70 Jobs in Phagwara - Page 2

Your profile looks a good fit for the role. If you are willing to be a part of India's most loved eyewear brand Lenskart. The you can connect with me. Greeting and welcoming all walk-in customers and guiding them toward the clinic to promote the free eye check-up Being involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers Understanding the POS system to ensure that the transactions are processed effectively Being dedicated to customer satisfaction and resolving any concerns that the customer has Product recommendation Presenting the customer with an optimal selection of products based on customer preferences Understanding the unstated needs of the customer, asking relevant questions, and picking the right time to pitch the recommended solutions Achieving sales Vs. Plan & SOP adherence Achieving the assigned target for sales, eye-test conversion, returns; and following all SOPs Post making the sale, coordinating with the customer for product pick-up, after receiving due communication from the warehouse. In case of returns, he/she is expected to understand the reason and try to resolve the same to control the return percentage. Store upkeep & maintenance Maintaining the store as per Lenskart standards, cleaning the frames and other equipment regularly, and ensuring there is no deviation as per the SOP Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Preferred candidate profile Qualification : Under Graduates Must be from the Retail background or any Must be ready to go to Delhi for 40 days of official training. (Full Salary will be provided during training).

We're looking for energetic and customer-focused Sales Executives to visit customers' homes, conduct eye tests, and sell Lenskart spectacles. As a Sales Executive, you'll: Visit customers' homes based on scheduled appointments Conduct eye tests using specialized equipment Sell Lenskart spectacles and provide exceptional customer service Carry a 20-25 kg bag with eye check equipment and eyewears Meet sales targets and earn attractive commissions Training: 30-days comprehensive training in Gurugram on eye checkups and sales techniques Candidates must be willing to stay/travel to the training location for 30 days Support and product training Requirements: Graduate or Diploma holder Fresher/Experienced Excellent communication and interpersonal skills Ability to lift and carry equipment (20-25 kg) Willingness to travel and work flexible hours Must possess a valid driving license Must own a bike (two-wheeler).

Reporting to Area Operations Manager Skip Level City/Zonal Manager About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs. Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership plan Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company development training modules (Attrition Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to Control) execute the developmental plan Understanding the reasons for attrition and taking measures to control it Monitoring cash reconciliation to ensure there is no mismatch of store funds Cash & Inventory Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions management are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart CustomerEnsuring that all store employees, including the Optometrist, are taken care of and their issues Supervision are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards . Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees SOP adherence & implementation Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the storeMaintaining the store as per Lenskart standards, regularly cleaning the frames and other Store upkeep & maintenance equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store. Personal attributes & competencies Minimum qualification: Graduate Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority

Profile Summary Our Area Operations Manager is responsible for developing and expanding the business in the respective area and managing the store operations across the respective area thereby increasing the customer experience. Key Responsibilities Driving Sales and Customer Service a. Driving and ensuring to meet or exceed the sales plan of the respective territory monthly/ quarterly and annually b. Driving and focusing on providing the customer services thereby increasing the Net Promoter Score (NPS) for the store c. Drive culture of high sales performance expectations, i.e. SALES Leadership d. Motivates and inspires field team to drive for results. e. Review financial performance at regional level to identify improvement opportunities. f. Serve as critical strategy planning link between Corporate and the field organization. g. Translate corporate goals including financial returns, sales growth and market share, into business plans. h. Assess field capability and establish performance priorities at group level. Manpower Planning & People Development a. Working with the HR team and the Store Manager in ensuring staffing levels are adequate to effectively operate the store b. Direct responsibility for professional development of Lenskart Associates c. Assess and prioritize advanced management skill gaps including those related to design and implementation of business plans, forecasts, financial analysis, associate development and communication. d. Conduct two-way, formal and informal performance evaluations of Lenskart Associates which review professional development needs and accomplishments as well as overall achievement of management objectives e. Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. f. Overall responsibility for associate development Managing P&L of the Assigned Stores a. Responsible for managing and maintaining territory and store budgets to ensure profitability at store as well as territory level b. Managing the top and bottom line effectively of the assigned territory and stores c. Responsible for reducing shrinkage d. Managing the productivity of the staff e. Using cost effective methods to ensure productivity of the respective territory Managing and Maintaining High Standards of Retail Operations a. Regular Store Visits to: Audit stores Coaching the Store Managers Motivate staff through sales discussions Check VM, stock availability Check store hygiene, grooming Assess discipline levels in store opening times, staff attendance, process adherence etc. b. Analyze data before Store Visits Monitoring Sales through data. Assessing the productivity and achievements of the stores Store Staffing levels. Product flow, supply, demand and shrinkage. NPS and MC scores Reviewing measures to achieve performance targets a. Bridge communication between Management and floor Recommending changes to ZM/BH basis visits. Ensure Timely reporting of Data when needed. Implementing and enforcing company regulations Implement process change Attending conferences, events and meetings at regional as well as corporate level to enhance knowledge and skill sets Inventory Management a. Ensures availability of required merchandise and services at each of the assigned stores b. Ensuring that inventory levels are well balanced and making key decisions about inventory control at each of the assigned stores c. Ensuring physical verification of inventory on regular intervals is being conducted at each of the assigned stores d. Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed e. Ensuring necessary quality checks for the new products is being conducted in a timely manner f. Responsible for reducing shrinkage at store level g. Working very closely with various departments in the organization till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Key Personal and Professional Attributes: a) Collaborative Skills : The role requires the incumbent to work closely and coordinate with the Internal and external teams to create success. S/he should be able to seamlessly navigate these relationship dynamics in a high growth, young, agile business environment. b) Functional understanding: The role is critical for the business performance and would require the incumbent to create a competitive business advantage. It would be critical to analyze the effectiveness of the processes on a day to day basis and course correct. c) Data driven/ Analytical: The role is required to drive specific process efficiency metrics and would be accountable to drive data-driven decision making. d) Results oriented : The role is required to work on deliver on daily numbers, short-term goals and long-term milestones set by business and efficacy. Meeting these milestones would be critical to create success. e) Extroverted Personality f) Pleasant & Friendly who can be easily approached g) Pragmatic Leaders who are self -motivated and resilient h) Passionate i) Energetic j) Positive Attitude k) Ability to handle stressful situations l) Problem Solving & Decision Making m) Assertive n) Sales Driven & Number Oriented Team player Candidate Profile: a) Full Time Post Graduate with 7-9 years of relevant experience into retail industry b) Post-Graduation is a must c) Very strong communication skills- both written and verbal and must be a good orator d) Should have hands on experience working on Microsoft Office- Including Excel, PPT & Word e) Strong inter-personal skills (friendly, caring & patient) f) Sales oriented g) Strong Management/leadership skills. h) Strong organizational skills. i) Strong team builder Required Managerial Competencies People Management a) Mentors team members and colleagues; guides them with regard to development and career progression. b) Clearly communicates work responsibilities and expectations and takes steps to balance the workload among team members. c) Anticipates the effect of an action on other people and modifies such action accordingly. d) Resolves conflicts among colleagues in just and fair manner Proactive Problem Solving Skills a) Anticipates problems before they develop, and takes steps to avert them. b) Considers a situation from multiple perspectives before deciding on a course of action. c) Adept at managing the flow of information in times of crisis. d) Appeals to reason, facts, and figures and adapts managerial style based on the demands of the situation Commercial Savviness a) Protects the commercial interests of the company with the aim of maximizing revenue. b) Takes appropriate business decisions after performing a cost-benefit analysis and pre-empts problems and resolves them, ensuring minimal business loss. c) Builds and manages workforce based on organizational goals and budget constraints Customer Expectation Management a) Adept at balancing the interests of the company with the needs and expectations of the client/customer b) Responds deliberately and diplomatically to protect company interests c) Communicates effectively about sensitive matters and influences the client/customer when required Planning and Organizing a) Adept at prioritization and time management to ensure efficient and timely completion of assignments b) Manages and shifts priorities as required and incorporates new approaches c) Delegates work effectively among team members Required Personality Traits a) Extraversion - The trait is marked by pronounced engagement with the external world. Extraverts enjoy interacting with people, and are often perceived as full of energy. They tend to be enthusiastic, action-oriented individuals. They possess high group visibility, like to talk, and assert themselves b) Conscientiousness - It is a tendency to display self-discipline, act dutifully, and strive for achievement against measures or outside expectations. It is related to the way in which people control, regulate, and direct their impulses. High scores on conscientiousness indicate a preference for planned rather than spontaneous behavior c) Openness to Experience - Openness is a general appreciation for art, emotion, adventure, unusual ideas, imagination, curiosity, and variety of experience. People who are open to experience are intellectually curious, open to emotion, sensitive to beauty and willing to try new things. They tend to be, when compared to closed people, more creative and more aware of their feelings d) Agreeableness - The agreeableness trait reflects individual differences in general concern for social harmony. Agreeable individuals value getting along with others. They are generally considerate, kind, generous, trusting and trustworthy, helpful, and willing to compromise their interests with others. e) Polychronicity - it is defined as a continuum, and preferences for degrees of engagement. At one extreme is the pattern of focusing on one task at a time, interpreting other potential tasks and events as interruptions and attempting to shield one's chosen task from such interference. The other extreme is actually open-ended, it involves engagement in several tasks simultaneously, sometimes literally simultaneously and sometimes in a frequent back-and-forth engagement pattern f) Emotional Stability - People high on emotional stability do not tend to have a negative outlook of the future and hence are usually calmer. Persons who score low in emotional stability generally have a fearful and negative disposition, with an ominous foreboding about things.

We are seeking a highly motivated Recruiter to join our Retail TA team. In this role, you will be responsible for leading the recruitment process for a variety of roles. You will work closely with hiring managers to understand their hiring needs and develop recruitment strategies to attract and hire top talent. Key Responsibilities: Source & screen relevant profiles through multiple channels including Employee Referrals, Social Networking Sites, Alumni Base, Head Hunting, Passive Sourcing and ensure a healthy source mix is maintained To manage the end to end recruiting process for our retail business To ensure 95% manning capacity at all times Build great partnership with business in terms of understanding the needs and delivering as per agreed SLAs Developing & managing respective competition portfolio by rigorous sourcing Conduct interviews and assess candidate qualifications and fit for the role and the company culture Coordinate with hiring managers and candidates to schedule interviews and follow-up communication Manage end to end recruitment process, including negotiating job offers and driving closures Minimum Qualifications: Bachelor's degree in Human Resources or related field Minimum of 3+ years of experience in recruiting for a variety of positions and levels Strong understanding of recruitment best practices and trends Good communication and interpersonal skills Ability to work in a fast-paced, dynamic environment Strong attention to detail and organizational skills Ability to work independently and as part of a team.

Reporting to Store Manager Skip Level Areas Operations Manager About the Role Sales Associate is responsible for providing the best customer experience in the stores by providing high standards of selling services to Lenskart customers. He/she plays a pivotal role in driving the revenue achieved by the store. Responsibilities Area Activities expected to be performed by a Lenskart Sales Associate Customer focus Sales Associate is expected to greet and welcome all walk-in customers and guide them toward the clinic, promoting the free eye check-up He/she will be involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers He/she must possess a basic understanding of the POS system to ensure that the transactions are processed effectively He/she must be dedicated to customer satisfaction and must go beyond his means to resolve any concerns that the customer has Product recommendation With the information received from the Optometrist and the customer, he/she will present the customer with an optimal selection of products. This opportunity may be used to strike a conversation and convert it into sales He/she is expected to understand the unstated needs of the customer, ask relevant questions, and pick the right time to pitch the recommended solutions Achieving sales targets & SOP adherence Sales Associate is expected to achieve the assigned target for sales, eye-test conversion, and returns. He/she must follow all assigned SOPs diligently Post making the sale, he/she is responsible for coordinating with the customer for product pickup, after receiving due communication from the warehouse. He/she will verify the accuracy of the lenses fitted before handing over the product to the customer. In case of returns, he/she is expected to understand the reason and try to resolve the same to control the return percentage Store upkeep & maintenance He/she is expected to maintain Lenskart standards of hygiene in the store with respect to the overall display, frames, instruments, and other store equipment by cleaning them regularly He/she must ensure the security of all Lenskart equipment and ensure there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification: 12th pass; Graduates preferred Ability to build rapport and trusting relationships Ability to understand unstated needs of the customer and offer solutions Clear articulation and active listening skills Ability to adapt to changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority.

Key Responsibilities Customer Services Meet & Greet the customers Assisting customers throughout the shopping journey Sharing product features & benefit with the customers Explaining services , building trust & loyalty Resolving Customers queries pre & post Sale Ensure product delivery to the customer on time Receive feedback from the customer on services & product Inventory Management Daily quick count of all the PIDs available in the store Receive bulk shipment , physical count & mark receive in the system on daily basis Daily replenishment to fill the display gap Check the bad inventory /damage product & keep it on designated place Ensure daily handover & receiving product from VRX through HOP app Highlight inventory mismatch /discrepancy to the Store Manager Operational Process Following the VM guidelines Maintain cleanliness & hygiene in the store Update all the SOPs file on daily basis Reconcile daily cash & card sale.

We are looking for a dedicated and customer-focused individual to join our team as a Customer Support Executive for both voice and non-voice processes. The ideal candidate will handle customer queries via calls, emails, chat, and other communication channels, ensuring prompt and effective resolution. Key Responsibilities: Handle inbound and outbound calls to resolve customer issues and queries. Respond to customer inquiries via email and chat in a professional manner. Provide accurate information about products/services. Escalate unresolved issues to the appropriate internal teams. Maintain customer records by updating account information. Meet or exceed performance metrics including response time, resolution rate, and customer satisfaction. Adhere to company policies and procedures. Requirements: Excellent communication skills (verbal and written). Strong problem-solving skills and attention to detail. Basic computer knowledge and typing skills. Ability to work in a team and adapt to a fast-paced environment. Previous experience in a BPO or customer support role is a plus. Willingness to work in rotational shifts including weekends and holidays. Preferred Qualifications: Any Graduate Familiarity with CRM systems and practices. Should be comfortable in taking Chat and calls both.

A value which is all about being boundary-less in approach by going beyond one s direct responsibilities to achieve functional and organizational goals It is about believing & creating opportunities for self and others to improve working relationships

Job Purpose: To lead and manage the organization’s IT infrastructure and SAP systems by ensuring seamless integration of hardware, software, and ERP solutions to support day-to-day business operations, system scalability, and digital transformation initiatives. Roles & Responsibilities: 🔧 Hardware & Infrastructure Management: Oversee installation, configuration, and upkeep of desktops, laptops, servers, routers, switches, and printers. Manage data center infrastructure including physical servers, virtual machines, storage, and backups. Ensure high availability of all hardware systems with minimal downtime. Manage asset inventory, IT procurement, AMC/CMC contracts, and vendor negotiations. Plan for infrastructure scalability, upgrades, and lifecycle replacements. 🧩 SAP System Management: Oversee SAP system administration and coordination with functional consultants (MM, SD, FICO, PP, etc.). Ensure timely SAP patch updates, system performance monitoring, and database integrity. Collaborate with cross-functional departments to identify system enhancement requirements. Drive SAP training and support for end-users and ensure issue resolutions. Lead SAP rollouts, migrations (e.g., ECC to S/4HANA), and integrations with third-party applications. 🛡️ IT Security & Compliance: Implement IT security frameworks including firewall, antivirus, encryption, and access control. Conduct periodic vulnerability assessments and mitigate risks. Manage data backup, disaster recovery, and business continuity planning (BCP). Ensure compliance with ISO, GDPR, and other regulatory IT standards. 📊 Team & Project Management: Lead a team of system administrators, network engineers, and support staff. Prioritize, assign, and track progress of IT support and development requests. Manage IT helpdesk operations and ensure SLA compliance. Drive project planning, budgeting, and implementation of IT projects (new sites, upgrades, ERP integration, etc.). 📈 Strategy, Innovation & Stakeholder Engagement: Assess current technology infrastructure and recommend improvements. Lead digital transformation initiatives aligned with business strategy. Engage with senior leadership to forecast IT needs and propose solutions. Evaluate new tools and trends for cloud adoption, automation, or data analytics relevant to IT infrastructure. 💾 Data Recovery & Backup Systems: · Design and implement robust data backup and disaster recovery strategies. · Schedule and monitor regular backups of SAP systems, databases, and business-critical files. · Ensure secure data storage using on-premises and offsite/cloud-based solutions. · Lead data restoration and recovery exercises to verify system readiness in case of outages or attacks. · Develop and maintain disaster recovery documentation and business continuity plans. ✅ Required Exposure – In-House Servers: · Experience managing physical and virtual in-house servers in an enterprise or manufacturing setup · Familiarity with server OS (Windows Server, Linux/Ubuntu), Active Directory, and virtualization (VMware/Hyper-V) · Hands-on with RAID configurations, data redundancy planning, and local backup systems · Comfortable working with server room infrastructure, patch panels, and onsite troubleshooting. Qualification & Experience: Education: B.E./B.Tech in Computer Science / IT / Electronics OR MCA ITIL / PMP / SAP Certification (Preferred) Experience: 10–15 years in IT roles with at least 4+ years in a managerial position Strong experience in hardware/network infrastructure and SAP ERP (preferably ECC or S/4HANA) Technical Skills: SAP administration & coordination (basic ABAP knowledge is a plus) Windows/Linux server management, virtualization (VMware/Hyper-V) Knowledge of database systems (Oracle, HANA, SQL Server) Strong understanding of LAN/WAN, VPNs, Firewalls, Endpoint Security Data center operations and cloud infrastructure (AWS, Azure – optional) Soft Skills: Excellent leadership and communication skills Analytical thinking and a problem-solving mindset Ability to manage multiple priorities in a fast-paced environment Preferred Industries: Manufacturing Automotive Retail & Distribution FMCG Engineering & Projects 📩 How to Apply: Share your resume at gnae@gnaent.com and hrbp@gnaent.com or WhatsApp- 8725079725 & 9041815004

JOB DESCRIPTION Position/Designation Business Development Executive Grade B2 Department BRANCH Sub Department (if any) N/A-Sub Department Employment Type Probationer Job Role Branch Business Development Reporting to - Designation and Grade Branch Manager No Of Reportees Main Tasks Increase the Branch business 1.Field Marketing. 2.Generate Leads on daily basis. 3.Conversation of leads 4.Sales Calls 5.Generate new customer Business for GL and Third party. Areas of Responsibility 1.Achieve Monthly Sales Target. 2.Cross selling and up selling of third Party and group products to Gold Loan customers. 3.Adhere to lending norms and maintain integrity in customer transactions. 4.Support the branch in interest collection. 5.Conduct branch catchment development activities and generate customer leads and converting them to NCA. Special Requirements (if any) Graduate/Post Graduate. Compensation Band Based on Market Standards/Internal norms Entitlements As per policy Stake Holders MFL Sta , Group Company Sta , Customers Assets Required As per policy Career Progression Null Personal Speci cation Educational Quali cation Graduate (minimum) Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory. MS Excel preferable. Skill Sets Sales orientation. Good communication skills. Outgoing and confident. Problem solving capabilities, Result oriented, Proactive, Creative, and innovative, Perseverance, Flexibility, Pleasant and Smart, Integrity, Effective, Team player. And Empathetic Communication Skills Conversant in local language and English Total Field Sales Experience 1Year(s)0 Month(s) Behavioral Competencies NA Other Requirements (if any) Null Remarks

JOB DESCRIPTION Position/Designation Business Development Executive Grade B2 Department BRANCH Sub Department (if any) N/A-Sub Department Employment Type Probationer Job Role Branch Business Development Reporting to - Designation and Grade Branch Manager No Of Reportees Main Tasks Increase the Branch business 1.Field Marketing. 2.Generate Leads on daily basis. 3.Conversation of leads 4.Sales Calls 5.Generate new customer Business for GL and Third party. Areas of Responsibility 1.Achieve Monthly Sales Target. 2.Cross selling and up selling of third Party and group products to Gold Loan customers. 3.Adhere to lending norms and maintain integrity in customer transactions. 4.Support the branch in interest collection. 5.Conduct branch catchment development activities and generate customer leads and converting them to NCA. Special Requirements (if any) Graduate/Post Graduate. Compensation Band Based on Market Standards/Internal norms Entitlements As per policy Stake Holders MFL Sta , Group Company Sta , Customers Assets Required As per policy Career Progression Null Personal Speci cation Educational Quali cation Graduate (minimum) Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory. MS Excel preferable. Skill Sets Sales orientation. Good communication skills. Outgoing and confident. Problem solving capabilities, Result oriented, Proactive, Creative, and innovative, Perseverance, Flexibility, Pleasant and Smart, Integrity, Effective, Team player. And Empathetic Communication Skills Conversant in local language and English Total Field Sales Experience 1Year(s)0 Month(s) Behavioral Competencies NA Other Requirements (if any) Null Remarks

Key Job Responsibilities To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers, and potential customers Achieve desired level of productivity to meet & contribute towards branch profitability targets. Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Conduct promotional activities for marketing and drive referral programs for customer acquisition Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Digital Mindset Relationship Building Process Knowledge/ Orientation Effective Time Management Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English Role Requirements Educational Qualification Graduate Experience Freshers / 1 year experience in lending / financial services

Key Job Responsibilities To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers, and potential customers Achieve desired level of productivity to meet & contribute towards branch profitability targets. Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Conduct promotional activities for marketing and drive referral programs for customer acquisition Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Digital Mindset Relationship Building Process Knowledge/ Orientation Effective Time Management Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English Role Requirements Educational Qualification Graduate Experience 1 year experience in lending / financial services

JD Area Manager Roles & Responsibility AM will be responsible for the overall branch performance and profitability of branches assigned. A. BUSINESS DEVELOPMENT - RESPONSIBLITY FOR BUSINESS PERFORMANCE AND PROFITABILITY AGAINST STATED TARGETS Driving business: Drive branches to achieve Business targets (existing and new products), Profitability and AUM targets m-o-m & FY; ensuring conversion of all Non BEP branches to BEP branches. Monitor and Control: (i) Daily monitoring of critical parameters of Branch Score Card; (ii) Qualitative branch visits to drive, implement and facilitate business development strategies (minimum 2 visits/branch in a month) Market study: Identify and assess market needs, market potential and competitor activities and develop product composition strategy to satisfy the needs of the common man; Identification of potential new branch locations Lead generation: Plan and drive marketing campaigns or activities for branches to generate leads; ensure updation in Lead management module (both activity and call center lead) and effective follow up and conversion Accountability: Responsible for business disbursal/transaction numbers/values and AUM targets; Responsibility for cross selling targets based on product composition decided by branches B. OPERATIONS - DISCIPLINE, EFFICIENCY AND EFFECTIVENESS- (Monitoring and ensuring Operational efficiency and Asset quality in branches by educating employees to adhere to systems & procedures) Process adherence and Regulatory compliance: Guide and ensure proper conduct of matters relating to credit assessment, KYC adherence/data enrichment, auction, expense management, cash transit, voucher entries, updation in BRS, Key management, bank account opening, daily data backup, maintenance of records / documents / registers, closure of gold inspection/audit remarks and customer grievance, within the agreed TAT. Collection Management: Ensure timely interest collection by branches and recovery of over dues as per targets, guiding branches to minimize NPA status of accounts as well as auction Asset Quality and Fraud Management: Guide branches to ensure quality of the assets / collaterals / ornaments pledged; take remedial actions for loss due to spurious / low purity / theft ornaments & initiate efforts for recovery, follow up of court cases and prompt action against culprits C. HUMAN RESOURCE MORALE, MOTIVATION OF EMPLOYEES Recruitment: Conduct of entire recruitment activities within prescribed TAT; BM Talent Acquisition and retention; 100% adherence to new employee documentation along with collection of SD (Security deposit) wherever applicable, timely initiation of BVC (Background verification) and PVC (Police verification) and ensuring opening of bank accounts of all new employees on or before 27th of joining month and sharing details with Corporate HR and RHR as required. Training and development: Identify training requirements and accordingly facilitate training in product, process and procedures for branch staff; Mentor branch staff to attract new customers, retain existing, win back lost customers, and cross sell to achieve product composition targets Maintaining talent pool: Execution of proactive measures to minimize staff attrition devised by RM-HR in consultation with Corporate HR; proper assessment of manpower and deployment of surplus staff; support PMS activities during appraisal cycle. Staff life cycle activities: Completion of HR operational activities like on-boarding, training, attendance/regularization, leave, confirmation, transfer, deputation, internal job posting, payroll, exit, timely completion of HRMS activities, availing statutory benefits, F&F etc. Statutory requirements: To monitor all statutory norms are adhered to, ensure neat display of required notices and maintenance of statutory registers at branches; timely closure of matters relating to Show cause or legal notices, Shop & Establishment Registration and renewals, Contract renewals and extensions etc. Employee connect: Coordinate/conduct Employee engagement activities; monitor employee communication w.r.t. to new initiatives, HR policies etc.; attend to and resolve employee grievance at the initial stage itself. D. ADMINISTRATION UPKEEP AND MAINTENANCE OF INFRASTRUCTURE Merchandising of branch: Ensure proper visibility of branches within locality through branding as per Corporate guidelines. Asset maintenance and record keeping: Upkeep and maintenance of assigned branches, guest house if any - Ensure availability, timely maintenance and renewal of furniture, critical assets (webcam, scanner, printer, CCTV, Data connectivity items etc.) and stationary; ensure branches maintain records of the same. Attend to and close all Infra-related issues of branches including rentals and matters relating to contract renewals, Shops & establishment Act, weighing machines & other statutory requirements, as per defined TAT. Expense control: Timely approval of expenses, devise and implement effective cost-control measures. Vendor management: Identify new vendors and manage existing ones to cater to all administrative and infrastructure needs of branches. Branch administration: Safety and security, Housekeeping, Hygiene and office management. Implementation of Admin processes and procedures in the branches. Timely escalation of Infra & Admin issues to line RM/ Zonal RM. Ensuring MRs are raised by branches properly and same is approved timely. To follow up with the BM on raising all requirements as well as reporting through toll free number for all IT and Non-IT breakdowns. Ensuring that branches take GRN in time. Preparation/maintenance of updated tracker of all IT and non-IT assets (keeping track of changes) and sharing the same when required. (AMs are expected to provide constructive inputs in devising or modifying products, processes and policies to hierarchy.)

Managing relationship with Axis Branch Sellers and thereby meeting target through Bank s FOS Responsible for managing the leads generated from Branch and thereby convert into quality business. Must adhere to the process set and timely coordinate with Cluster Manager and Operations HUB. Ensuring minimal customer complain. Shall adhere to agree TATs on first customer contact and follow-ups from the date of the lead being registered. Ensuring 15month persistency on track and thereby ensure a robust follow up mechanism with the customers. Coordinating with Cluster Training manager to ensure bank staff regularly on concepts in life insurance and new product introductions. Shall be responsible for making active the branch banking sellers and thereby achieving the activation target Ensuring LMS usage as Tracking Mechanism on line and follow up Calls. Measures of Success Business Plan- Adj MFYP Collected (Rs.) - Plan v/s Actual- as per target assigned Protection Sales- Selling minimum of 2 policies with case size of 15k Case Size- Plan Vs Actual - as per target assigned Percentage of E sales- 50% of NOP (Excluding BDE Sales) to be on Esales platform Seller Activation- BDE Seller Activation (%) - Plan v/s Actuals FDO Seller Activation (%) - Plan v/s Actuals Persistency- Plan vs Achievement Job Specifications Graduate in Any Discipline from a UGC / AICTE approved College and University. 1 to 2 years of experience in sales, experience in Insurance will be preferred. Experience in the fields of Life insurance sales management, Retail bank distribution, and Channel Management Knowledge & Skill Matrix Excellent Relationship Skill, Managing Various level of Bank Management

🚨 We're Hiring Assistant Manager! 🚨 🏢 Company : Manufacturing Industry 📍 Location : Phagwara ,Punjab 🎓 Qualification - Bachelor's Degree in Commerce/ B.Tech 🧰 Experience: 10 to12 years 🔧 Role Overview: Special Requirement: · The person should be well aware of the functionality of purchase department and has done work in raw material procurement . · Should be able to handle MIS activities. · Should be well versed with SAP functions . 📧 How to Apply: Send your updated resume to 👉 hrbp@gnaent.com , gnae@gnaent.com or Call - 9041815004

The ideal candidate will be responsible for supporting daily operational activities at the Phagwara Branch. This role includes managing end-to-end forex transaction processes, providing customer support, ensuring compliance with regulatory guidelines, handling documentation, and coordinating with internal teams. The candidate should have prior experience in the foreign exchange or financial services sector, with a solid understanding of RBI regulations, standard operational protocols, and customer service best practices. Execute day-to-day forex operations including foreign currency sale/purchase, remittances, and prepaid card handling. Handle customer walk-ins and assist them with forex-related queries and transactions. Ensure accurate billing, voucher preparation, currency counting, and system entry for each transaction. Maintain and verify customer KYC documentation as per RBI/AML norms. Coordinate with the central compliance team to ensure regulatory and audit requirements are met. Support the branch in inventory management, including cash balancing, physical currency stock, and card issuance. Liaise with banks, FFMCs, and internal departments for transaction execution and reporting. Prepare and maintain daily MIS, transaction logs, and operational reports for audit and compliance purposes. Escalate customer concerns or irregularities to senior team members for prompt resolution.

🚀 𝐉𝐨𝐢𝐧 𝐋𝐏𝐔 𝐚𝐬 𝐚 𝐏𝐫𝐨𝐟𝐞𝐬𝐬𝐨𝐫/𝐀𝐬𝐬𝐨𝐜𝐢𝐚𝐭𝐞 𝐏𝐫𝐨𝐟𝐞𝐬𝐬𝐨𝐫/𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 𝐏𝐫𝐨𝐟𝐞𝐬𝐬𝐨𝐫 𝐢𝐧 𝐂𝐨𝐦𝐩𝐮𝐭𝐞𝐫 𝐒𝐜𝐢𝐞𝐧𝐜𝐞 & 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐢𝐧𝐠! 🎓 Lovely Professional University ( #LPU ) is inviting applications from passionate individuals in Academia and Industry for teaching positions in 𝐂𝐨𝐦𝐩𝐮𝐭𝐞𝐫 𝐒𝐜𝐢𝐞𝐧𝐜𝐞 𝐚𝐧𝐝 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐢𝐧𝐠. Required Qualification: B.Tech (CSE) + M.Tech (CSE) with 60% marks and/or Ph.D Job Location: - Lovely Professional University, Phagwara (Punjab) Apply now to be part of an institution where innovation and excellence thrive! - https://forms.gle/3vWgf3H2RkDCZ6L17

Company Description Lovely Professional University (LPU) is a prestigious institution recognized nationally for its excellence in education, having won ASSOCHAM’s National Education Excellence Award and being ranked as the top Education Brand of India in Economic Times. LPU offers over 200 programs in more than 40 disciplines, accredited by various statutory bodies of the Government of India. With a strong focus on student aspirations and industry requirements, LPU provides unparalleled infrastructure, including advanced research facilities, accommodations and amenities, to support student growth. The university is known for its impressive placement record with students securing high-profile jobs in global companies like Google, Microsoft, Apple, and Amazon. Role Description This is a full-time, on-site role for an Associate Professor located in Phagwara. The Associate Professor will be responsible for delivering high-quality instruction, developing course materials, conducting research, mentoring students, and collaborating with colleagues on curriculum development. They will engage in academic service and participate in departmental and university activities to contribute to the institution's mission. Additionally, they will maintain up-to-date knowledge in their field and integrate this expertise into their teaching and research activities. Qualifications Proven teaching experience and ability to deliver engaging lectures and course materials Strong research skills and publication record in relevant academic journals Excellent mentorship and student engagement abilities Effective communication and collaboration skills Ability to contribute to curriculum development and academic service Doctoral degree in the relevant field from a reputable institution Experience in obtaining research grants and funding is a plus Commitment to fostering an inclusive and diverse academic environment

Position - Business Manager Channel - Agency Channel ( Insurance ) Qualification - Graduation Must CTC - Upto 9.50 L Location- Ludhiana, Phagwara, Jalandhar, Sangrur, Muktsar Interested candidates can share their updated resume on mail ID pankaj.kumar18@tataaia.com or you can share your resume via WhatsApp @ 8837554762 Role & responsibilities - Recruit Business Associate and advisors - Coordinate for the regulatory trainings - Manage daily, weekly and monthly choreography - Conduct daily, weekly and monthly Business Associate meetings - Income and Goal setting exercise for the month - Joint field work along with business associates and advisors to source insurance policy - Drive business submission and issuances - Clearence of pending cases for documentation and medicals as a part of the issuance process - Train distribution on getting higher first time right % submission - Achieve monthly objectives and targets - Motivate advisors and business associates for various contest and sales enablers - Daily update about the status of business and applicability in contest - Maintain healthy relationship with all stakeholders like customers and distributors - Work on opportunity of cross sell and upsell - Focused effort to drive renewal premium collection

HDB Financial Services Ltd. Looking for #BranchCreditManager #Product - #LAP (Secured) and #BL / #PL (Unsecured) #Skills - Underwriting and PD is must #Experience -3-7 years in Credit underwriting & CAM #Education - any graduate #Locations .- #Rajpura #kaithal #Phagwara #Gohana Relevant candidates can share CVs at priyanka.gangasai@hdbfs.com with the subject line Branch Credit Manager _location.

Roles and Responsibilities Manage car loan sales from lead generation to disbursement, ensuring timely processing and customer satisfaction. Identify new business opportunities through networking, referrals, and market research to expand the customer base. Develop strong relationships with customers by providing exceptional service, resolving queries promptly, and addressing concerns effectively. Collaborate with internal teams (e.g., underwriting, operations) to ensure seamless execution of loan applications and documentation processes. Maintain accurate records of transactions, updates customers on application status, and adheres to compliance requirements.

We Are looking for Computer Operator . Who can Performs defined tasks per documented instructions/process . Male and Female Both Can Apply... Fresher and Experience both can apply... Basic computer Knowledge is compulsory... Hardworking ...

🚀 𝐉𝐨𝐢𝐧 𝐋𝐏𝐔 𝐚𝐬 𝐚 𝐏𝐫𝐨𝐟𝐞𝐬𝐬𝐨𝐫/𝐀𝐬𝐬𝐨𝐜𝐢𝐚𝐭𝐞 𝐏𝐫𝐨𝐟𝐞𝐬𝐬𝐨𝐫/𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 𝐏𝐫𝐨𝐟𝐞𝐬𝐬𝐨𝐫 𝐢𝐧 𝐂𝐨𝐦𝐩𝐮𝐭𝐞𝐫 𝐒𝐜𝐢𝐞𝐧𝐜𝐞 & 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐢𝐧𝐠! 🎓 Lovely Professional University ( #LPU ) is inviting applications from passionate individuals in Academia and Industry for teaching positions in 𝐂𝐨𝐦𝐩𝐮𝐭𝐞𝐫 𝐒𝐜𝐢𝐞𝐧𝐜𝐞 𝐚𝐧𝐝 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐢𝐧𝐠. Required Qualification: B.Tech (CSE) + M.Tech (CSE) with 60% marks and/or Ph.D Job Location: - Lovely Professional University, Phagwara (Punjab) Apply now to be part of an institution where innovation and excellence thrive! - https://forms.gle/3vWgf3H2RkDCZ6L17 Show more Show less