinical Process Enhancement: Evaluate clinical procedures and documentation to identify areas for improvement, ensuring adherence to industry standards. Audits and Assessments: Conduct compliance audits and assessments to provide continuous improvement feedback and maintain industry compliance. Team Collaboration: Collaborate with clinical teams, guiding them on best practices and fostering a culture of clinical excellence. Data Analysis: Collect, analyze, and interpret clinical quality data and metrics for performance evaluation and decision-making. Client Audit Preparedness: Prepare and engage in client audits, including regular mock audits, ensuring preparedness and compliance. Reporting and Recommendations: Create comprehensive reports and presentations on quality findings, suggesting enhancement strategies. Quality Initiative Support: Assist in developing and implementing initiatives focused on enhancing quality standards. Regulatory Adherence: Stay updated on industry regulations, clinical guidelines, and best practices to ensure compliance and innovation. Effective Communication: Communicate quality-related issues and recommendations to stakeholders efficiently. Training Participation: Engage in quality-focused training and educational programs for continuous professional development. Qualifications: BAMS, BHMS, BDS,BSMS, Pharm D 0-10 years of clinical or healthcare setting experience. Profound knowledge of medical terminology and clinical processes. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Excellent English communication, written and verbal. Strong attention to detail and analytical skills for complex data handling. Willing to work from our office at Elippode, Trivandrum.. Benefits of Joining: Joining Ecorgy Solutions offers exposure to a dynamic healthcare environment, providing opportunities for professional growth and development in the field. We value your commitment to excellence and offer a supportive work culture. Benefits Include: EPF, ESI or Group Mediclaim policy after 6 months of joining and Gratuity; Rewards & growth based upon performance; professional development opportunities; training and mentorship programs. Send your resume to [email protected] Call/Whatsapp : 90611 61927 Visit : www.ecorgysolutions.com/careers to explore more opportunities. Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Application Question(s): Do you have a strong understanding of medical terminology and clinical processes? Do you hold educational qualifications in BAMS / BHMS / BSMS/ BDS / Pharm D? Are you located in Trivandrum or nearby districts ? (On-site role) How many years of experience in a clinical or healthcare setting? (Freshers shall apply) Are you comfortable to work from office at Elippode, Trivandrum ? Work Location: In person Application Deadline: 22/07/2025
Posted 3 weeks ago
1.0 years
2 - 3 Lacs
Valiyavila, Thiruvananthapuram, Kerala
On-site
About Ecorgy Solutions Ecorgy Solutions is a rapidly growing healthcare BPO organization based in Trivandrum, India, supporting clients in California, USA. Our mission is to enhance the quality and efficiency of home health services by delivering high-impact administrative and clinical support. We serve as a critical link between healthcare providers and operations, ensuring compliance, accuracy, and patient satisfaction. Role Overview: In this role, you will be the primary point of contact for patients in the United States, handling calls in a professional and empathetic manner. This voice-based role is crucial in ensuring a high level of patient satisfaction by addressing inquiries related to healthcare services, appointments, and support. You will be responsible for building trust with patients, maintaining accurate records, and collaborating with internal teams to resolve issues efficiently. The role requires strong communication skills, customer focus, and the ability to thrive in a fast-paced, night-shift environment. Key Responsibilities: Act as the first point of contact for patients, handling inbound and outbound voice calls related to healthcare services. Communicate with professionalism, empathy, and clarity to address patient queries and concerns. Provide accurate information regarding appointments, medical services, and follow-up procedures. Build strong relationships with patients by actively listening and offering effective solutions. Coordinate with internal teams to ensure prompt follow-up and resolution of patient concerns. Log all interactions and updates accurately in the healthcare system. Consistently meet or exceed service quality standards and performance benchmarks. Qualifications: Any graduate degree. 1 to 10 years of experience in an international voice process, preferably in healthcare process. Excellent English communication skills. Good computer skills (MS Excel, Word, Typing Speed) Willing to work in regular night shifts (9:30PM to 6:30AM) from our Trivandrum office (Ellipode location). Immediate joiners preferred. Candidates residing in or near Trivandrum will be given priority. Why Join Ecorgy Solutions? At Ecorgy Solutions, we believe that our people are our greatest strength. As a valued team member, you will have access to: Provident Fund (EPF), ESI or Group Mediclaim coverage after six months and Gratuity. Performance based rewards and recognition Structured training and professional development programs Internal mentorship and leadership grooming initiatives Participation in company-sponsored wellness, cultural, and sporting activities Opportunities for career growth and long-term advancement Send your resume to [email protected] Call/Whatsapp : 90611 61927 Visit : www.ecorgysolutions.com/careers to explore more opportunities. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Application Question(s): Are you located in Trivandrum or nearby districts? How many years of experience do you have in English telecalling, specifically in handling international clients? We’re looking to fill this role urgently. Would you be able to start immediately? If not, please mention the number of days you would need to join. Are you willing to work from our office in Elippode, Trivandrum, from 9:30 PM to 6:30 AM, Monday to Friday? Language: English (Required) Work Location: In person Speak with the employer +91 9061161927 Application Deadline: 22/07/2025
Posted 3 weeks ago
0.0 - 3.0 years
1 - 3 Lacs
Valiyavila, Thiruvananthapuram, Kerala
On-site
About Us: Ecorgy Solutions is a healthcare back-office BPO organization supporting clients based in California, USA. We assist our clients by providing high-quality patient care through streamlined administrative and clinical support. Our mission is to enhance the efficiency of home health services while ensuring compliance and patient satisfaction. Role Overview: As a LABs team member you will support our US-based home health process. In this role, you will play a vital part in managing lab-related workflows for home healthcare patients by coordinating lab orders, scheduling appointments, and ensuring timely documentation. This position is ideal for candidates with a paramedical background, strong communication skills, and a willingness to work night shifts to align with US time zones. Key Responsibilities: Review History & Physical (H&P) documents to identify required lab orders. Maintain and update the internal Lab Tracker with real-time information. Create and manage accurate patient profiles in the system. Schedule lab appointments and coordinate with internal teams regarding lab-related updates. Ensure timely, accurate, and complete documentation of all lab-related activities. Qualifications & Skills: Degree in any paramedics subject. 0 to 3 years of experience in related field. Basic understanding of medical terminology. Strong communication skills in English, both written and verbal. Good computer skills required. Prior experience in healthcare coordination or lab processes is an added advantage. Willingness to work regular night shifts (9:30PM to 6:30AM) and weekends if required. Candidates residing in or around Trivandrum are highly preferred. Why Join Ecorgy Solutions? At Ecorgy Solutions, we believe that our people are our greatest strength. As a valued team member, you will have access to: Provident Fund (EPF), ESI or Group Mediclaim coverage after six months and Gratuity. Performance based rewards and recognition Structured training and professional development programs Internal mentorship and leadership grooming initiatives Participation in company-sponsored wellness, cultural, and sporting activities Opportunities for career growth and long-term advancement For more information, please visit our website: www.ecorgysolutions.com Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Night shift US shift Weekend availability Application Question(s): How many years of experience do you have coordinating lab processes or working in a related setup? Are you willing to work regular night shifts (9:30 PM to 6:30 AM) from our office location in Ellipode, Thirumala, Trivandrum? We must fill this position urgently. Can you start immediately? Are you based in Trivandrum or near by location? Do you have a paramedics degree? Work Location: In person Application Deadline: 06/07/2025
Posted 1 month ago
0.0 - 3.0 years
1 - 3 Lacs
Valiyavila, Thiruvananthapuram, Kerala
On-site
About Us: Ecorgy Solutions is a healthcare back-office BPO organization supporting clients based in California, USA. We assist our clients by providing high-quality patient care through streamlined administrative and clinical support. Our mission is to enhance the efficiency of home health services while ensuring compliance and patient satisfaction. Role Overview: As a LABs team member you will support our US-based home health process. In this role, you will play a vital part in managing lab-related workflows for home healthcare patients by coordinating lab orders, scheduling appointments, and ensuring timely documentation. This position is ideal for candidates with a paramedical background, strong communication skills, and a willingness to work night shifts to align with US time zones. Key Responsibilities: Review History & Physical (H&P) documents to identify required lab orders. Maintain and update the internal Lab Tracker with real-time information. Create and manage accurate patient profiles in the system. Schedule lab appointments and coordinate with internal teams regarding lab-related updates. Ensure timely, accurate, and complete documentation of all lab-related activities. Qualifications & Skills: Degree in any paramedics subject. 0 to 3 years of experience in related field. Basic understanding of medical terminology. Strong communication skills in English, both written and verbal. Good computer skills required. Prior experience in healthcare coordination or lab processes is an added advantage. Willingness to work regular night shifts (9:30PM to 6:30AM) and weekends if required. Candidates residing in or around Trivandrum are highly preferred. Why Join Ecorgy Solutions? At Ecorgy Solutions, we believe that our people are our greatest strength. As a valued team member, you will have access to: Provident Fund (EPF), ESI or Group Mediclaim coverage after six months and Gratuity. Performance based rewards and recognition Structured training and professional development programs Internal mentorship and leadership grooming initiatives Participation in company-sponsored wellness, cultural, and sporting activities Opportunities for career growth and long-term advancement For more information, please visit our website: www.ecorgysolutions.com Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Night shift US shift Weekend availability Application Question(s): How many years of experience do you have coordinating lab processes or working in a related setup? Are you willing to work regular night shifts (9:30 PM to 6:30 AM) from our office location in Ellipode, Thirumala, Trivandrum? We must fill this position urgently. Can you start immediately? Are you based in Trivandrum or near by location? Work Location: In person Application Deadline: 06/07/2025
Posted 1 month ago
1.0 - 10.0 years
1 - 3 Lacs
Valiyavila, Thiruvananthapuram, Kerala
On-site
About Us: Ecorgy Solutions is a healthcare back-office BPO organization supporting clients based in California, USA. We assist our clients by providing high-quality patient care through streamlined administrative and clinical support. Our mission is to enhance the efficiency of home health services while ensuring compliance and patient satisfaction. Role Overview: We are seeking a detail-oriented Medical Transcriptionist to join our home health backend operations team. The ideal candidate will be responsible for accurately transcribing and formatting medical documentation from clinical staff, ensuring consistency, clarity, and compliance with regulatory and quality standards. This role is critical in maintaining high documentation standards and supporting overall clinical excellence. Key Responsibilities: Transcribe medical notes, visit summaries, and clinical documentation from home health clinicians including RNs, PTs, OTs, and other allied health professionals. Support the Clinical Quality Review team by ensuring all transcribed documents are clear, accurate, and meet compliance and internal quality benchmarks. Review audio recordings and handwritten notes to create structured, readable, and accurate electronic health records (EHRs). Collaborate with reviewers to clarify inconsistencies or incomplete documentation. Maintain confidentiality and adhere to HIPAA guidelines and organizational privacy protocols. Stay updated with medical terminology, home health industry standards, and documentation requirements. Flag potential quality issues, missing information, or non-compliance indicators to the Quality Review Team. Qualifications: Any bachelors degree. 1 to 10 years experience as a Medical Transcriptionist , preferably in home health or clinical documentation settings. Strong understanding of medical terminology, anatomy, pharmacology, and clinical abbreviations . Familiarity with electronic health record (EHR) systems Excellent English language proficiency , including grammar, punctuation, and listening skills. High typing speed with a focus on accuracy and attention to detail. Prior exposure to US healthcare and documentation compliance standards preferred. Prefer immediate joiners and from Trivandrum or near by locations. Why Join Ecorgy Solutions? At Ecorgy Solutions, we believe that our people are our greatest strength. As a valued team member, you will have access to: Provident Fund (EPF), ESI or Group Mediclaim coverage after six months and Gratuity. Performance based rewards and recognition Structured training and professional development programs Internal mentorship and leadership grooming initiatives Participation in company-sponsored wellness, cultural, and sporting activities Opportunities for career growth and long-term advancement For more information, please visit our website: www.ecorgysolutions.com Job Type: Full-time Pay: ₹16,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Night shift US shift Weekend availability Application Question(s): How many years of experience do you have in medical transcription? Are you located in Trivandrum or within a commutable distance? We must fill this position urgently. Can you start immediately? Work Location: In person
Posted 1 month ago
2.0 - 5.0 years
0 - 0 Lacs
Valiyavila, Thiruvananthapuram, Kerala
On-site
About Us: At Ecorgy Solutions , we are revolutionizing support services in the U.S. home health industry by delivering accurate, efficient, and compliant backend operations. Our mission is to enhance the quality and efficiency of patient care through strong backend processes that ensure timely service delivery, regulatory compliance, and data integrity. Role Overview: To support our U.S. home health operations, we are looking for detail-oriented and dedicated Process Associates who are passionate about making an impact behind the scenes. You will play a vital role in managing backend operations for U.S.-based home health clients. This includes reviewing clinical documentation, updating patient records, coordinating with internal teams, and ensuring timely and accurate data entry. Roles/Responsibilities include but not limited to: Facilitate end-to-end coordination of patient care activities including scheduling, follow-ups, interdisciplinary referrals, and lab result tracking. Act as a liaison between clinicians and care teams, ensuring timely communication, visit confirmations, and updates on patient care requirements. Monitor and manage clinical communication through email and fax, ensuring all incoming and outgoing correspondence is actioned promptly. Schedule clinician visits according to prescribed frequencies and obtain required visit authorizations from appropriate authorities. Coordinate and manage workflows for healthcare professionals to ensure timely and efficient task execution, minimizing care delays. Act as the primary point of contact for clinician queries regarding assigned patient groups and provide timely responses. Identify and report urgent or unresolved issues to Team Leads on a real-time basis for immediate resolution. Perform additional administrative or coordination tasks as delegated by the leadership team to support operational goals. Qualifications: Any degree. MBA is an advantage 2 to 5 years of backend operations experience. (Preferably BPO Industry) Excellent English communication skills Proficiency in MS Office Willing to work in Night shifts (9:30PM to 6:30AM) from Trivandrum office location Immediate joiners preferred Candidates from Trivandrum or near by locations preferred. Benefits: Join us for an unparalleled exposure to the US Healthcare BPO sector, offering an international portfolio upgrade and an environment that values your growth. Includes : EPF, Group Mediclaim policy after 6 months of joining and Gratuity, Rewards & Growth based upon Performance; Professional development opportunities; Training and Mentorship programs. Interested in discussing compensation and benefits? Call us at 9061161927 To apply, send your resume to [email protected] Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Night shift US shift Application Question(s): Are you located in Trivandrum? (Onsite role) Are you willing to work night shift (9:30 PM to 6:30 AM : Mon-Fri) from our office at Elippode, Trivandrum? Experience: backend BPO operations: 1 year (Preferred) Work Location: In person Application Deadline: 02/06/2025
Posted 1 month ago
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