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2.0 - 4.0 years
4 - 6 Lacs
Bishalgarh
Work from Office
About Branch Banking The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Skills Customer Service Skills - Excellent communication and interpersonal skills to interact effectively with customers Regulatory Knowledge - Familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), and other compliance requirements Sales and negotiation - Ability to sell financial products and services Attention to detail - High level of accuracy in handling cash transactions and financial documents Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.
Posted 17 hours ago
2.0 - 4.0 years
4 - 5 Lacs
Bishalgarh
Work from Office
Branch Gold Loan Officer INTERNAL USAGE: (to be removed before publishing externally) No. of Vacancies Manager Branch Operations Head Is a Team leader N Team Size 0 Grade Officer, AM, DM Business Rural Lending Department Rural Lending Gold Sub - Department NA Location - About Branch Banking With branches spread across the country, the branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services About the Role Gold Loan Officer is responsible for Gold Loan Operations in the branch. Portfolio Profitability - by maintaining Pricing and Fee of the assigned territory. Productivity - To ensure the minimum benchmark ASL productivity by way of choosing right people and minimal attrition. Process and Compliance To achieve the highest level of operational and compliance superiority along with top line numbers. Key Responsibilities To maintain relation with branch banking team in order to have smooth processing of Gold Loan cases To recruit, train, induct ASL executive in the system and motivate them to increase gold loan portfolio in association with the Branch Banking channel. To ensure that all the compliance/operational process are being followed by ASL and branch banking team, Keep providing training and constant support for a healthy and hygiene portfolio To ensure that Top line numbers are met and required productivity level is also achieved as provided and guided by Central Team. Qualifications Graduate/ MBA (Marketing) preferred from a recognized institute. 2-4 years of relevant work experience (preferably NBFC). Role Proficiencies For successful execution of the job, a candidate should possess: Proven work experience in branch banking or channel sales Solid Relationship Building Skills with experince of channel sales, team management Strong problem solving skills and willingness to roll up one s sleeves to get the job Skilled at working effectively with cross functional teams in a matrix organization Excellent written and verbal communication skills"
Posted 17 hours ago
15.0 years
0 Lacs
Bishalgarh, Tripura, India
On-site
We are seeking an experienced and dynamic Sales & Merchandising Director(Country Manager) for our Tirupur branch to lead the Sales and Merchandising operations. The ideal candidate will have extensive experience in the apparel industry, strong leadership skills, and a proven track record in managing client relationships, driving business development, and ensuring on-time delivery with high quality standards. [Key Responsibilities] Branch Management: Lead the overall operations of the Tirupur branch including sales, merchandising, and team management Manage end-to-end order execution: costing, product development, sampling, approvals, and final shipments. Cost Management & Supplier Negotiations: Lead cost negotiations with suppliers, ensuring materials are sourced in a cost-effective manner without compromising quality. Continuously improve cost structures to enhance profitability and operational efficiency. Sales & Business Development: Identify and develop new business opportunities to drive growth. Collaborate with senior management to set sales targets and ensure alignment with the branch's overall performance and objectives Monitor production timelines, prepare and execute TNA plans, and handle troubleshooting as needed. Coordinate with internal departments such as QA, planning, and production teams. Develop and maintain strong relationships with international buyers and factories. [Required Qualifications & Skills] Minimum 10–15 years of experience in sales and merchandising in the apparel manufacturing industry Strong knowledge of all kinds of knit & woven products Hands-on experience working with overseas factories and vertically integrated units Bachelor’s degree in a related field; PG Diploma in Apparel/Business Management is a plus. Strong leadership and people management skills with the ability to mentor, motivate, and develop a high-performing team. [Preferred Qualifications] Strong negotiation and cost management skills Excellent communication and interpersonal skills, with a proven ability to build relationships with customers, suppliers, and internal stakeholders Solid understanding of international apparel markets (USA, EU and other regions) High attention to detail and ability to manage multiple projects simultaneously ERP systems and MS Office proficiency [Working Conditions] Based in Tirupur with occasional travel to factories or client sites Standard working days: Monday to Friday (8:30 AM to 6:00 PM)
Posted 3 weeks ago
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