Java Developer

We are looking for a dedicated Engineer to join our team. The successful candidate will be responsible for providing advanced technical support for applications built on Java and related technologies, ensuring efficient issue resolution and maintaining high customer satisfaction. This role requires strong analytical skills, technical knowledge, and the ability to communicate effectively with both technical and non-technical stakeholders.

Technology:

1. Backend Architecture

The backend is developed using Java EE with the Apache Struts 1. 2 framework, ensuring a robust and scalable architecture for managing business logic and processes.

Key Backend Components

Apache Struts 1. 2 (Model-View-Controller pattern implementation).

WebSphere Application Server (WAS)

IBM DB2 (used for managing transactional data).

Centralized in Struts Actions and Forms, which process and validate user inputs.

2. Frontend Architecture

The frontend layer is built with JSP (JavaServer Pages) using the Struts framework and Tiles tag libraries for dynamic UI generation and layout management.

Key Frontend Components

View Technology:

1. JSP (Java Server Pages) for rendering dynamic views.

2. Tiles Framework for layout management to ensure consistent UI across pages.

Tag Libraries:

Struts Tags:

1. struts-bean for managing data beans.

2. struts-html for HTML form elements.

3. struts-logic for conditional rendering.

Display Tag Library:

displaytag and displaytag-el for-rendering tables with features like pagination and sorting.

Dynamic UI Generation: Powered by JSP and Struts integrations.

Middleware

All middleware on Windows BAT server (HULFT, SFTP, Java8, 21)

Key Responsibilities:

Should be flexible to primarily work during Japan Working hours.

Provide Fixing/Support/Maintenance for all the issues raised by Project/Client team

Analyze and diagnose problems reported by users, escalating to Project team when necessary.

Collaborate with client stakeholder to identify root causes of recurring issues and implement effective solutions.

Document all support interactions and resolutions in the ticketing system to maintain accurate records.

Assist in the creation and maintenance of knowledge base articles and technical documentation related to Java and JSP applications.

Participate in on-call support rotation as needed to ensure 24/7 support coverage.

Should be able to troubleshoot and provide resolutions for application-level issues.

Monitor application performance and conduct regular maintenance to ensure optimal operation.

Proactive approach to identify issues and report Project team and plan for its resolutions.

Core activities include as below:

Category

Tasks

Access Management

Logs for trouble shooting and analysis; ID management

Asset & Configuration Management

Asset management for equipment, Document management (operation material), Configuration list for Job schedule and DB

Change Management

Change RD/impact analysis/implements, Plan Investigation and Perform for Version up

Event Management

Monitoring, Job Scheduling, Test Env Preparation Regular Operation

Incident management

Incident Reception, Investigation and Perform Incident Resolution

Problem management

Problem Logged, Investigation and Perform Problem Resolution

Release management

Release planning, scheduling and deployment

Report

Report Daily/Monthly

Request Fulfillment

Master Maintenance, All type of request handling

Security/ICS/Audit

Security (Plan, Investigation, Adaptation/validation), AR/DR (Plan, Perform and Report), Patch management for Siebel, OBIEE, JAVA, CANON for Security audit, support for ICS and Corporate Audit support in terms of operations for AMS environments

Others

Japanese English Translation for ticket notification to end user and operation team analysis

Proactive Monitoring

Technical issues to be monitored proactively and solution to be implemented

Qualifications:

Bachelor s degree in Computer Science, Information Technology, or a related field, or equivalent work experience.

Strong understanding of Java programming, JSP, and web application architecture.

Additional :

Familiarity with IBM DB2 and Websphere Application Server (WAS)

Excellent problem-solving skills and the ability to work under pressure.

Strong communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users.

Experience with ticketing systems and remote support tools.

Relevant certifications (e. g. , Oracle Certified Professional, Java SE) are a plus.

IBM MQ expertise is added advantage