59 Jobs in Mussoorie, Uttarakhand

Job Title: Front Office Associate (Male/Female) Department: Front Office Reports To: Front Office Manager / Duty Manager Job Summary: As a Front Office Associate, you will be the first point of contact for guests. Your role is to provide a warm welcome, efficient check-in/check-out, accurate information, and overall guest satisfaction through professional service and courteous behavior. Key Responsibilities: Greet and welcome guests with a positive, helpful attitude. Handle guest check-in and check-out procedures smoothly and professionally. Manage reservations over phone, email, and walk-ins. Provide accurate information about the hotel, rooms, facilities, and nearby attractions. Address guest queries and resolve complaints promptly or escalate to supervisors. Maintain the front desk area neat and organized. Coordinate with housekeeping and other departments to fulfill guest requests. Handle billing, payment processing, and ensure all guest accounts are accurate. Maintain records, registration cards, and logbooks as per SOP. Ensure confidentiality of guest information and security procedures. Required Skills and Qualifications: Minimum qualification: Graduate (preferably in Hotel Management or related field). Freshers or candidates with 1–3 years of experience in front office/hospitality preferred. Good communication skills in English and Hindi (additional languages a plus). Pleasing personality and professional grooming standards. Proficient in MS Office and hotel PMS (e.g., Webline, IDS, etc.) Ability to work in shifts, weekends, and holidays. Strong interpersonal and problem-solving skills. High level of personal integrity, honesty, and customer service attitude. Preferred Attributes: Punctual, reliable, and able to work under pressure. Courteous and patient with guests from different cultures. Willing to learn and adapt to hotel SOP's and service standards. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Language: Hindi (Preferred) English (Preferred) Work Location: In person

Additional Information Job Number 25123566 Job Category Food and Beverage & Culinary Location JW Marriott Mussoorie Walnut Grove Resort & Spa, Village - Siya, Mussoorie, Uttarakhand, India, 248179 Schedule Full Time Located Remotely? N Position Type Management For Headquarters University Relations Use Only. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information Job Number 25123569 Job Category Rooms & Guest Services Operations Location JW Marriott Mussoorie Walnut Grove Resort & Spa, Village - Siya, Mussoorie, Uttarakhand, India, 248179 Schedule Full Time Located Remotely? N Position Type Management For Headquarters University Relations Use Only. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

We are seeking a motivated and results-driven Sales Executive to join our dynamic team. The Sales Executive will be responsible for generating leads, closing sales, and building long-term relationships with clients. This role requires strong communication skills, a passion for sales, and the ability to understand and promote our products/services effectively. Key Responsibilities: Meet or exceed sales targets on a monthly, quarterly, and annual basis. Conduct product/service presentations and demonstrations to prospective clients. Maintain a deep understanding of our products/services and communicate their benefits clearly. Negotiate and close deals with customers. Prepare and deliver sales reports to management. Maintain up-to-date knowledge of competitors and industry trends. Build and maintain strong, long-lasting customer relationships. Handle client inquiries, follow up on leads, and provide excellent customer service. Requirements: Bachelor’s degree in Business, Marketing, or a related field (preferred). Proven experience in sales or a related field. Excellent communication, negotiation, and interpersonal skills. Strong organizational and time management abilities. Self-motivated, goal-oriented, and able to work independently. Proficiency in Microsoft Office. Job Types: Full-time, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Ability to commute/relocate: Mussoorie, Uttarakhand: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person

Additional Information Job Number 25121587 Job Category Food and Beverage & Culinary Location JW Marriott Mussoorie Walnut Grove Resort & Spa, Village - Siya, Mussoorie, Uttarakhand, India, 248179 Schedule Full Time Located Remotely? N Position Type Management JOB SUMMARY Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. Assists Executive Chef with all kitchen operations and preparation. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. Assists in determining how food should be presented and creates decorative food displays. Maintains purchasing, receiving and food storage standards. Ensures compliance with food handling and sanitation standards. Performs all duties of kitchen managers and employees as necessary. Recognizes superior quality products, presentations and flavor. Ensures compliance with all applicable laws and regulations. Follows proper handling and right temperature of all food products. Operates and maintains all department equipment and reports malfunctions. Checks the quality of raw and cooked food products to ensure that standards are met. Leading Kitchen Operations Supervises and coordinates activities of cooks and workers engaged in food preparation. Leads shifts while personally preparing food items and executing requests based on required specifications. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Maintains the productivity level of employees. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures property policies are administered fairly and consistently. Communicates performance expectations in accordance with job descriptions for each position. Recognizes success performance and produces desired results. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Interacts with guests to obtain feedback on product quality and service levels. Handles guest problems and complaints. Maintaining Culinary Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. Trains employees in safety procedures. Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Participates in the employee performance appraisal process, providing feedback as needed. Brings issues to the attention of the department manager and Human Resources as necessary. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information Job Number 25121587 Job Category Food and Beverage & Culinary Location JW Marriott Mussoorie Walnut Grove Resort & Spa, Village - Siya, Mussoorie, Uttarakhand, India, 248179 Schedule Full Time Located Remotely? N Position Type Management JOB SUMMARY Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. Assists Executive Chef with all kitchen operations and preparation. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. Assists in determining how food should be presented and creates decorative food displays. Maintains purchasing, receiving and food storage standards. Ensures compliance with food handling and sanitation standards. Performs all duties of kitchen managers and employees as necessary. Recognizes superior quality products, presentations and flavor. Ensures compliance with all applicable laws and regulations. Follows proper handling and right temperature of all food products. Operates and maintains all department equipment and reports malfunctions. Checks the quality of raw and cooked food products to ensure that standards are met. Leading Kitchen Operations Supervises and coordinates activities of cooks and workers engaged in food preparation. Leads shifts while personally preparing food items and executing requests based on required specifications. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Maintains the productivity level of employees. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures property policies are administered fairly and consistently. Communicates performance expectations in accordance with job descriptions for each position. Recognizes success performance and produces desired results. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Interacts with guests to obtain feedback on product quality and service levels. Handles guest problems and complaints. Maintaining Culinary Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. Trains employees in safety procedures. Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Participates in the employee performance appraisal process, providing feedback as needed. Brings issues to the attention of the department manager and Human Resources as necessary. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information Job Number 25121213 Job Category Loss Prevention & Security Location JW Marriott Mussoorie Walnut Grove Resort & Spa, Village - Siya, Mussoorie, Uttarakhand, India, 248179 Schedule Full Time Located Remotely? N Position Type Management JOB SUMMARY Manages the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the security/loss prevention or related professional area. OR 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area. CORE WORK ACTIVITIES Managing Security/Loss Prevention Operations Assists the Director of Engineering in administering fire prevention programs and emergency preparedness. Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process. Develops detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times. Comply with applicable laws and safety regulations. Follow proper key control guidelines in loss prevention and in the property. Develop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional. Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system. Follow Duty of Care process for the protection of guests and employees. Follows up on all unusual activities in and around the property that would impair the well being of guests and employees. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Implements action plans to monitor and control risk. Monitors all unusual activities in and around the property that would impair the well being of guests and employees. Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities. Oversees and guides the efforts of the Accident Prevention Committee. Oversees first aid program for guests and employees. Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime. Encourages and builds mutual trust, respect, and cooperation among team members. Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. Serves as a role model to demonstrate appropriate behaviors. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Ensuring Exceptional Customer Service Meet quality standards and customer expectations on a daily basis. Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service. Provides services that are above and beyond for customer satisfaction and retention. Additional Responsibilities Analyzes information and evaluating results to choose the best solution and solve problems. Develops liaison with local law enforcement and emergency services. Informs and/or updates the executives and peers on relevant information in a timely manner. Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

We are seeking a dedicated individual to teach biology, physics and chemistry to classes six to eight, science to classes four and five and possibly some computer classes for classes six to eight. Job Type: Full-time Pay: From ₹12,000.00 per month Benefits: Paid sick time Paid time off Ability to commute/relocate: Mussoorie, Uttarakhand: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Our school is located in Sainji Village, 2 km past Kempty Falls, or 40 minutes from Mussoorie. Will you be able to relocate to Kempty? Education: Bachelor's (Required) Experience: Teaching: 1 year (Preferred) total work: 1 year (Preferred) Language: English (Required) License/Certification: B.Ed, B.Sc (Required) Location: Mussoorie, Uttarakhand (Preferred) Work Location: In person Application Deadline: 15/03/2025 Expected Start Date: 01/08/2025

Additional Information Job Number 25117427 Job Category Human Resources Location JW Marriott Mussoorie Walnut Grove Resort & Spa, Village - Siya, Mussoorie, Uttarakhand, India, 248179 Schedule Full Time Located Remotely? N Position Type Management JOB SUMMARY Assists the Director of Human Resources in executing strategies that serve to attract, retain, and develop diverse premiere talent. Position directs and works with human resource employees to carry out the daily activities of the Human Resource Department, including recruitment, total compensation, employee relations, and training and development. Executes against objectives outlined in the Human Resources Business Plan and delivers services that meet or exceed the needs of employees and enable business success. Ensures compliance with applicable regulations and Standard Operating Procedures. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area. OR 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area. CORE WORK ACTIVITIES Managing the Staffing and Recruiting Process Ensures open positions are advertised in appropriate venues to attract a diverse candidate pool. Ensures the open position listing is in a visible location for both internal and external candidates. Works with Employment Administrator to establish and maintain contact with external recruitment sources (e.g., state job service, local colleges, recruiting agencies, and community based organizations). Networks with local organization and peers to source candidates for current or future openings (e.g., Hotel Association). Facilitates interdepartmental transfers and promotions and transfers or promotions to other properties within this property brand. Oversees the selection and offer processes for hourly employees to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection are documented, applicants receive status notifications). Partners with department managers and recruiting professionals to recruit management positions, make hiring decisions and negotiate job offers in accordance with SOPs. Managing Legal and Compliance Practices Ensures compliance with key policies (e.g., Sexual Harassment, Non-Harassment, Non-Discrimination, No Solicitation). Ensures interviews are conducted according to recommended guidelines, consistent screening criteria is used, and only job-related questions are asked. Ensures wages are paid in accordance with Standard Operating Procedures and federal and state laws (e.g., employee pay for meeting attendance, wages limited to maximum rate of pay, entry level rates paid to new hires, overtime provisions in place, separation pay). Ensures drug screening and background checks are completed in accordance with brand's Standard Operating Procedures. Managing Benefits Education and Administration Manages Workers Compensation claims to ensure appropriate employee care and costs management. Educates employees on benefits package. Educates HR team on the various types of benefits available and eligibility requirements. Provides an overview of employee benefits to the management team enabling them to educate their employees and answer routine questions. Ensures that department has the available resources on hand to administer employee benefits. Managing and Conducting Staff Development Activities Ensures hourly performance appraisal processes are in place. Assists in identifying key drivers of employee satisfaction and supports managers in addressing issues with written plans and actions. Coaches managers on progressive discipline process. Ensures development plans are in place (e.g., goals documented, progress towards goal achievement is measured). Managing Employee Relations and Human Resources Communication Utilizes an “open door” policy to address employee problems or concerns in a timely manner. Ensures effective employee communication channels are established and active in. Analyzes accident trends and reports these trends to the management team. Monitors work environment for signs of union organization. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information Job Number 25117268 Job Category Sales & Marketing Location JW Marriott Mussoorie Walnut Grove Resort & Spa, Village - Siya, Mussoorie, Uttarakhand, India, 248179 Schedule Full Time Located Remotely? N Position Type Management JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company’s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information Job Number 25117436 Job Category Reservations Location JW Marriott Mussoorie Walnut Grove Resort & Spa, Village - Siya, Mussoorie, Uttarakhand, India, 248179 Schedule Full Time Located Remotely? N Position Type Management No Standard Job Description Available. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information Job Number 25116264 Job Category Food and Beverage & Culinary Location JW Marriott Mussoorie Walnut Grove Resort & Spa, Village - Siya, Mussoorie, Uttarakhand, India, 248179 Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information Job Number 25116264 Job Category Food and Beverage & Culinary Location JW Marriott Mussoorie Walnut Grove Resort & Spa, Village - Siya, Mussoorie, Uttarakhand, India, 248179 Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

St. George’s College, MussoorieTender for Catering Services St. George’s College, a premier all-boys residential school in Mussoorie, invites proposals from experienced and reputed catering service providers for the provision of daily meals and refreshments for students and staff. Scope of Work: Provision of breakfast, lunch, morning snacks for staff, evening snacks and dinner on all working days Ensuring high standards of hygiene, taste and nutrition Ability to cater to a diverse dietary requirement (vegetarian, non-vegetarian) Occasional special menus for school events or celebrations Minimum Requirements: Minimum 5 years of experience in institutional or large-scale catering (boarding schools, colleges or corporate setups preferred) FSSAI Certification and compliance with local food safety standards Well-trained kitchen and serving staff Ability to manage catering for approx. 700 students and 100 staff daily Capacity to manage on-site cooking and service within school premises Proposal Should Include: Company profile and experience Sample menu cycles (weekly/monthly) Pricing per student per day (breakdown for meals) Hygiene practices followed Reference letters from existing/past clients (preferably educational institutions) Submission Deadline: Please submit your proposal via email to principal@sgconline.ac.in or physically at the school office by 16 August, 2025 . Job Type: Full-time Schedule: Day shift Evening shift Morning shift Night shift Weekend availability Ability to commute/relocate: Mussoorie, Uttarakhand: Reliably commute or planning to relocate before starting work (Preferred) Experience: Catering: 5 years (Required) License/Certification: FSSAI Certification (Preferred) Work Location: In person

Location : Mussoorie, Uttarakhand Job Type : Full-Time, On-Site (Residential School) About the Institution St. George’s College, Mussoorie is a 172-year-old premier all-boys residential school affiliated with the Council for the Indian School Certificate Examinations (ICSE). We are currently inviting applications for the post of French Teacher to join our dedicated academic faculty. Responsibilities Teach French to students of Classes 6 to 10, incorporating grammar, vocabulary, speaking, and cultural elements Create and deliver interactive and age-appropriate lesson plans Utilize innovative teaching methods and digital tools to engage learners Prepare students for internal exams and language proficiency assessments Promote an appreciation for French and Francophone culture Participate in interdisciplinary teaching and collaborative projects Contribute to school life through co-curricular activities and pastoral care Provide academic and emotional support in a boarding school setting Qualifications Bachelor’s or Master’s degree in French or related field from a recognized university DELF B2 or DALF C1 certification preferred B.Ed. qualification preferred Experience teaching French, preferably in middle or secondary school Familiarity with ICSE curriculum is a plus Strong communication and classroom management skills Ability to work collaboratively in a team-oriented environment Willingness to participate in residential school responsibilities outside class hours How to Apply Please send your resume and a brief cover letter to: [email protected] Application Deadline : 21 July 2025 Job Type: Full-time Benefits: Food provided Health insurance Provident Fund Schedule: Morning shift Supplemental Pay: Performance bonus Ability to commute/relocate: Mussoorie, Uttarakhand: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Teaching: 3 years (Preferred) Work Location: In person

Location : Mussoorie, Uttarakhand Job Type : Full-Time, On-Site (Residential School) About the Institution St. George’s College, Mussoorie is a 172-year-old premier all-boys residential school affiliated with the Council for the Indian School Certificate Examinations (ICSE). We are currently inviting applications for the post of French Teacher to join our dedicated academic faculty. Responsibilities Teach French to students of Classes 6 to 10, incorporating grammar, vocabulary, speaking, and cultural elements Create and deliver interactive and age-appropriate lesson plans Utilize innovative teaching methods and digital tools to engage learners Prepare students for internal exams and language proficiency assessments Promote an appreciation for French and Francophone culture Participate in interdisciplinary teaching and collaborative projects Contribute to school life through co-curricular activities and pastoral care Provide academic and emotional support in a boarding school setting Qualifications Bachelor’s or Master’s degree in French or related field from a recognized university DELF B2 or DALF C1 certification preferred B.Ed. qualification preferred Experience teaching French, preferably in middle or secondary school Familiarity with ICSE curriculum is a plus Strong communication and classroom management skills Ability to work collaboratively in a team-oriented environment Willingness to participate in residential school responsibilities outside class hours How to Apply Please send your resume and a brief cover letter to: principal@sgconline.ac.in Application Deadline : 21 July 2025 Job Type: Full-time Benefits: Food provided Health insurance Provident Fund Schedule: Morning shift Supplemental Pay: Performance bonus Ability to commute/relocate: Mussoorie, Uttarakhand: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Teaching: 3 years (Preferred) Work Location: In person

Job Type: Full-Time Location: On-Site, Mussoorie (Residential School) About Us: St. George’s College, Mussoorie, is a 172-year-old all-boys boarding school affiliated with the ICSE Council, committed to providing high-quality education in a residential setting. Responsibilities Teach Computer Science to students from Classes 4 to 8 Integrate basic mathematical concepts into the curriculum Create lesson plans and prepare age-appropriate teaching material Assess student progress and provide feedback Participate in co-curricular and school activities Support residential life, including occasional duties after school hours Qualifications Bachelor’s degree in Computer Science, Education, or related field Strong foundation in computing and mathematics B.Ed. preferred Prior teaching experience Good communication and classroom management skills Ability to collaborate in a residential school environment How to Apply Please send your resume and a brief cover letter to: [email protected] Application Deadline : 21 July 2025 Job Type: Full-time Benefits: Food provided Health insurance Provident Fund Schedule: Morning shift Supplemental Pay: Performance bonus Ability to commute/relocate: Mussoorie, Uttarakhand: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Computer Teaching: 3 years (Preferred) Language: English (Required) Work Location: In person

Job Type: Full-Time Location: On-Site, Mussoorie (Residential School) About Us: St. George’s College, Mussoorie, is a 172-year-old all-boys boarding school affiliated with the ICSE Council, committed to providing high-quality education in a residential setting. Responsibilities Teach Computer Science to students from Classes 4 to 8 Integrate basic mathematical concepts into the curriculum Create lesson plans and prepare age-appropriate teaching material Assess student progress and provide feedback Participate in co-curricular and school activities Support residential life, including occasional duties after school hours Qualifications Bachelor’s degree in Computer Science, Education, or related field Strong foundation in computing and mathematics B.Ed. preferred Prior teaching experience Good communication and classroom management skills Ability to collaborate in a residential school environment How to Apply Please send your resume and a brief cover letter to: principal@sgconline.ac.in Application Deadline : 21 July 2025 Job Type: Full-time Benefits: Food provided Health insurance Provident Fund Schedule: Morning shift Supplemental Pay: Performance bonus Ability to commute/relocate: Mussoorie, Uttarakhand: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Computer Teaching: 3 years (Preferred) Language: English (Required) Work Location: In person

We are looking for a professional Housekeeper able of attending to our facilities with integrity and attention to detail. The goal is to create a clean and orderly environment for our guests that will become a critical factor in maintaining and strengthening our reputation. Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Food provided Schedule: Day shift Rotational shift Experience: Housekeeping: 1 year (Preferred) total work: 1 year (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person

· Developing STEM curricula. · Planning and implementing STEM lessons. · Developing STEM learning activities and hands-on material for classes. · Attending to individual student needs. · Communicating regularly with parents. · Providing extra support to students who need it. · Monitoring student growth to identify strengths and areas for improvement. Job Types: Full-time, Permanent, Fresher, Volunteer Pay: ₹15,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Fixed shift Morning shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Ability to commute/relocate: Mussoorie, Uttarakhand: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: total work: 1 year (Required) Language: English (Required) Willingness to travel: 25% (Required) Work Location: In person Application Deadline: 20/03/2025

Additional Information Job Number 25107957 Job Category Procurement, Purchasing, and Quality Assurance Location JW Marriott Mussoorie Walnut Grove Resort & Spa, Village - Siya, Mussoorie, Uttarakhand, India, 248179 Schedule Full Time Located Remotely? N Position Type Management JOB SUMMARY Implements quality assurance processes and verifies training and development activities are strategically linked to the company’s mission, vision, brand standards, and targets customer needs. Verifies employee satisfaction and focuses on continuous improvement at the property level. This position champions the Quality function and builds support for change. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. Essential Experience Experience and/or knowledge of hotel business. Ability to understand quality management practices and teaches to others. Ability to understand data collection methods. Knowledge of budget preparation and the control of costs. Working knowledge of statistical measurement tools. Effective presentation skills. Detail orientation and analytical Desirable Experience Operations background – depending on hotel facilities, a rooms or f&b background may be preferred Previous training in guest relations. Previous experience using database, word processing, spreadsheet, graphic and statistical computer applications. Experience/trained in Six Sigma or TQM CORE WORK ACTIVITIES Managing Quality Assurance Goals Attends daily executive committee meetings to give real time updates on hotel performance, address guest incidences and attends monthly department meetings to enhance quality training. Presents and shares weekly analysis on defect trends, guest feedback and provides recommendations on focus areas. Coordinates a weekly quality meeting focusing on guestVoice, top incidents, and business standard audits. Records, tracks, and communicates the progress of quality related activities in the hotel to executive committee members, managers, associates, and the corporate office. Facilitates problem solving meetings to verify the systematic process is adhered to and quality tools are used, with the intent to achieve resolution. Facilitates process improvement teams, verifying use of the systematic processes, and improvement is achievable and measurable. Immerses in operations to better understand issues/defects faced on the ground. Drives several initiatives for business standard audits and guestvoice. Conducts monthly audit to verify compliance with company and brand standards. Makes and executes the necessary decisions to keep property moving forward toward achievement of goals. Directs property quality efforts to address critical customer requirements. Completes other reasonable duties as requested by leadership. Executing Quality Training Programs Partners with Learning & Development (L&D) to train executive committee members and managers on problem solving, process improvement, and strategic planning techniques. Develops specific training designed to improve service performance. Drives brand values and philosophy in all training and development activities. Partners with L&D team to verify transfer of learning in the hotel/classroom takes place. Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. Partners with HR on hotel recognition program for associates to recognize associates for involvement in the quality process. Managing Quality Tools Verifies that management practices at all levels are aligned with quality tools. Verifies the tools for continuous improvements are in place and being utilized. Uses data collection methods to identify, compile, display, track, and analyze defect trends. Managing the Guest Experience Reviews guest feedback with leadership team and verifies appropriate corrective action is taken. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction. Supports operational leaders in the response and handling of guest feedback, problems, and complaints on various platforms (social media, TripAdvisor, etc.). At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information Job Number 25105888 Job Category Rooms & Guest Services Operations Location JW Marriott Mussoorie Walnut Grove Resort & Spa, Village - Siya, Mussoorie, Uttarakhand, India, 248179 Schedule Full Time Located Remotely? N Position Type Management For Headquarters University Relations Use Only. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information Job Number 25105887 Job Category Food and Beverage & Culinary Location JW Marriott Mussoorie Walnut Grove Resort & Spa, Village - Siya, Mussoorie, Uttarakhand, India, 248179 Schedule Full Time Located Remotely? N Position Type Management For Headquarters University Relations Use Only. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information Job Number 25105889 Job Category Sales & Marketing Location JW Marriott Mussoorie Walnut Grove Resort & Spa, Village - Siya, Mussoorie, Uttarakhand, India, 248179 Schedule Full Time Located Remotely? N Position Type Management For Headquarters University Relations Use Only. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information Job Number 25105887 Job Category Food and Beverage & Culinary Location JW Marriott Mussoorie Walnut Grove Resort & Spa, Village - Siya, Mussoorie, Uttarakhand, India, 248179 Schedule Full Time Located Remotely? N Position Type Management For Headquarters University Relations Use Only. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.