Job description Position Overview: As a Female Telecaller in our IT department, you will be responsible for reaching out to potential clients, providing information about our technology products and services, generating leads, and assisting with customer queries. You will play a key role in promoting our IT solutions, nurturing client relationships, and supporting the sales team in closing deals. Key Responsibilities: Outbound Calling: Make calls to potential customers to promote and explain our IT products and services, including software solutions, cloud computing, cybersecurity, IT consulting, etc. Lead Generation: Identify and qualify leads through telecalling efforts. Capture leads, schedule meetings, and provide follow-up information to the sales team. Customer Inquiry Handling: Answer incoming calls, listen to customer inquiries, and provide detailed information about our IT services and solutions. Product Promotion: Actively promote our IT solutions, highlighting the benefits and features to engage potential customers and generate interest. Client Support: Provide assistance to existing clients by addressing their concerns, offering technical assistance, and guiding them through any queries related to our products. Data Entry & CRM Management: Maintain accurate records of customer interactions, update the CRM system with details about leads, sales activities, and client feedback. Follow-up Calls: Conduct follow-up calls to ensure customer satisfaction, answer any remaining questions, and move leads through the sales pipeline. Sales Assistance: Work closely with the sales team to schedule appointments and provide them with necessary information to close sales effectively. Feedback Collection: Gather feedback from customers on their experience with our products and services, providing insights to improve offerings. Meeting Targets: Strive to meet and exceed daily, weekly, and monthly sales and lead-generation targets. Nice to Have: Knowledge of Social media handling (Metasuite, Meta business manager) Basic knowledge of GMB and SEO Education: Bachelor's (Preferred) Job Types: Full-time, Permanent, Fresher Pay: ₹8,000.00 - ₹10,000.00 per month Schedule: Day shift Weekend availability Language: Hindi (Required) English (Required) Work Location: In person

Job description Position Overview: As a Female Telecaller in our IT department, you will be responsible for reaching out to potential clients, providing information about our technology products and services, generating leads, and assisting with customer queries. You will play a key role in promoting our IT solutions, nurturing client relationships, and supporting the sales team in closing deals. Key Responsibilities: Outbound Calling: Make calls to potential customers to promote and explain our IT products and services, including software solutions, cloud computing, cybersecurity, IT consulting, etc. Lead Generation: Identify and qualify leads through telecalling efforts. Capture leads, schedule meetings, and provide follow-up information to the sales team. Customer Inquiry Handling: Answer incoming calls, listen to customer inquiries, and provide detailed information about our IT services and solutions. Product Promotion: Actively promote our IT solutions, highlighting the benefits and features to engage potential customers and generate interest. Client Support: Provide assistance to existing clients by addressing their concerns, offering technical assistance, and guiding them through any queries related to our products. Data Entry & CRM Management: Maintain accurate records of customer interactions, update the CRM system with details about leads, sales activities, and client feedback. Follow-up Calls: Conduct follow-up calls to ensure customer satisfaction, answer any remaining questions, and move leads through the sales pipeline. Sales Assistance: Work closely with the sales team to schedule appointments and provide them with necessary information to close sales effectively. Feedback Collection: Gather feedback from customers on their experience with our products and services, providing insights to improve offerings. Meeting Targets: Strive to meet and exceed daily, weekly, and monthly sales and lead-generation targets. Nice to Have: Knowledge of Social media handling (Metasuite, Meta business manager) Basic knowledge of GMB and SEO Education: Bachelor's (Preferred) Job Types: Full-time, Permanent, Fresher Pay: ₹8,000.00 - ₹10,000.00 per month Schedule: Day shift Weekend availability Language: Hindi (Required) English (Required) Work Location: In person

We are seeking a highly skilled and motivated Node.js Developer to join our development team. You will be responsible for designing and developing server-side logic, defining and maintaining the central database, and ensuring high performance and responsiveness to requests from the front-end. If you have a passion for creating scalable backend solutions and enjoy working in a collaborative environment, we’d love to hear from you. Key Responsibilities: Develop and maintain scalable and high-performance server-side applications using Node.js. Collaborate with front-end developers to integrate user-facing elements with server-side logic. Design and implement RESTful APIs and third-party service integrations. Optimize applications for speed, scalability, and performance. Troubleshoot and debug applications and perform regular code reviews. Ensure security and data protection best practices. Write and maintain clear, concise, and comprehensive technical documentation. Participate in Agile / Scrum development process including sprint planning, stand-ups, and retrospectives. Required Skills & Qualifications: Proven experience as a Node.js Developer ( 0 to 12 months experience ). Strong proficiency with JavaScript and knowledge of ES6+ features. Hands-on experience with Node.js frameworks such as Express.js, NestJS, or similar. Experience in developing RESTful APIs and working with JSON and AJAX. Familiarity with database technologies such as MongoDB, MySQL, or PostgreSQL. Understanding of code versioning tools such as Git. Experience with cloud services like AWS, Azure, or GCP is a plus. Familiarity with modern CI/CD practices and tools. Knowledge of containerization tools like Docker is an advantage. Strong problem-solving skills and attention to detail. Nice to Have: Experience with GraphQL, WebSockets, or Microservices architecture. Familiarity with frontend technologies like React, Vue.js, or Angular. Experience with testing frameworks like Jest, Mocha, or Chai. Knowledge of DevOps tools and monitoring systems. Educational Requirements: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field — or equivalent practical experience. Why Join Us? Competitive salary and benefits. Opportunity to work on challenging and cutting-edge projects. Flexible working hours and remote-friendly culture. Collaborative and inclusive team environment. Continuous learning and development opportunities. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Schedule: Day shift Weekend availability Work Location: In person