JIRA ADMIN

RESPONSIBILITIES

O Work with the Atlassian development team and Key business stakeholders to understand the current landscape & on-going demand and plan future strategy around the product.

o Continuously prioritize and manage the backlog and upcoming sprints. o Perform product demos to internal associates and clients as needed.

o Form product hypotheses, design test plans, and communicate learnings back into product development.

o Define methods and metrics for identifying success and failure and iterate quickly.

o Administration and Support for the Atlassian platform.

o Collaborate with project stakeholders to gather requirements and translate them into effective JIRA configurations.

o Provide day-to-day support to project teams using JIRA, ensuring efficient issue tracking, task management, and reporting.

o Assist teams with onboarding, user training, and troubleshooting JIRA-related issues. o Evaluate, install, and manage JIRA plugins and add-ons to enhance functionality and meet projectspecific needs.

o Ensure compatibility and stability of plugins within the JIRA environment.

o Set up and maintain user access controls and permissions within JIRA to ensure data security and confidentiality, adhering to public sector compliance standards.

o Design and implement automation rules and custom workflows to optimize project processes and improve team efficiency.