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1.0 years
1 - 2 Lacs
kudlu gate hosur road
On-site
Manage Fee Collections: Oversee and follow up on student fee payments, working closely with both students and the accounts team to ensure prompt collection and proper documentation. Handle Team Concerns: Address daily team queries, support team morale, and communicate any issues or escalations to management for a smooth workflow. Coordinate with the Digital Marketing Team: Collaborate with digital marketing staff to assist in campaigns, communications for fee reminders, and other student engagement activities. Daily Updates to Manager: Maintain accurate records and provide daily reports/updates to the manager regarding fee status, team issues, and student communications. Administrative Support: Answer calls, respond to inquiries, schedule meetings, and organize files as needed. Record Keeping & Reporting: Use Excel and digital tools to update and maintain payment and communication logs for management reviews Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Leave encashment Paid sick time Ability to commute/relocate: Kudlu Gate Hosur Road, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Administration: 1 year (Preferred) Language: English (Preferred) Kannada (Preferred) Hindi (Preferred) Work Location: In person
Posted 1 week ago
0 years
1 - 2 Lacs
kudlu gate hosur road
On-site
Work Mode: Work from Office Shift: Day Shift (Sunday Off) Salary: ₹16,000 – ₹18,000 CTC Experience: Freshers and Experienced Candidates Welcome Gender: Male and Female candidates both eligible Process: Voice Process (Outbound Calling) Job Type: Full-time Pay: ₹16,000.00 - ₹17,000.00 per month
Posted 1 week ago
2.0 - 5.0 years
2 - 5 Lacs
Kudlu Gate Hosur Road
On-site
Key Responsibilities: Own and manage Level 2/3 customer escalations received via email, social media, or call center Analyze root causes and coordinate with cross-functional teams (Tech, Ops, Product, Finance) for swift resolution Maintain TAT and quality SLAs for escalated tickets Provide clear, empathetic, and professional communication to customers throughout the resolution process Identify recurring issues and work with internal teams to propose process or product improvements Log, track, and report escalation trends and performance metrics to stakeholders Support training and mentoring of junior support agents on handling sensitive cases Work closely with QA and Training teams to align on customer experience standards Handle VIP, regulatory, and legal escalations with confidentiality and maturity Key Requirements: Graduate in any discipline; preferred: specialization in business, communication, or related f ields 2–5 years of experience in customer support with at least 1–2 years handling escalations or complaints Strong verbal and written communication skills in English (regional language proficiency is a plus) Ability to handle irate customers with calm and professionalism Exposure to tools like Zendesk, Freshdesk, Salesforce, or any CRM Analytical mindset with strong problem-solving skills Willingness to work in a fast-paced, customer-first environment Flexibility to work in rotational shifts (if applicable) Job Types: Full-time, Permanent Pay: ₹250,000.00 - ₹500,000.00 per year Benefits: Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Application Deadline: 07/08/2025
Posted 1 month ago
1.0 years
3 - 4 Lacs
Kudlu Gate Hosur Road
On-site
Job Title: Video Editor Location: Bangalore (On-site) Employment Type: Full-time About Us CliniLaunch Research Institute stands as an IAO, LSSSDC, and NSDC accredited and certified institution specializing in healthcare upskilling and comprehensive placement assistance. Headquartered in Bangalore. CliniLaunch has rapidly become a one-stop-solution for aspiring healthcare professionals. Website: https://clinilaunchresearch.in/ Role Overview The Video Editor will be responsible for transforming raw footage into professional, engaging video content for a variety of platforms, including social media, YouTube, and websites. The ideal candidate should have a strong understanding of editing techniques, visual composition, and current content trends. Key Responsibilities Edit and assemble raw footage into polished video content for digital platforms. Add visual effects, transitions, motion graphics, animations, and text overlays as needed. Perform color correction, audio syncing, and basic audio mixing. Incorporate voiceovers, subtitles, and background music where applicable. Collaborate with creative and marketing teams to align content with project goals and timelines. Manage and organize media assets while maintaining efficient version control. Stay up to date with trends, formats, and best practices in video production and editing. Education& Experience Degree/Diploma in Film Studies, Media, Communications, or relevant field (preferred but not mandatory). Minimum 1 year of professional experience as a Video Editor. Proficiency in editing software such as Adobe Premiere Pro, After Effects, Final Cut Pro, DaVinci Resolve , or similar tools. Strong knowledge of video formats, codecs, and export settings. Basic understanding of audio editing and color grading techniques. Excellent storytelling skills with a good sense of pacing and visual rhythm. Ability to work independently as well as collaboratively in a fast-paced environment. Preferred Skills (Nice to Have) Basic knowledge of 2D/3D animation and motion graphics. Familiarity with Adobe Photoshop, Illustrator, or similar design tools. Experience in optimizing content for platforms like YouTube, Instagram Reels, and short-form video formats. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus
Posted 1 month ago
1.0 years
2 - 3 Lacs
Kudlu Gate Hosur Road
On-site
About the Role Are you a motivated and confident female professional with experience in academic counseling or education sales? We’re looking for a passionate Academic Sales Counselor with at least 1 year of relevant experience to join our team. You’ll guide students through admissions, explain UG & PG program options, and support them from inquiry to enrollment. Key Responsibilities Speak with students and parents over phone, WhatsApp, and in person. Share detailed information about our courses, admissions, and career outcomes. Follow up consistently to convert leads into admissions. Maintain accurate records of inquiries, applications, and enrollments. Collaborate with the marketing team on campaigns and outreach efforts. Requirements Female candidates only Minimum 1 year of experience in academic counseling, education sales, or admissions Graduate or postgraduate degree (any stream) Strong communication in English, Kannada, and/or Hindi (other South Indian languages are a plus) Proficient with MS Office, email, and CRM tools What We Offer Fixed monthly salary + incentives based on performance Mobile reimbursement Training and growth opportunities Supportive and friendly work environment Job Type: Full-time Pay: ₹20,141.27 - ₹30,031.29 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Kudlu Gate Hosur Road, Karnataka: Reliably commute or planning to relocate before starting work (Required) Experience: Academic Sales Counselor : 1 year (Preferred) Language: English (Preferred) Kannada (Preferred) Work Location: In person Application Deadline: 25/07/2025 Expected Start Date: 05/08/2025
Posted 1 month ago
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