Janaagraha is looking for a Senior Associate Social Media, Content, and Communication who will lead our digital presence and storytelling across social media platforms while supporting the Communication team in creating compelling content for various channels. The Senior Associate must have strong expertise in social media strategy and management, excellent written communication skills, and the ability to work independently while mentoring junior team members. They must also be passionate about urban governance and civic engagement, quick to respond to current events with posts and campaigns, and keen to explore new media innovations in communication. KEY RESPONSIBILITES Social Media Management and Strategy: Develop and execute comprehensive social media strategies across Facebook, X, Instagram, LinkedIn, and YouTube to amplify Janaagraha s mission and work. Create engaging social media content including posts, stories, reels, and campaigns that drive audience engagement and community building. Monitor and respond to social media trends/current events, track performance metrics, and provide regular analytics reports with actionable insights. Manage social media calendars, schedule posts, and ensure consistent brand voice across all platforms. Respond to comments, messages, and engage with followers to build an active online community. Collaborate with programme teams to identify and share compelling stories and insights on social media. Content Creation and Communication: Develop content for various products such as emailers, annual reports, social media posts, videos, podcasts, etc. Create and copyedit content for the website and internal publications by liaising with internal programme teams and external partners and vendors. Lead copyediting for reports and papers with minimal supervision. Ensure standardisation of language and tone of voice across all collaterals to ensure brand consistency. Ensure adherence of the Janaagraha brand guidelines across all reports, papers, newsletters, emailers, social media posts, etc. Support programme teams in the development of event-related collaterals (such as invitations, web pages, emailers, etc). Manage vendor relationships for content creation and provide guidance on deliverables. Lead brainstorming sessions and contribute to the development and implementation of Janaagraha s communication strategy. Mentor and guide junior team members on content creation and social media best practices. QUALIFICATIONS AND EXPERIENCE A Post Graduate/Graduate degree in Communications, Media, Marketing, Digital Marketing or the disciplines of Urban Governance and Public Policy is preferred. 4 to 6 years of work experience in communications with at least 2-3 years focused on social media management. Proven track record of managing social media accounts for organisations, preferably in the non-profit or social impact sector. Experience with social media management tools, analytics platforms, and content creation software. KEY COMPETENCIES Exceptional command over language and strong storytelling abilities. Passion for urban governance, public policy, and civic issues, and the ability to translate complex and nuanced content into accessible content. Ability to create visually appealing content and basic graphic design skills. Deep understanding of social media platforms, their algorithms, and best practices for engagement. Strong analytical skills to interpret social media metrics and translate insights into strategy. Excellent project management skills and ability to handle multiple campaigns simultaneously. Must be comfortable working with multiple stakeholders and tight deadlines. Leadership qualities and ability to mentor junior team members. Strong understanding of digital communication trends and willingness to experiment with new formats. ADDITIONAL INFORMATION Janaagraha is an equal opportunity employer and offers a highly dynamic and enabling work environment. We provide competitive remuneration commensurate with relevant experience, skillsets, and background. This position is based out of Bengaluru and will report to the Head of Branding and Communication.
We are looking for an experienced person who has worked in the area of training and content earlier with a focus on government school systems. The role of the Training Officer is going to be critical in supporting the overall content development, review and the capacity building strategy in the region. Having good command and understanding of working in Ed-Tech programmes will be beneficial. The major task of the person will be to develop training & content for students to build computational skills including coding and design learning experiences for students and teachers. Role Description Training Delivery, Coordination, and Management Lead & support the state anchors on Training & Capacity building of internal & external teams for all states of a cascade program with blended learning approach. Creating training designs, facilitating training of trainers, attending training, giving feedback on training and other program-related aspects and so on. Operational oversight of all capacity building aspects of different projects across the states: MCT, Skills build such as conduction of virtual webinars, weekly/fortnightly catch ups with the teams. Coordinating with the Ed-tech team on the smooth implementation of MCT courses across the states. Reviewing and providing feedback on the monitoring and evaluation tools for the scale program. Contribute to the Quality implementation of MCT & Skills build Making sure the recognition strategy is implemented in all the states. Coordinating with the Communication team in design posters or videos or app-related content to support the implementation of the program. Making regular monitoring visits to interact with the team, oversee school implementation, and ensure program objectives are met. Collect feedback on Tool-kits (Quest App and Skill build) from state teams & teachers periodically.
We are looking for a highly skilled and experienced Senior Associate to lead our Social Media, Content, and Communication efforts. The ideal candidate will have 5-10 years of experience in the field. Roles and Responsibility Develop and implement comprehensive social media strategies to engage with target audiences. Create high-quality content for various social media platforms, including Facebook, Twitter, Instagram, and LinkedIn. Manage and maintain the company's social media presence across all platforms. Collaborate with cross-functional teams to ensure consistent branding and messaging. Analyze social media metrics to optimize content and campaigns. Stay up-to-date with the latest social media trends and best practices. Job Requirements Proven experience in social media marketing, content creation, and communication. Strong understanding of social media platforms, including Facebook, Twitter, Instagram, and LinkedIn. Excellent writing and editing skills are required to create engaging content. Ability to work independently and as part of a team. Strong analytical and problem-solving skills are needed to analyze social media metrics. Experience with social media management tools and software is preferred.
The Urban Capacities Program at Janaagraha is focused on enhancing the staffing capability and capacity of city governments across India. Through strategic interventions in goal setting, competency management, process optimization, and performance management, the Urban Capacities Program (also referred to Human Resource (HR) and Organization Development (OD) reforms for govt.) aims to build institutional muscle and memory in municipal governance. We are looking for a dynamic, experienced and competent professional from the development sector to serve as Senior Manager Urban Capacities. This position reports to the Chief Policy and Insights Officer at Janaagraha. KEY RESPONSIBILITES The Associate Director Urban Capacities will lead Janaagraha s efforts to drive systemic HR and institutional reforms within municipal governance as part of the State Capacities work A. Thought Leadership Track and OD team strategic view: To develop the HR-OD part of State Capacities strand of work at Janaagraha comprehensively, currently in the following three buckets: HR reforms, OD reforms, MSSC ideas: HR reforms: Development of dynamic Staffing Model for ULGs and recommendations for right-sizing efforts OD reforms: From goal-setting, cascading, competency management, training, link to performance management in ULGs MSSC ideas: Developing Municipal Shared Services concept beyond current frame with 15 th FC and MoHUA Conduct necessary research and studies for the above and lay out pathways for our work over the next 3-5 years Build a core team for research and developing templates for work strands in States (see Operational Track) Developing knowledge products and publishing writing thought leadership pieces (policy briefs, op-eds, concept notes, etc.) on the above areas Help to secure funding for comprehensive work or for individual parts (incl. State implementation if needed), working with Development team for proposals. B. Policy Engagement Track: Setting the agenda with key policymakers and presenting to nurture acceptance at Union and demand in States and ULGs Represent Janaagraha and build our niche role in the eco-system, with other players (CSOs, academia, union bodies, etc.) at regular meetings for HR-OD-MSSC program level, providing inputs as required, to develop buy-in, identify partner strengths and explore synergies. Represent Janaagraha at public & urban policy events on the areas, presenting views to build larger stakeholder base and buy-in. C. Operational Track: supporting Organization Development (OD) work in States Guide State teams and holding templates for implementation in specific areas (out of HR, OD and MSSC) as prioritized by States: Application of Staffing Model and support for creation of cadres / positions and re-assignation of persons / positions, as required & prioritized by States Mapping of positions, numbers-designations, basic workflows and R&R) Goal-setting, Departmental and individual KRAs & KPIs cascading Competency Mapping & gap assessment as per urban dictionary Training framework and LMS integration with existing State HR systems or new HRMS Link to Performance Management systems Developing Municipal Shared Services ideas for the States Program Management support and guidance for State teams for above activities QUALIFICATIONS AND EXPERIENCE Master s degree in Public Policy, Public Administration, Human Resource Management, Business, Economics or a related field. 10+ years of experience in program leadership, urban governance, HR reform, public sector consulting, or institutional development. Proven expertise in program strategy, policy design, and large-scale government engagement. Strong understanding of urban development governance and/or municipal HR and capacity building models, and/or HRMS and LMS frameworks would be added advantage. Experience in budget management, performance tracking, and impact measurement. Ability to navigate complex government structures and drive institutional change. KEY COMPETENCIES Demonstrated ability to build and lead teams, fostering a culture of excellence and impact. Excellent stakeholder management skills, with experience engaging senior government officials and donor agencies. Strong communication and analytical skills, with the ability to translate complex policy issues into actionable insights. Detail-oriented and organized, with a strategic mindset and problem-solving approach. Leadership qualities with the ability to inspire and coordinate cross-functional teams. Ability to adapt quickly to a dynamic work environment and manage multiple priorities. Good command over written and spoken English is necessary and further Indian languages desired. ADDITIONAL INFORMATION Janaagraha is an equal opportunity employer and offers a highly dynamic and enabling work environment. We provide competitive remuneration commensurate with relevant experience, skill-sets and background. The position-holder will be based in Delhi / Bengaluru and shall be reporting to the Chief Policy & Insights Officer currently. Please write to us at work@janaagraha.org with your CV, a cover note explaining your interest in applying and a writing sample relevant to the work, along with a link to your updated LinkedIn profile with Senior Manager Urban Capacities in the subject line.