About Us: At Ecorgy Solutions , we are revolutionizing support services in the U.S. home health industry by delivering accurate, efficient, and compliant backend operations. Our mission is to enhance the quality and efficiency of patient care through strong backend processes that ensure timely service delivery, regulatory compliance, and data integrity. Role Overview: To support our U.S. home health operations, we are looking for detail-oriented and dedicated Process Associates who are passionate about making an impact behind the scenes. You will play a vital role in managing backend operations for U.S.-based home health clients. This includes reviewing clinical documentation, updating patient records, coordinating with internal teams, and ensuring timely and accurate data entry. Roles/Responsibilities include but not limited to: Facilitate end-to-end coordination of patient care activities including scheduling, follow-ups, interdisciplinary referrals, and lab result tracking. Act as a liaison between clinicians and care teams, ensuring timely communication, visit confirmations, and updates on patient care requirements. Monitor and manage clinical communication through email and fax, ensuring all incoming and outgoing correspondence is actioned promptly. Schedule clinician visits according to prescribed frequencies and obtain required visit authorizations from appropriate authorities. Coordinate and manage workflows for healthcare professionals to ensure timely and efficient task execution, minimizing care delays. Act as the primary point of contact for clinician queries regarding assigned patient groups and provide timely responses. Identify and report urgent or unresolved issues to Team Leads on a real-time basis for immediate resolution. Perform additional administrative or coordination tasks as delegated by the leadership team to support operational goals. Qualifications: Any degree. MBA is an advantage 2 to 5 years of backend operations experience. (Preferably BPO Industry) Excellent English communication skills Proficiency in MS Office Willing to work in Night shifts (9:30PM to 6:30AM) from Trivandrum office location Immediate joiners preferred Candidates from Trivandrum or near by locations preferred. Benefits: Join us for an unparalleled exposure to the US Healthcare BPO sector, offering an international portfolio upgrade and an environment that values your growth. Includes : EPF, Group Mediclaim policy after 6 months of joining and Gratuity, Rewards & Growth based upon Performance; Professional development opportunities; Training and Mentorship programs. Interested in discussing compensation and benefits? Call us at 9061161927 To apply, send your resume to [email protected] Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Night shift US shift Application Question(s): Are you located in Trivandrum? (Onsite role) Are you willing to work night shift (9:30 PM to 6:30 AM : Mon-Fri) from our office at Elippode, Trivandrum? Experience: backend BPO operations: 1 year (Preferred) Work Location: In person Application Deadline: 02/06/2025

About Us: At Ecorgy Solutions, we’re transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Customer Relationship Officers to drive exceptional patient care and elevate our service delivery to the new levels. Role Overview: We are seeking a highly motivated and empathetic Customer Relationship Officer to join our team. In this role, you will serve as the first point of contact for our U.S.-based patients, providing exceptional service and support. Your primary responsibility will be to ensure a positive experience by handling inquiries, resolving concerns, and maintaining ongoing communication with patients. Roles/Responsibilities include but not limited to: Serve as the dedicated point of contact for patients in the US regarding their healthcare needs and queries. Handle inbound and outbound calls, emails with professionalism and empathy. Provide accurate information regarding medical services, appointments etc. Build trust and rapport with patients, demonstrating strong listening and problem-solving skills. Work closely with internal teams to ensure timely follow-up and resolution of patient concerns. Maintain detailed records of patient interactions. Meet or exceed quality assurance and service standard. Qualifications: Degree is mandatory. 1 to 10 years of international voice process experience. Freshers can also be considered. Excellent English communication skills. American accent is an advantage. Excellent multi-tasking, organizational skills, and time management skills. Proficiency in MS Office. Willing to work in Night shifts (9:30PM to 6:30AM / 12:30AM to 9:30AM) from Trivandrum office location Immediate joiners preferred Candidates from Trivandrum or near by locations preferred. Job location: Elippode, Trivandrum Benefits of Joining: Join Ecorgy Solutions for an unparalleled exposure to the US Healthcare BPO sector, offering an international portfolio upgrade and an environment that values your growth. Includes : EPF, Group Mediclaim policy after 6 months of joining and Gratuity, Rewards & Growth based upon Performance; Professional development opportunities; Training and Mentorship programs. To apply, send your resume to [email protected] Job Type: Full-time Pay: ₹15,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Night shift US shift Application Question(s): Are you willing to work in Night Shifts (9:30 PM to 6:30AM / 12:30 AM to 9:30AM) from our office location in Trivandrum? How soon can you join if selected? Education: Bachelor's (Required) Experience: International voice process: 1 year (Required) Location: Thiruvananthapuram, Kerala (Preferred) Application Deadline: 02/06/2025

About Us: At Ecorgy Solutions, we’re transforming the way patient care is provided in the US Healthcare industry. We aim to ensure compliance, quality, and efficiency in home-based patient care by leveraging skilled clinical professionals and innovative technology. Role Overview: We are seeking experienced medical professionals to join our team as Clinical Quality Managers . In this role, you will oversee the backend clinical review processes for U.S.-based home health company. Your primary responsibility will be to ensure that clinical documentation meets regulatory, quality, and compliance standards, while supporting operational efficiency and patient-centered care. Responsibilities: Evaluate clinical procedures and documentation to identify areas for improvement, ensuring adherence to industry standards. Collaborate with clinical teams, guiding them on best practices and fostering a culture of clinical excellence. Prepare and engage in client audits, including regular mock audits, ensuring preparedness and compliance. Create comprehensive reports and presentations on quality findings, suggesting enhancement strategies. Assist in developing and implementing initiatives focused on enhancing quality standards. Stay updated on industry regulations, clinical guidelines, and best practices to ensure compliance and innovation. Communicate quality-related issues and recommendations to stakeholders efficiently. Qualifications: BAMS, BHMS, BDS,BSMS, Pharm D, BNYS, BUMS 1-5 years of clinical or healthcare setting experience. Freshers can also be considered. Profound knowledge of medical terminology and clinical processes. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Excellent English communication, written and verbal. Strong attention to detail and analytical skills for complex data handling. Willing to work night shift (9:30 PM to 6:30 AM) from our office at Elippode, Trivandrum. Immediate joiners and candidates from Trivandrum or near by districts preferred. Benefits of Joining: Benefits Include: EPF, ESI or Group Mediclaim policy after 6 months of joining and Gratuity; Rewards & growth based upon performance; professional development opportunities; training and mentorship programs. For more information on compensation and benefits, contact us at 9061161927. To apply, kindly send your resume to careers@ecorgysolutions.com Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Schedule: Night shift US shift Application Question(s): Are you located in Trivandrum or nearby district? (On-site role) Do you hold educational qualifications in BAMS / BHMS / BSMS/ BDS / BNYS / Pharm D? Are you willing to work in Night shifts (9:30 PM to 6:30 AM) from office ? Experience: clinical or healthcare set up: 1 year (Preferred) Work Location: In person Application Deadline: 02/06/2025

About Us: At Ecorgy Solutions , we are revolutionizing support services in the U.S. home health industry by delivering accurate, efficient, and compliant backend operations. Our mission is to enhance the quality and efficiency of patient care through strong backend processes that ensure timely service delivery, regulatory compliance, and data integrity. Role Overview: To support our U.S. home health operations, we are looking for detail-oriented and dedicated Process Associates who are passionate about making an impact behind the scenes. You will play a vital role in managing backend operations for U.S.-based home health clients. This includes reviewing clinical documentation, updating patient records, coordinating with internal teams, and ensuring timely and accurate data entry. Roles/Responsibilities include but not limited to: Facilitate end-to-end coordination of patient care activities including scheduling, follow-ups, interdisciplinary referrals, and lab result tracking. Act as a liaison between clinicians and care teams, ensuring timely communication, visit confirmations, and updates on patient care requirements. Monitor and manage clinical communication through email and fax, ensuring all incoming and outgoing correspondence is actioned promptly. Schedule clinician visits according to prescribed frequencies and obtain required visit authorizations from appropriate authorities. Coordinate and manage workflows for healthcare professionals to ensure timely and efficient task execution, minimizing care delays. Act as the primary point of contact for clinician queries regarding assigned patient groups and provide timely responses. Identify and report urgent or unresolved issues to Team Leads on a real-time basis for immediate resolution. Perform additional administrative or coordination tasks as delegated by the leadership team to support operational goals. Qualifications: Any degree. MBA is an advantage 2 to 5 years of backend operations experience. (Preferably BPO Industry) Excellent English communication skills Proficiency in MS Office Willing to work in Night shifts (9:30PM to 6:30AM) from Trivandrum office location Immediate joiners preferred Candidates from Trivandrum or near by locations preferred. Benefits: Join us for an unparalleled exposure to the US Healthcare BPO sector, offering an international portfolio upgrade and an environment that values your growth. Includes : EPF, Group Mediclaim policy after 6 months of joining and Gratuity, Rewards & Growth based upon Performance; Professional development opportunities; Training and Mentorship programs. Interested in discussing compensation and benefits? Call us at 9061161927 To apply, send your resume to careers@ecorgysolutions.com Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Night shift US shift Application Question(s): Are you located in Trivandrum? (Onsite role) Are you willing to work night shift (9:30 PM to 6:30 AM : Mon-Fri) from our office at Elippode, Trivandrum? Experience: backend BPO operations: 1 year (Preferred) Work Location: In person Application Deadline: 02/06/2025

Seeking Dynamic Customer Service Managers to spearhead Our Healthcare Revolution! About Us: At Ecorgy Solutions, we’re transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Customer Service Managers to drive exceptional patient care and elevate our service delivery to the new levels. Role Overview: As our Customer Service Manager , you’ll be the cornerstone of our patient care team. You’ll wield your analytical prowess and exceptional English communication skills to manage stakeholders, clients, and a dedicated clinical team. Your responsibility will be to ensure high-quality service delivery while fostering robust client relationships. Roles/Responsibilities include but not limited to: Coordinate and manage the clinician schedules, ensuring all agreed-upon cases are correctly placed on their schedules. Prioritize high-priority cases, ensuring they are staffed appropriately, and confirm with clinicians regarding visit schedules. Handle any scheduling or service-related escalations, working to resolve issues promptly and effectively. Implement strategies to enhance client satisfaction and improve service delivery. Strive to maintain operational efficiency in all scheduling operations. Contribute to the development and execution of quality improvement initiatives, ensuring continuous improvement in clinical services. Demonstrate a proven track record of task accountability, ensuring that all aspects are handled in a timely and professional manner. Qualifications: Degree is mandatory. 4 to 8 years of international client handling experience, preferably in a BPO Industry. Excellent English communication skills Proficiency in MS Office Willing to work in Night shifts (9:30PM to 6:30AM & 12:30AM to 9:30AM) from Trivandrum office location Immediate joiners preferred Candidates from Trivandrum or near by locations preferred. Job location: Elippode, Trivandrum Benefits of Joining: Join Ecorgy Solutions for an unparalleled exposure to the US Healthcare BPO sector, offering an international portfolio upgrade and an environment that values your growth. Includes : EPF, Group Mediclaim policy after 6 months of joining and Gratuity, Rewards & Growth based upon Performance; Professional development opportunities; Training and Mentorship programs. To apply, send your resume to careers@ecorgysolutions.com Job Type: Full-time Pay: ₹25,000.00 - ₹45,000.00 per month Benefits: Health insurance Provident Fund Schedule: Night shift US shift Application Question(s): Are you located in Trivandrum or nearby district? (Onsite role) How soon can you join if selected? Are you willing to work in night shifts (9:30PM to 6:30AM / 12:30AM to 9:30AM) from our office location? Education: Bachelor's (Required) Experience: International client handling: 4 years (Required) Work Location: In person Application Deadline: 02/06/2025

About Us: At Ecorgy Solutions, we’re transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Customer Relationship Officers to drive exceptional patient care and elevate our service delivery to the new levels. Role Overview: We are seeking a highly motivated and empathetic Customer Relationship Officer to join our team. In this role, you will serve as the first point of contact for our U.S.-based patients, providing exceptional service and support. Your primary responsibility will be to ensure a positive experience by handling inquiries, resolving concerns, and maintaining ongoing communication with patients. Roles/Responsibilities include but not limited to: Serve as the dedicated point of contact for patients in the US regarding their healthcare needs and queries. Handle inbound and outbound calls, emails with professionalism and empathy. Provide accurate information regarding medical services, appointments etc. Build trust and rapport with patients, demonstrating strong listening and problem-solving skills. Work closely with internal teams to ensure timely follow-up and resolution of patient concerns. Maintain detailed records of patient interactions. Meet or exceed quality assurance and service standard. Qualifications: Degree is mandatory. 1 to 10 years of international voice process experience. Freshers can also be considered. Excellent English communication skills. American accent is an advantage. Excellent multi-tasking, organizational skills, and time management skills. Proficiency in MS Office. Willing to work in Night shifts (9:30PM to 6:30AM / 12:30AM to 9:30AM) from Trivandrum office location Immediate joiners preferred Candidates from Trivandrum or near by locations preferred. Job location: Elippode, Trivandrum Benefits of Joining: Join Ecorgy Solutions for an unparalleled exposure to the US Healthcare BPO sector, offering an international portfolio upgrade and an environment that values your growth. Includes : EPF, Group Mediclaim policy after 6 months of joining and Gratuity, Rewards & Growth based upon Performance; Professional development opportunities; Training and Mentorship programs. To apply, send your resume to careers@ecorgysolutions.com Job Type: Full-time Pay: ₹15,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Night shift US shift Application Question(s): Are you willing to work in Night Shifts (9:30 PM to 6:30AM / 12:30 AM to 9:30AM) from our office location in Trivandrum? How soon can you join if selected? Education: Bachelor's (Required) Experience: International voice process: 1 year (Required) Location: Thiruvananthapuram, Kerala (Preferred) Application Deadline: 02/06/2025

Seeking Dynamic Customer Service Managers to spearhead Our Healthcare Revolution! About Us: At Ecorgy Solutions, we’re transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Customer Service Managers to drive exceptional patient care and elevate our service delivery to the new levels. Role Overview: As our Customer Service Manager , you’ll be the cornerstone of our patient care team. You’ll wield your analytical prowess and exceptional English communication skills to manage stakeholders, clients, and a dedicated clinical team. Your responsibility will be to ensure high-quality service delivery while fostering robust client relationships. Roles/Responsibilities include but not limited to: Coordinate and manage the clinician schedules, ensuring all agreed-upon cases are correctly placed on their schedules. Prioritize high-priority cases, ensuring they are staffed appropriately, and confirm with clinicians regarding visit schedules. Handle any scheduling or service-related escalations, working to resolve issues promptly and effectively. Implement strategies to enhance client satisfaction and improve service delivery. Strive to maintain operational efficiency in all scheduling operations. Contribute to the development and execution of quality improvement initiatives, ensuring continuous improvement in clinical services. Demonstrate a proven track record of task accountability, ensuring that all aspects are handled in a timely and professional manner. Qualifications: Degree is mandatory. 4 to 8 years of international client handling experience, preferably in a BPO Industry. Excellent English communication skills Proficiency in MS Office Willing to work in Night shifts (9:30PM to 6:30AM & 12:30AM to 9:30AM) from Trivandrum office location Immediate joiners preferred Candidates from Trivandrum or near by locations preferred. Job location: Elippode, Trivandrum Benefits of Joining: Join Ecorgy Solutions for an unparalleled exposure to the US Healthcare BPO sector, offering an international portfolio upgrade and an environment that values your growth. Includes : EPF, Group Mediclaim policy after 6 months of joining and Gratuity, Rewards & Growth based upon Performance; Professional development opportunities; Training and Mentorship programs. To apply, send your resume to careers@ecorgysolutions.com Job Type: Full-time Pay: ₹25,000.00 - ₹45,000.00 per month Benefits: Health insurance Provident Fund Schedule: Night shift US shift Application Question(s): Are you located in Trivandrum or nearby district? (Onsite role) How soon can you join if selected? Are you willing to work in night shifts (9:30PM to 6:30AM / 12:30AM to 9:30AM) from our office location? Education: Bachelor's (Required) Experience: International client handling: 4 years (Required) Work Location: In person Application Deadline: 02/06/2025

About Us: At Ecorgy Solutions , we are revolutionizing support services in the U.S. home health industry by delivering accurate, efficient, and compliant backend operations. Our mission is to enhance the quality and efficiency of patient care through strong backend processes that ensure timely service delivery, regulatory compliance, and data integrity. Role Overview: To support our U.S. home health operations, we are looking for detail-oriented and dedicated Process Associates who are passionate about making an impact behind the scenes. You will play a vital role in managing backend operations for U.S.-based home health clients. This includes reviewing clinical documentation, updating patient records, coordinating with internal teams, and ensuring timely and accurate data entry. Roles/Responsibilities include but not limited to: Facilitate end-to-end coordination of patient care activities including scheduling, follow-ups, interdisciplinary referrals, and lab result tracking. Act as a liaison between clinicians and care teams, ensuring timely communication, visit confirmations, and updates on patient care requirements. Monitor and manage clinical communication through email and fax, ensuring all incoming and outgoing correspondence is actioned promptly. Schedule clinician visits according to prescribed frequencies and obtain required visit authorizations from appropriate authorities. Coordinate and manage workflows for healthcare professionals to ensure timely and efficient task execution, minimizing care delays. Act as the primary point of contact for clinician queries regarding assigned patient groups and provide timely responses. Identify and report urgent or unresolved issues to Team Leads on a real-time basis for immediate resolution. Perform additional administrative or coordination tasks as delegated by the leadership team to support operational goals. Qualifications: Any degree. MBA is an advantage 2 to 5 years of backend operations experience. (Preferably BPO Industry) Excellent English communication skills Proficiency in MS Office Willing to work in Night shifts (9:30PM to 6:30AM) from Trivandrum office location Immediate joiners preferred Candidates from Trivandrum or near by locations preferred. Benefits: Join us for an unparalleled exposure to the US Healthcare BPO sector, offering an international portfolio upgrade and an environment that values your growth. Includes : EPF, Group Mediclaim policy after 6 months of joining and Gratuity, Rewards & Growth based upon Performance; Professional development opportunities; Training and Mentorship programs. Interested in discussing compensation and benefits? Call us at 9061161927 To apply, send your resume to [email protected] Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Night shift US shift Application Question(s): Are you located in Trivandrum? (Onsite role) Are you willing to work night shift (9:30 PM to 6:30 AM : Mon-Fri) from our office at Elippode, Trivandrum? Experience: backend BPO operations: 1 year (Preferred) Work Location: In person Application Deadline: 02/06/2025

About Us: At Ecorgy Solutions , we are revolutionizing support services in the U.S. home health industry by delivering accurate, efficient, and compliant backend operations. Our mission is to enhance the quality and efficiency of patient care through strong backend processes that ensure timely service delivery, regulatory compliance, and data integrity. Role Overview: To support our U.S. home health operations, we are looking for detail-oriented and dedicated Process Associates who are passionate about making an impact behind the scenes. You will play a vital role in managing backend operations for U.S.-based home health clients. This includes reviewing clinical documentation, updating patient records, coordinating with internal teams, and ensuring timely and accurate data entry. Roles/Responsibilities include but not limited to: Facilitate end-to-end coordination of patient care activities including scheduling, follow-ups, interdisciplinary referrals, and lab result tracking. Act as a liaison between clinicians and care teams, ensuring timely communication, visit confirmations, and updates on patient care requirements. Monitor and manage clinical communication through email and fax, ensuring all incoming and outgoing correspondence is actioned promptly. Schedule clinician visits according to prescribed frequencies and obtain required visit authorizations from appropriate authorities. Coordinate and manage workflows for healthcare professionals to ensure timely and efficient task execution, minimizing care delays. Act as the primary point of contact for clinician queries regarding assigned patient groups and provide timely responses. Identify and report urgent or unresolved issues to Team Leads on a real-time basis for immediate resolution. Perform additional administrative or coordination tasks as delegated by the leadership team to support operational goals. Qualifications: Any degree. MBA is an advantage 2 to 5 years of backend operations experience. (Preferably BPO Industry) Excellent English communication skills Proficiency in MS Office Willing to work in Night shifts (9:30PM to 6:30AM) from Trivandrum office location Immediate joiners preferred Candidates from Trivandrum or near by locations preferred. Benefits: Join us for an unparalleled exposure to the US Healthcare BPO sector, offering an international portfolio upgrade and an environment that values your growth. Includes : EPF, Group Mediclaim policy after 6 months of joining and Gratuity, Rewards & Growth based upon Performance; Professional development opportunities; Training and Mentorship programs. Interested in discussing compensation and benefits? Call us at 9061161927 To apply, send your resume to careers@ecorgysolutions.com Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Night shift US shift Application Question(s): Are you located in Trivandrum? (Onsite role) Are you willing to work night shift (9:30 PM to 6:30 AM : Mon-Fri) from our office at Elippode, Trivandrum? Experience: backend BPO operations: 1 year (Preferred) Work Location: In person Application Deadline: 02/06/2025

About Us: At Ecorgy Solutions, we’re transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Customer Relationship Officers to drive exceptional patient care and elevate our service delivery to the new levels. Role Overview: We are seeking a highly motivated and empathetic Customer Relationship Officer to join our team. In this role, you will serve as the first point of contact for our U.S.-based patients, providing exceptional service and support. Your primary responsibility will be to ensure a positive experience by handling inquiries, resolving concerns, and maintaining ongoing communication with patients. Roles/Responsibilities include but not limited to: Serve as the dedicated point of contact for patients in the US regarding their healthcare needs and queries. Handle inbound and outbound calls, emails with professionalism and empathy. Provide accurate information regarding medical services, appointments etc. Build trust and rapport with patients, demonstrating strong listening and problem-solving skills. Work closely with internal teams to ensure timely follow-up and resolution of patient concerns. Maintain detailed records of patient interactions. Meet or exceed quality assurance and service standard. Qualifications: Degree is mandatory. 1 to 10 years of international voice process experience. Freshers can also be considered. Excellent English communication skills. American accent is an advantage. Excellent multi-tasking, organizational skills, and time management skills. Proficiency in MS Office. Willing to work in Night shifts (9:30PM to 6:30AM / 12:30AM to 9:30AM) from Trivandrum office location Immediate joiners preferred Candidates from Trivandrum or near by locations preferred. Job location: Elippode, Trivandrum Benefits of Joining: Join Ecorgy Solutions for an unparalleled exposure to the US Healthcare BPO sector, offering an international portfolio upgrade and an environment that values your growth. Includes : EPF, Group Mediclaim policy after 6 months of joining and Gratuity, Rewards & Growth based upon Performance; Professional development opportunities; Training and Mentorship programs. To apply, send your resume to careers@ecorgysolutions.com Job Type: Full-time Pay: ₹15,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Night shift US shift Application Question(s): Are you willing to work in Night Shifts (9:30 PM to 6:30AM / 12:30 AM to 9:30AM) from our office location in Trivandrum? How soon can you join if selected? Experience: International voice process: 1 year (Required) Location: Thiruvananthapuram, Kerala (Preferred) Application Deadline: 02/06/2025

About Us: At Ecorgy Solutions, we’re transforming the way patient care is provided in the US Healthcare industry. We aim to ensure compliance, quality, and efficiency in home-based patient care by leveraging skilled clinical professionals and innovative technology. Role Overview: We are seeking experienced medical professionals to join our team as Clinical Quality Managers . In this role, you will oversee the backend clinical review processes for U.S.-based home health company. Your primary responsibility will be to ensure that clinical documentation meets regulatory, quality, and compliance standards, while supporting operational efficiency and patient-centered care. Responsibilities: Evaluate clinical procedures and documentation to identify areas for improvement, ensuring adherence to industry standards. Collaborate with clinical teams, guiding them on best practices and fostering a culture of clinical excellence. Prepare and engage in client audits, including regular mock audits, ensuring preparedness and compliance. Create comprehensive reports and presentations on quality findings, suggesting enhancement strategies. Assist in developing and implementing initiatives focused on enhancing quality standards. Stay updated on industry regulations, clinical guidelines, and best practices to ensure compliance and innovation. Communicate quality-related issues and recommendations to stakeholders efficiently. Qualifications: BAMS, BHMS, BDS,BSMS, Pharm D, BNYS, BUMS 1-5 years of clinical or healthcare setting experience. Freshers can also be considered. Profound knowledge of medical terminology and clinical processes. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Excellent English communication, written and verbal. Strong attention to detail and analytical skills for complex data handling. Willing to work night shift (9:30 PM to 6:30 AM) from our office at Elippode, Trivandrum. Immediate joiners and candidates from Trivandrum or near by districts preferred. Benefits of Joining: Benefits Include: EPF, ESI or Group Mediclaim policy after 6 months of joining and Gratuity; Rewards & growth based upon performance; professional development opportunities; training and mentorship programs. For more information on compensation and benefits, contact us at 9061161927. To apply, kindly send your resume to careers@ecorgysolutions.com Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Schedule: Night shift US shift Application Question(s): Are you located in Trivandrum or nearby district? (On-site role) Do you hold educational qualifications in BAMS / BHMS / BSMS/ BDS / BNYS / Pharm D? Are you willing to work in Night shifts (9:30 PM to 6:30 AM) from office ? Experience: clinical or healthcare set up: 1 year (Preferred) Work Location: In person Application Deadline: 02/06/2025

About Us: At Ecorgy Solutions, we’re transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Customer Relationship Officers to drive exceptional patient care and elevate our service delivery to the new levels. Role Overview: We are seeking a highly motivated and empathetic Customer Relationship Officer to join our team. In this role, you will serve as the first point of contact for our U.S.-based patients, providing exceptional service and support. Your primary responsibility will be to ensure a positive experience by handling inquiries, resolving concerns, and maintaining ongoing communication with patients. Roles/Responsibilities include but not limited to: Serve as the dedicated point of contact for patients in the US regarding their healthcare needs and queries. Handle inbound and outbound calls, emails with professionalism and empathy. Provide accurate information regarding medical services, appointments etc. Build trust and rapport with patients, demonstrating strong listening and problem-solving skills. Work closely with internal teams to ensure timely follow-up and resolution of patient concerns. Maintain detailed records of patient interactions. Meet or exceed quality assurance and service standard. Qualifications: Degree is mandatory. 1 to 10 years of international voice process experience. Freshers can also be considered. Excellent English communication skills. American accent is an advantage. Excellent multi-tasking, organizational skills, and time management skills. Proficiency in MS Office. Willing to work in Night shifts (9:30PM to 6:30AM / 12:30AM to 9:30AM) from Trivandrum office location Immediate joiners preferred Candidates from Trivandrum or near by locations preferred. Job location: Elippode, Trivandrum Benefits of Joining: Join Ecorgy Solutions for an unparalleled exposure to the US Healthcare BPO sector, offering an international portfolio upgrade and an environment that values your growth. Includes : EPF, Group Mediclaim policy after 6 months of joining and Gratuity, Rewards & Growth based upon Performance; Professional development opportunities; Training and Mentorship programs. To apply, send your resume to careers@ecorgysolutions.com Job Type: Full-time Pay: ₹15,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Night shift US shift Application Question(s): Are you willing to work in Night Shifts (9:30 PM to 6:30AM / 12:30 AM to 9:30AM) from our office location in Trivandrum? How soon can you join if selected? Experience: International voice process: 1 year (Required) Location: Thiruvananthapuram, Kerala (Preferred) Application Deadline: 02/06/2025

About Us: At Ecorgy Solutions , we are revolutionizing support services in the U.S. home health industry by delivering accurate, efficient, and compliant backend operations. Our mission is to enhance the quality and efficiency of patient care through strong backend processes that ensure timely service delivery, regulatory compliance, and data integrity. Role Overview: To support our U.S. home health operations, we are looking for detail-oriented and dedicated Process Associates who are passionate about making an impact behind the scenes. You will play a vital role in managing backend operations for U.S.-based home health clients. This includes reviewing clinical documentation, updating patient records, coordinating with internal teams, and ensuring timely and accurate data entry. Roles/Responsibilities include but not limited to: Facilitate end-to-end coordination of patient care activities including scheduling, follow-ups, interdisciplinary referrals, and lab result tracking. Act as a liaison between clinicians and care teams, ensuring timely communication, visit confirmations, and updates on patient care requirements. Monitor and manage clinical communication through email and fax, ensuring all incoming and outgoing correspondence is actioned promptly. Schedule clinician visits according to prescribed frequencies and obtain required visit authorizations from appropriate authorities. Coordinate and manage workflows for healthcare professionals to ensure timely and efficient task execution, minimizing care delays. Act as the primary point of contact for clinician queries regarding assigned patient groups and provide timely responses. Identify and report urgent or unresolved issues to Team Leads on a real-time basis for immediate resolution. Perform additional administrative or coordination tasks as delegated by the leadership team to support operational goals. Qualifications: Any degree. MBA is an advantage 2 to 5 years of backend operations experience. (Preferably BPO Industry) Excellent English communication skills Proficiency in MS Office Willing to work in Night shifts (9:30PM to 6:30AM) from Trivandrum office location Immediate joiners preferred Candidates from Trivandrum or near by locations preferred. Benefits: Join us for an unparalleled exposure to the US Healthcare BPO sector, offering an international portfolio upgrade and an environment that values your growth. Includes : EPF, Group Mediclaim policy after 6 months of joining and Gratuity, Rewards & Growth based upon Performance; Professional development opportunities; Training and Mentorship programs. Interested in discussing compensation and benefits? Call us at 9061161927 To apply, send your resume to [email protected] Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Night shift US shift Application Question(s): Are you located in Trivandrum? (Onsite role) Are you willing to work night shift (9:30 PM to 6:30 AM : Mon-Fri) from our office at Elippode, Trivandrum? Experience: backend BPO operations: 1 year (Preferred) Work Location: In person Application Deadline: 02/06/2025

About Us: At Ecorgy Solutions , we are revolutionizing support services in the U.S. home health industry by delivering accurate, efficient, and compliant backend operations. Our mission is to enhance the quality and efficiency of patient care through strong backend processes that ensure timely service delivery, regulatory compliance, and data integrity. Role Overview: To support our U.S. home health operations, we are looking for detail-oriented and dedicated Process Associates who are passionate about making an impact behind the scenes. You will play a vital role in managing backend operations for U.S.-based home health clients. This includes reviewing clinical documentation, updating patient records, coordinating with internal teams, and ensuring timely and accurate data entry. Roles/Responsibilities include but not limited to: Facilitate end-to-end coordination of patient care activities including scheduling, follow-ups, interdisciplinary referrals, and lab result tracking. Act as a liaison between clinicians and care teams, ensuring timely communication, visit confirmations, and updates on patient care requirements. Monitor and manage clinical communication through email and fax, ensuring all incoming and outgoing correspondence is actioned promptly. Schedule clinician visits according to prescribed frequencies and obtain required visit authorizations from appropriate authorities. Coordinate and manage workflows for healthcare professionals to ensure timely and efficient task execution, minimizing care delays. Act as the primary point of contact for clinician queries regarding assigned patient groups and provide timely responses. Identify and report urgent or unresolved issues to Team Leads on a real-time basis for immediate resolution. Perform additional administrative or coordination tasks as delegated by the leadership team to support operational goals. Qualifications: Any degree. MBA is an advantage 2 to 5 years of backend operations experience. (Preferably BPO Industry) Excellent English communication skills Proficiency in MS Office Willing to work in Night shifts (9:30PM to 6:30AM) from Trivandrum office location Immediate joiners preferred Candidates from Trivandrum or near by locations preferred. Benefits: Join us for an unparalleled exposure to the US Healthcare BPO sector, offering an international portfolio upgrade and an environment that values your growth. Includes : EPF, Group Mediclaim policy after 6 months of joining and Gratuity, Rewards & Growth based upon Performance; Professional development opportunities; Training and Mentorship programs. Interested in discussing compensation and benefits? Call us at 9061161927 To apply, send your resume to careers@ecorgysolutions.com Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Night shift US shift Application Question(s): Are you located in Trivandrum? (Onsite role) Are you willing to work night shift (9:30 PM to 6:30 AM : Mon-Fri) from our office at Elippode, Trivandrum? Experience: backend BPO operations: 1 year (Preferred) Work Location: In person Application Deadline: 02/06/2025