5 Jobs in Thekkady

1. Operations Management- Lead day-to-day operations across departments: front office, housekeeping, food and beverage, maintenance, spa, and recreation. Ensure smooth-check in & out and exceptional guest service. Monitor property condition and ensure preventive maintenance and cleanliness. 2. Financial Oversight- Prepare and manage budgets, forecasts, and P&L reports. Monitor expenses, control costs, and maximize revenue through strategic planning and yield management. Approve major purchases and capital expenditures. 3. Guest Experience- Maintain high guest satisfaction scores through service quality and personalized experiences. Handle VIPs, escalated complaints, and special guest requests. Conduct regular guest feedback analysis and implement improvements. 4. Staff Leadership- Recruit, train, mentor, and supervise department heads and key staff. Foster a positive work environment and team culture. Set performance goals and conduct regular evaluations. 5. Marketing and Sales- Collaborate with the sales and marketing team to promote the property. Develop packages, events, and local tie-ups to attract domestic and international guests. Monitor OTA (Online Travel Agency) presence and guest reviews. 6. Regulatory Compliance- Ensure compliance with local, state, and national laws, especially environmental, health, and safety regulations. Maintain all licenses and permits relevant to hospitality operations. 7. Sustainability & Community Engagement- Implement eco-friendly and sustainable tourism practices. Engage with local communities and support responsible tourism initiatives. Location : - Murikkady PO, Kumily Anavilasam Road, Thekkady, Kumily, Kerala 685535

1. Operations Management- Lead day-to-day operations across departments: front office, housekeeping, food and beverage, maintenance, spa, and recreation. Ensure smooth-check in & out and exceptional guest service. Monitor property condition and ensure preventive maintenance and cleanliness. 2. Financial Oversight- Prepare and manage budgets, forecasts, and P&L reports. Monitor expenses, control costs, and maximize revenue through strategic planning and yield management. Approve major purchases and capital expenditures. 3. Guest Experience- Maintain high guest satisfaction scores through service quality and personalized experiences. Handle VIPs, escalated complaints, and special guest requests. Conduct regular guest feedback analysis and implement improvements 4. Staff Leadership- Recruit, train, mentor, and supervise department heads and key staff. Foster a positive work environment and team culture. Set performance goals and conduct regular evaluations. 5. Marketing and Sales- Collaborate with the sales and marketing team to promote the property. Develop packages, events, and local tie-ups to attract domestic and international guests. Monitor OTA (Online Travel Agency) presence and guest reviews. 6. Regulatory Compliance- Ensure compliance with local, state, and national laws, especially environmental, health, and safety regulations. Maintain all licenses and permits relevant to hospitality operations. 7. Sustainability & Community Engagement- Implement eco-friendly and sustainable tourism practices. Engage with local communities and support responsible tourism initiatives. Location : - Murikkady PO, Kumily Anavilasam Road, Thekkady, Kumily, Kerala 685535

Roles and Responsibilities The assistant property manager is a management position for a hostel property being run under the Zostel brand ( www.zostel.com ), India's first and the largest chain of backpackers' hostels or for our Own brand resort property (www.avadale.in). The position entails complete responsibility for operations & management of the resort. He / she will report to the Property manager and would be responsible for below listed actionable: Operations Management (front office, vendor management, inventory management, reporting / audit) Guest Interactions (responding to guest queries, call handling, review elicitation) Staff Management (overseeing the work of the Housekeeping & F&B staff) 4. Property Improvement (overseeing any property improvement projects) Desired Candidate Profile Fresher with Age limit: 21 to 24 only Good communication skills, should be able to communicate in English Presentable personality in order to interact with guests Ability to handle team staff of about 3-6 people Basic computer / internet literacy (use hotel management software, upload docs etc) Previous experience in resort / property management is not mandatory Keen to commit to at least a 2-3 year time frame for the role Perks and Benefits Salary: Avg. in Hand Salary ~ INR 25,000 Perks a) Accommodation - shared accommodation in a 2 BHK Apartment b) Food - All Meals Included (breakfast, lunch, dinner) Leave: Annual Leave - 30 Days (to be taken in maximum of 2 blocks) Weekly Leave - 1 Day per Week (non weekend) Sick Leave - 12

1. Operations Management- Lead day-to-day operations across departments: front office, housekeeping, food and beverage, maintenance, spa, and recreation. Ensure smooth-check in & out and exceptional guest service. Monitor property condition and ensure preventive maintenance and cleanliness. 2. Financial Oversight- Prepare and manage budgets, forecasts, and P&L reports. Monitor expenses, control costs, and maximize revenue through strategic planning and yield management. Approve major purchases and capital expenditures. 3. Guest Experience- Maintain high guest satisfaction scores through service quality and personalized experiences. Handle VIPs, escalated complaints, and special guest requests. Conduct regular guest feedback analysis and implement improvements. 4. Staff Leadership- Recruit, train, mentor, and supervise department heads and key staff. Foster a positive work environment and team culture. Set performance goals and conduct regular evaluations. 5. Marketing and Sales- Collaborate with the sales and marketing team to promote the property. Develop packages, events, and local tie-ups to attract domestic and international guests. Monitor OTA (Online Travel Agency) presence and guest reviews. 6. Regulatory Compliance- Ensure compliance with local, state, and national laws, especially environmental, health, and safety regulations. Maintain all licenses and permits relevant to hospitality operations. 7. Sustainability & Community Engagement- Implement eco-friendly and sustainable tourism practices. Engage with local communities and support responsible tourism initiatives. Location : - Murikkady PO, Kumily Anavilasam Road, Thekkady, Kumily, Kerala 685535

1. Operations Management- Lead day-to-day operations across departments: front office, housekeeping, food and beverage, maintenance, spa, and recreation. Ensure smooth-check in & out and exceptional guest service. Monitor property condition and ensure preventive maintenance and cleanliness. 2. Financial Oversight- Prepare and manage budgets, forecasts, and P&L reports. Monitor expenses, control costs, and maximize revenue through strategic planning and yield management. Approve major purchases and capital expenditures. 3. Guest Experience- Maintain high guest satisfaction scores through service quality and personalized experiences. Handle VIPs, escalated complaints, and special guest requests. Conduct regular guest feedback analysis and implement improvements 4. Staff Leadership- Recruit, train, mentor, and supervise department heads and key staff. Foster a positive work environment and team culture. Set performance goals and conduct regular evaluations. 5. Marketing and Sales- Collaborate with the sales and marketing team to promote the property. Develop packages, events, and local tie-ups to attract domestic and international guests. Monitor OTA (Online Travel Agency) presence and guest reviews. 6. Regulatory Compliance- Ensure compliance with local, state, and national laws, especially environmental, health, and safety regulations. Maintain all licenses and permits relevant to hospitality operations. 7. Sustainability & Community Engagement- Implement eco-friendly and sustainable tourism practices. Engage with local communities and support responsible tourism initiatives. Location : - Murikkady PO, Kumily Anavilasam Road, Thekkady, Kumily, Kerala 685535