4 Jobs in Dhakuria, Kolkata, West Bengal

Job description Position Overview: As a Female Telecaller in our IT department, you will be responsible for reaching out to potential clients, providing information about our technology products and services, generating leads, and assisting with customer queries. You will play a key role in promoting our IT solutions, nurturing client relationships, and supporting the sales team in closing deals. Key Responsibilities: Outbound Calling: Make calls to potential customers to promote and explain our IT products and services, including software solutions, cloud computing, cybersecurity, IT consulting, etc. Lead Generation: Identify and qualify leads through telecalling efforts. Capture leads, schedule meetings, and provide follow-up information to the sales team. Customer Inquiry Handling: Answer incoming calls, listen to customer inquiries, and provide detailed information about our IT services and solutions. Product Promotion: Actively promote our IT solutions, highlighting the benefits and features to engage potential customers and generate interest. Client Support: Provide assistance to existing clients by addressing their concerns, offering technical assistance, and guiding them through any queries related to our products. Data Entry & CRM Management: Maintain accurate records of customer interactions, update the CRM system with details about leads, sales activities, and client feedback. Follow-up Calls: Conduct follow-up calls to ensure customer satisfaction, answer any remaining questions, and move leads through the sales pipeline. Sales Assistance: Work closely with the sales team to schedule appointments and provide them with necessary information to close sales effectively. Feedback Collection: Gather feedback from customers on their experience with our products and services, providing insights to improve offerings. Meeting Targets: Strive to meet and exceed daily, weekly, and monthly sales and lead-generation targets. Nice to Have: Knowledge of Social media handling (Metasuite, Meta business manager) Basic knowledge of GMB and SEO Education: Bachelor's (Preferred) Job Types: Full-time, Permanent, Fresher Pay: ₹8,000.00 - ₹10,000.00 per month Schedule: Day shift Weekend availability Language: Hindi (Required) English (Required) Work Location: In person

Designation: Executive Qualification: Graduate or Above Department: Human Resources Work Experience: 2 Years+ Total Opening: 1 Location: Dhakuria, Kolkata Job Description POSITION GUIDELINES DOCUMENT - JOB DESCRIPTION/ RESPONSIBILITIES DEPARTMENT- HUMAN RESOURCES POSITION- EXECUITVE REPORTING TO- MANAGER/GENERAL MANAGER QUALIFICATION- GRADUATION/POST GRADUATON IN HUMAN RESOURCES EXPERIENCE - 2 YEARS & MORE DRESS CODE- SPECIFIED DRESS CODE WITH ED. CARD DUTY HOURS- AS PER ER SCHEDULED REQUIREMENTS JOB DESCRIPTION Key areas of responsibility: 1. To coordinate overall onboard & employee orientation program a. Induction Process Welcome call Induction Coordinaton Induction Presentation- General Quality Infection Prevention- Waste Movement Basic Life Support Fire Safety Induction Feedback Form Induction Assesment B. To check & take self attested documents for personnel file Certificate if class X & XII MBBS/BHMS Completion Cenificate State Registration Certificate Relieving letter from present employer 3 passport size photographs Copy of Voter ID card, PAN cand and Address proof. ESI & PF form C. Joining Formalities Workstation Arrangement, Telephone Mobile, Email id as & when required. welcome letter welcome note on notice board Offer letter Appointment Letter after receiving all documents & medictaim policy Filing with help of Office Bay Pre Employment medical Test Software entry with the employee ID card preparation 26th of Every month Mediciam msurance Policy D. To ensure job description of employee in their personnel file. To conduct & ensure proper recruitment process is followed To maintain appropriate departmental documentation To treat all communication about patients, staff, and other organizational business confidentally To be involved in quality Assurance/Quality control activities To perform all the jobs as may be assigned due to e to exigencies of work Participation in Continuous Quality Improvement

Key Requirements: - Proficiency in Autocad. - Strong communication and teamwork skills. Experience: Interior design: 2 year experience of AutoCAD 2D Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹14,000.00 per month Benefits: Paid sick time Schedule: Day shift Fixed shift Supplemental Pay: Yearly bonus Education: Higher Secondary(12th Pass) (Preferred) Experience: total work: 2 years (Preferred) Drafting: 2 years (Preferred) Location: Dhakuria, Kolkata, West Bengal (Preferred) Work Location: In person

Hiring going on for Recruitment Executives! Candidates with Good english Communication can apply! BPO experience is must , atleast 2 years. Must be comfortable with bulk hiring / mass hiring. Interested profiles may call 9163875777 hr department. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹12,000.00 per month Education: Bachelor's (Required) Experience: Domestic voice process: 1 year (Required) Location: Dhakuria, Kolkata, West Bengal (Required) Work Location: In person