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10.0 - 17.0 years
0 Lacs
hyderabad, telangana
On-site
As a JIRA Architect at our Hyderabad office, you will play a crucial role in managing and implementing JIRA products across the organization. With your extensive experience in this field, you will be responsible for developing and maintaining automation workflows, creating plugins, building dashboards, and ensuring seamless integration of Atlassian tools within the organization. Your primary responsibilities will include developing and maintaining automation workflows in Atlassian JIRA, creating and managing plugins to extend JIRA capabilities, and building dashboards for JIRA. You will also be involved in connecting add-ons, configuring custom fields, creating custom preset filters, testing outcomes, and identifying defects. Additionally, you will oversee maintenance, administration, upgrades, and enhancements to JIRA, Confluence, HipChat, and integrations with other tools. To excel in this role, you must have at least 12 years of experience as a JIRA Developer and possess expertise in JIRA Software, JIRA Service Management, and JIRA Product Discovery. Your technical proficiency should extend to developing and maintaining JIRA automation workflows, plugins, and dashboards, as well as integrating JIRA with other enterprise tools like ServiceNow. Strong communication and collaboration skills are essential as you will coordinate with large teams, document standards and procedures, and manage project documentation throughout the project cycle. In addition to your technical skills, leadership experience, Atlassian Certification, familiarity with Agile and DevSecOps practices, exposure to enterprise architecture processes, and knowledge of analytical tools like Atlassian Analytics are desirable for this role. Join our team and be part of an innovative environment that values diversity, equity, and inclusion, and provides numerous opportunities for professional growth. As a full-time employee, you will receive a competitive compensation package, medical, dental, and vision insurance, HSA, FSA, and DCFSA account options, a 401k retirement plan with employer matching, and paid sick leave and other paid time off as provided by applicable law. Become a key player in managing the corporate-level JIRA landscape and head the entire Atlassian landscape, ensuring alignment with strategic goals. Your contribution as a JIRA Architect will be pivotal in driving the organization's success and growth.,
Posted 2 months ago
7.0 - 12.0 years
7 - 12 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Job description Job Title: Cloud Operations Senior Tools Engineer Role Overview: The Cloud Operations Tools Engineer at Skyhigh Security will be responsible for the administration, customization, and optimization of Atlassian tools, primarily Jira and Confluence, with a strong focus on Jira Service Management (JSM). This role involves working closely with cross-functional teams to enhance workflows, automate processes, and ensure seamless integration with other tools and systems. This position is part of the growing Skyhigh Security Tech Ops team, playing a crucial role in improving operational efficiency and scalability. Key Responsibilities: Administer, configure, and maintain Atlassian Jira, Jira Service Management (JSM), and Confluence. Design and implement workflows, dashboards, automation rules, and reporting solutions within Jira and JSM. Collaborate with IT and business teams to understand requirements and enhance the functionality of Jira and JSM. Integrate Jira with other tools such as CI/CD pipelines, monitoring systems, and ITSM platforms. Ensure the reliability, scalability, and security of Atlassian tools. Troubleshoot and resolve issues related to Jira, JSM, and other Atlassian applications. Develop scripts and automation solutions using Groovy, Python, or other scripting languages. Maintain documentation for workflows, configurations, and best practices. Stay updated with Atlassians latest features, best practices, and industry trends. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. 7+ years of experience in Atlassian tools administration, particularly Jira and Jira Service Management (JSM). Strong expertise in Jira workflow configuration, automation, and customization. Experience with Jira plugins and add-ons such as ScriptRunner, Insight (Asset Management), and Service Desk integrations. Proficiency in scripting languages such as Groovy, Python, or Shell scripting. Experience integrating Jira with cloud platforms (AWS, Azure, OCI) and other ITSM tools. Familiarity with automation and infrastructure-as-code tools (e.g., Ansible, Terraform). Strong analytical and problem-solving abilities. Excellent communication and collaboration skills. Ability to work in a fast-paced, dynamic environment. Preferred Qualifications: Atlassian Certifications (e.g., Atlassian Certified Jira Administrator, Jira Service Management Administrator). Experience with ITIL practices and IT Service Management workflows. Knowledge of monitoring and incident management tools such as PagerDuty, Grafana, and AI Ops. Understanding of containerization and orchestration tools (e.g., Docker, Kubernetes). Familiarity with security tools and best practices.
Posted 3 months ago
7.0 - 12.0 years
7 - 12 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Job description Job Title: Cloud Operations Senior Tools Engineer Role Overview: The Cloud Operations Tools Engineer at Skyhigh Security will be responsible for the administration, customization, and optimization of Atlassian tools, primarily Jira and Confluence, with a strong focus on Jira Service Management (JSM). This role involves working closely with cross-functional teams to enhance workflows, automate processes, and ensure seamless integration with other tools and systems. This position is part of the growing Skyhigh Security Tech Ops team, playing a crucial role in improving operational efficiency and scalability. Key Responsibilities: Administer, configure, and maintain Atlassian Jira, Jira Service Management (JSM), and Confluence. Design and implement workflows, dashboards, automation rules, and reporting solutions within Jira and JSM. Collaborate with IT and business teams to understand requirements and enhance the functionality of Jira and JSM. Integrate Jira with other tools such as CI/CD pipelines, monitoring systems, and ITSM platforms. Ensure the reliability, scalability, and security of Atlassian tools. Troubleshoot and resolve issues related to Jira, JSM, and other Atlassian applications. Develop scripts and automation solutions using Groovy, Python, or other scripting languages. Maintain documentation for workflows, configurations, and best practices. Stay updated with Atlassians latest features, best practices, and industry trends. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. 7+ years of experience in Atlassian tools administration, particularly Jira and Jira Service Management (JSM). Strong expertise in Jira workflow configuration, automation, and customization. Experience with Jira plugins and add-ons such as Script Runner, Insight (Asset Management), and Service Desk integrations. Proficiency in scripting languages such as Groovy, Python, or Shell scripting. Experience integrating Jira with cloud platforms (AWS, Azure, OCI) and other ITSM tools. Familiarity with automation and infrastructure-as-code tools (e.g., Ansible, Terraform). Strong analytical and problem-solving abilities. Excellent communication and collaboration skills. Ability to work in a fast-paced, dynamic environment. Preferred Qualifications: Atlassian Certifications (e.g., Atlassian Certified Jira Administrator, Jira Service Management Administrator). Experience with ITIL practices and IT Service Management workflows. Knowledge of monitoring and incident management tools such as PagerDuty, Grafana, and AI Ops. Understanding of containerization and orchestration tools (e.g., Docker, Kubernetes). Familiarity with security tools and best practices. Company Benefits and Perks: We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees. Retirement Plans Medical, Dental and Vision Coverage Paid Time Off Paid Parental Leave Support for Community Involvement We're serious ab out our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
Posted 3 months ago
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