Company Description Ivy is a global, cutting-edge software and support services provider, partnering with one of the world’s biggest online gaming and entertainment groups. Founded in 2001, we’ve grown from a small tech company in Hyderabad to one creating innovative software solutions used by millions of consumers around the world, with billions of transactions taking place to head even some of the biggest technology giants. Focused on quality at scale, we deliver excellence to our customers day in and day out, with everyone working together to make what sometimes feels impossible, possible. This means that not only do you get to work for a dynamic organization delivering pioneering technology, gaming and business solutions, you can also have an exciting and entertaining career. At Ivy, Bright Minds Shine Brighter. Job Description What you will do Coach, train and mentor the Business Analyst team, and quality assure their outputsWork globally across People functions to elicit, document, and prioritise functional and non-functional business requirements and develop user storiesWork with Product Owners to translate business requirements and user stories into system requirements and test scriptsDevelop and document current and future state end-to-end processes utilising process improvement methodologies, tools, and techniques (i.e., VSM, Lean, Six Sigma, DMAIC, PDCA, A3, Kaizen).Conduct thorough analyses of business processes, systems, and dataParticipate in the testing and validation of new systems and features to ensure they meet business needsMonitor key performance indicators and metrics to track the success of implemented solutionsDevelop FAQ's or Knowledge Based Articles with a focus on end user adoption and maintain current library of existing documents. All documents to be written concisely and in alignment with standard operating procedures and brandingProvide support and training to super users or end-users as neededMaintain effective communication with project stakeholdersAssist with any other ad-hoc assignments relevant to your field of expertiseWork autonomously, effectively communicating updates to management or wider People team Qualifications Essential: Experience working as lead business analyst on a large-scale software development or business transformation project and can bridge the gap between the business and technologyCan demonstrate expertise across all areas of business analysis including requirements and process elicitation and analysis, workflow design, and developing user stories and test scriptsAbility to recognise whether a technical solution meets the requirements of the business, and challenge accordinglyExperience leading and coaching other Business AnalystsExperience developing FAQ's, user guides or knowledge articlesClear confident communicator who can tailor messages to audiences of different levels, facilitate meetings and present to medium to large groupsStrong proficiency in both verbal and written English using MS Office 365, (Teams, PowerPoint, Word, Excel, SharePoint) and process mapping toolsetsAbility to work in a fast-paced changing environmentDetail-oriented, highly organised, self-motivated, proactive, and able to plan and execute Advantageous People Function background - experience within People Operations or Service DeliveryLean Six Sigma certification (Yellow or Green Belt)Familiarity with Oracle and ServiceNow HR or similar technologies Experience working in a large, global tech company or other fast-paced environmentsExperience running workshops with a variety of business and HR stakeholders across different time zones and cultures. Agile or Waterfall experienceTraining delivery Additional Information At Ivy, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in [insert location of role], you can expect to receive great benefits like: Safe home pickup and home dropGroup Mediclaim policyGroup Critical Illness policyCommunication & Relocation allowanceAnnual Health check And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.

Company Description Ivy is a global, cutting-edge software and support services provider, partnering with one of the world’s biggest online gaming and entertainment groups. Founded in 2001, we’ve grown from a small tech company in Hyderabad to one creating innovative software solutions used by millions of consumers around the world, with billions of transactions taking place to head even some of the biggest technology giants. Focused on quality at scale, we deliver excellence to our customers day in and day out, with everyone working together to make what sometimes feels impossible, possible. This means that not only do you get to work for a dynamic organization delivering pioneering technology, gaming and business solutions, you can also have an exciting and entertaining career. At Ivy, Bright Minds Shine Brighter. Job Description As an SDET III, you'll design, develop, deploy, and maintain test automation for medium-complexity features. Reporting to the Engineering Manager. You'll work with the Product & Tech team under minimal supervision. Are you ready to be part of our journey to be crowned the undisputed champions of the sports betting, gaming, and interactive entertainment industry? What You Will Do Enhance test automation tools, scripts, coverage, and code structure.Debug application issues and assist developers in identifying root causes.Automate manual tasks to boost productivity.Develop detailed test plans and review test cases from peers.Manage timely testing, including manual testing.Understand and apply programming languages, frameworks, and computer science fundamentals.Participate in product discussions and refine acceptance criteria.Gain product knowledge and understand technical architecture.Create documentation for features and conduct code reviews.Collaborate with engineers, designers, and QEs on implementation details.Mentor junior SDETs and lead the onboarding process.Contribute to interviews and suggest process improvements. Qualifications A results-driven full-stack QA engineer with a passion for new challenges.Proficient in all testing stages, including requirements analysis, test planning, execution, and reporting.Experienced in API testing with tools like Postman and RESTAssured.Skilled in test management tools (e.g., Jira, Xray) and test automation frameworks (e.g., Selenium WebDriver, Appium, Playwright).Capable of designing test automation frameworks from scratch.Knowledgeable in test design for non-functional requirements like performance, security, and accessibility.Experienced in CI/CD concepts and Scrum/Agile methodologies.Strong communication skills for coordinating with various roles and stakeholders. Additional Information At Ivy, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Depending on your role and location, you can expect to receive benefits like: Safe home pickup and home drop (Hyderabad Office Only)Group Mediclaim policyGroup Critical Illness policyCommunication & Relocation allowanceAnnual Health check And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.

Company Description Ivy is a global, cutting-edge software and support services provider, partnering with one of the world’s biggest online gaming and entertainment groups. Founded in 2001, we’ve grown from a small tech company in Hyderabad to one creating innovative software solutions used by millions of consumers around the world, with billions of transactions taking place to head even some of the biggest technology giants. Focused on quality at scale, we deliver excellence to our customers day in and day out, with everyone working together to make what sometimes feels impossible, possible. This means that not only do you get to work for a dynamic organization delivering pioneering technology, gaming and business solutions, you can also have an exciting and entertaining career. At Ivy, Bright Minds Shine Brighter. Job Description Join our IT Support Team as an EUS Support Engineer, where you’ll be pivotal in maintaining and supporting our IT workplace, including the Entain desktop and infrastructure. Reporting to the Head of EUS Support Services, you'll help deliver excellence in one of the world’s leading online gaming and entertainment groups.Are you ready to be part of our journey delivering excellence and collaborating with one of the world’s biggest online gaming and entertainment groups? What you will do Provide both site-specific and remote IT support, prioritizing VIP and business-critical requests.Manage desktop, laptop, and mobile device assets, including software license management and hardware procurement.Create and maintain procedural and troubleshooting documentation.Monitor and report on IT project progress and support global initiatives.Ensure IT infrastructure compliance with regulations and manage core systems like Active Directory, SCCM, AV and Telephony.Assist with the planning of new technologies and support local infrastructure teams as needed.Manage vendors for problem resolution and participate in a 24x7 on-call rota if required. Qualifications Candidate should have minimum 3+ years of relavent work experience .Strong IT service support experience in a large corporate setting.Excellent problem-solving, analytical, and communication skills.At least 2 years of relevant support experience with expertise in Microsoft products, cloud services, and networking technologies.Self-motivated and capable of handling high-pressure situations.ITIL certification and experience with Lean methodologies.Microsoft certifications and working knowledge of INTUNE and SCCM. Additional Information At Ivy, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Depending on your role and location, you can expect to receive benefits like: Group Mediclaim policyGroup Critical Illness policyCommunication & Relocation allowanceAnnual Health check And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. At Entain, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.

Company Description Ivy is a global, cutting-edge software and support services provider, partnering with one of the world’s biggest online gaming and entertainment groups. Founded in 2001, we’ve grown from a small tech company in Hyderabad to one creating innovative software solutions used by millions of consumers around the world, with billions of transactions taking place to head even some of the biggest technology giants. Focused on quality at scale, we deliver excellence to our customers day in and day out, with everyone working together to make what sometimes feels impossible, possible. This means that not only do you get to work for a dynamic organization delivering pioneering technology, gaming and business solutions, you can also have an exciting and entertaining career. At Ivy, Bright Minds Shine Brighter. Job Description As a Software Development Engineer I, you'll contribute to the Product & Tech Team, focusing on coding, debugging, and documentation. Reporting to the Tech Lead, you’ll adhere to engineering standards and strive to become a valuable team member. Are you ready to be a part of our journey delivering excellence and collaborating with one of the world's biggest online gaming and entertainment groups? What You Will Do Contribute to moderately complex stories with guidance from senior engineers. Assist in debugging and issue resolution under supervision. Apply Entain's coding standards to your work. Ensure thorough testing and documentation of your code. Determine when to seek help versus working independently. Solve problems efficiently to meet deadlines. Participate actively in team meetings and processes. Embody Entain Values in your actions and interactions. Communicate problem understanding and proposed solutions effectively before making changes. Qualifications Experience with TypeScript and JavaScript, including the event loop. Proficiency in Angular or other major JavaScript frameworks. CSS styling skills; familiarity with CSS pre-processors is a plus. Experience with Angular CLI, Nx, and modern build tools. Solid foundation in data structures, algorithms, and design patterns. Experience in developing software for distributed systems. Ability to write clean, high-quality code with modern technologies. Knowledge of Agile methodologies and SDLC. Experience in debugging, version control, and unit testing. Proficiency in using observability tools for troubleshooting. Proactive in continuous improvement and process optimization. Understanding of Microservices and Service-Oriented Architecture. Additional Information At Ivy, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Depending on your role and location, you can expect to receive benefits like: Safe home pickup and home drop (Hyderabad Office Only) Group Mediclaim policy Group Critical Illness policy Communication & Relocation allowance Annual Health check And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. Show more Show less

Company Description Ivy is a global, cutting-edge software and support services provider, partnering with one of the world’s biggest online gaming and entertainment groups. Founded in 2001, we’ve grown from a small tech company in Hyderabad to one creating innovative software solutions used by millions of consumers around the world, with billions of transactions taking place to head even some of the biggest technology giants. Focused on quality at scale, we deliver excellence to our customers day in and day out, with everyone working together to make what sometimes feels impossible, possible. This means that not only do you get to work for a dynamic organization delivering pioneering technology, gaming and business solutions, you can also have an exciting and entertaining career. At Ivy, Bright Minds Shine Brighter. Job Description As a Product Manager, you will be responsible for leading product strategy with a focus on our key products, working with our world-class Product and Technology teams spanning Australia, Germany, Croatia, India, and the USA. Reporting to the Product leader you will be part of the India Product Team, who work closely with the Technology & Product and other key stakeholders. Our team innovates quickly and works closely with our commercial partners and customers in a very agile, high-energy environment. This is an opportunity to work in a close capacity with a highly talented team of product managers, software engineers, business analysts, data engineers, and program managers to drive forward simple and brilliant customer experiences in close partnership with customers. Are you ready to be part of our journey to be crowned the undisputed champions of the sports betting, gaming, and interactive entertainment industry? What You Will Do Champion customer experience, ensuring a customer-centric approach in all product development stages. Support ideation, vision, strategy, and roadmap for marketing initiatives and projects. Drive product initiatives and manage the product lifecycle from concept to launch. Define feature specifications and collaborate with engineering teams to deliver on the roadmap. Gather feedback, manage dependencies, and mitigate risks with internal and external partners. Moderate business activities within the team to ensure the success of initiatives. Ensure customer success by working with key stakeholders and tracking usage and business metrics. Maintain relationships with senior product managers, external suppliers, and engineering teams. Qualifications Experienced Product Manager with a track record of delivering excellent digital experiences. Skilled in product strategy, architecture, cross-team collaboration, and client engagement. Holds an engineering or MBA degree with experience in product management, requirement analysis, product marketing, and planning. Experienced with Customer Service Management and Enterprise tools. Proficient in customer research, competitive analysis, product requirements, and messaging. Strong negotiation, people management, and stakeholder engagement skills. Excellent English communication skills (written, verbal, and presentation) with attention to detail. Skilled in creating presentations, wireframes, and prototypes. Data-driven with the ability to analyze key KPIs and present insights. Proven ability to work with international, cross-functional teams in a dynamic industry. Strong analytical, modeling, and writing skills with an understanding of product development processes, especially in an agile environment. Ability to balance detail-oriented work with high-level aggregation and presentation. Additional Information At Ivy, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Depending on your role and location, you can expect to receive benefits like: Safe home pickup and home drop (Hyderabad Office Only) Group Mediclaim policy Group Critical Illness policy Communication & Relocation allowance Annual Health check And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. Show more Show less

Company Description The Associate CRM Content will be an integral part of the Hyderabad Marketing Operations team, within the UK region. In this role, you will be responsible for all aspects of CRM content activities such as content creation, image sourcing, landing pages etc., ensuring best use of the internal tools available. Also, this role plays a pivotal role in working along with cross-functional teams to execute key processes, manage projects, and ensure the smooth day-to-day operations of our business. Job Description Key Responsibilities You will collaborate with Operations/Propositions Leadership and key business stakeholders to meet the day-to-day business requirements Ensure that all campaign builds are fulfilled to a high standard, in a timely fashion Communicate effectively with team members and stakeholders to provide updates, gather feedback, and address content related issues. To create assets related to all Casino Labels within the defined SLAs and provide Quality Assurance Regular updates to the Team Lead on any issues or procedural improvements Offering support to the relevant team in terms of Sitecore template builds Maintaining an effective working relationship with other key departments Ensuring support to the operations team on operational escalations, regular promotional builds, internal queries in a timely fashion You will stay updated on industry trends, new tools and best practices. Provide support to the Team Lead on UAT, MUAT from Content perspective Follow up on related Incidents & alert the relevant teams when an incident needs to be raised Contribute ideas and suggestions for process improvements, efficiency gains, and Sitecore related enhancements Ensuring the Daily Task Sheets are up-to date Qualifications You are skilled in the tools and systems used by the HYD Marketing Content team You are good @ HTML, CSS, Sitecore, SNOW Ticketing System and familiar with tools used by Operations You have excellent communication and presentation skills You have strong interpersonal skills, and are able to collaborate and work well with a diverse team at all levels of seniority You are Enthusiastic and have a positive approach to work on feedback provided You are a quick learner on new tools and stay updated on Sitecore Product releases At times you will be exposed to sensitive information, and you have the maturity to always maintain confidentiality Additional Information Benefits At Ivy, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us you can expect to receive great benefits like: Safe home pickup and home drop (Hyderabad Office Only) Group Mediclaim policy Group Critical Illness policy Communication & Relocation allowance Annual Health check And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. Show more Show less

Company Description Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it’s your game. So let’s win together.GeneralH15 Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it’s your game. So let’s win together. Job Description As an Agile Delivery Manager you will lead, mentor, and coach a team of Agile Leads, ensuring excellence in agile delivery across the organization. Key Responsibilities Team Leadership: Guide a team of Agile Leads, fostering professional growth and a positive work environment. Agile Expertise: Develop and refine processes and methodologies for product and project delivery, ensuring quality and efficiency. Collaboration: Facilitate cross-domain communication to promote innovation and knowledge sharing. Performance Analysis: Analyze KPIs and performance metrics to identify trends for continuous improvement. Project Support: Assist in defining and executing small projects, ensuring effective governance and stakeholder communication. Risk Management: Proactively identify and manage risks, ensuring timely escalation and intervention. Continuous Improvement: Foster a culture of ongoing learning and refinement in processes and practices. Conflict Resolution: Address and resolve conflicts, ensuring a focus on delivering business outcomes. Qualifications Required Skills and Experience: Strong understanding of Agile methodologies and frameworks. Proven experience in leading organizational transformation and change management. Proficient in Continuous Improvement strategies. Knowledge of Governance & Assurance principles. Data-driven problem solver with strong analytical skills. Ability to create and communicate clear goals aligned with business strategy. Experience in talent recruitment, development, and retention. Additional Information At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Depending on your role and location, you can expect to receive benefits like A regular bonus Healthcare support A stake in our success through our ShareSave scheme Great development opportunities Wellbeing support, and so much more. And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes, join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. Show more Show less

Company Description Ivy is a global, cutting-edge software and support services provider, partnering with one of the world’s biggest online gaming and entertainment groups. Founded in 2001, we’ve grown from a small tech company in Hyderabad to one creating innovative software solutions used by millions of consumers around the world, with billions of transactions taking place to head even some of the biggest technology giants. Focused on quality at scale, we deliver excellence to our customers day in and day out, with everyone working together to make what sometimes feels impossible, possible. This means that not only do you get to work for a dynamic organization delivering pioneering technology, gaming and business solutions, you can also have an exciting and entertaining career. At Ivy, Bright Minds Shine Brighter. Job Description Lead, mentor, and develop the members of the fraud prevention team, providing guidance and Services in executing fraud prevention initiatives. Foster a collaborative and results-oriented team environment that emphasizes continuous improvement. Assist in developing and implementing a robust fraud prevention strategy, aligned with industry best practices and company goals. Contribute to the design and execution of effective fraud prevention measures, tools, and procedures. Collaborate with the team to utilize data analysis techniques for detecting patterns, anomalies, and irregularities indicative of fraudulent activities. Provide guidance on refining fraud detection algorithms and tools to enhance accuracy. Lead the identification of potential fraud risks and vulnerabilities within the gaming environment. Contribute to the development of strategies aimed at mitigating fraud risks and safeguarding player accounts and transactions. Collaborate closely with cross-functional teams, including Legal, Compliance, Customer Services, and Technology, to ensure a comprehensive approach to fraud prevention. Lead and oversee investigations into suspected fraudulent activities, coordinating with relevant departments to address and resolve fraud cases. Ensure that all fraud prevention activities adhere to data protection regulations and industry standards. Assist in the preparation of detailed reports and documentation related to fraud prevention efforts. Contribute to the development and delivery of training programs that educate employees about fraud prevention protocols and procedures. Identify opportunities for enhancing fraud prevention strategies, leveraging emerging technologies and industry best practices. Qualifications Minimum 8 years of overall experience in service industry preferably in risk management, financial analysis, compliance, or a related field and 4+ years’ experience of leading a team or managing operations. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills, and the ability to work independently and as part of a team. Ability to develop strategies and solutions to minimize potential risks. Strong judgement and decision-making skills to handle risk and crisis situations. Ability to lead, motivate and manage a team effectively. Experience with analyzing large data sets to identify patterns and risks. Flexible to work in 24*7 environment. Ability to work under pressure. Experience in project management is preferred. Strong understanding of operations KPI and experience in performing quality evaluation. Additional Information Benefits At Ivy, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us you can expect to receive great benefits like: Safe home pickup and home drop (Hyderabad Office Only) Group Mediclaim policy Group Critical Illness policy Communication & Relocation allowance Annual Health check And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. Show more Show less

Company Description Ivy is a global, cutting-edge software and support services provider, partnering with one of the world’s biggest online gaming and entertainment groups. Founded in 2001, we’ve grown from a small tech company in Hyderabad to one creating innovative software solutions used by millions of consumers around the world, with billions of transactions taking place to head even some of the biggest technology giants. Focused on quality at scale, we deliver excellence to our customers day in and day out, with everyone working together to make what sometimes feels impossible, possible. This means that not only do you get to work for a dynamic organization delivering pioneering technology, gaming and business solutions, you can also have an exciting and entertaining career. At Ivy, Bright Minds Shine Brighter. Job Description Technical Compliance offers Internal and External services relating to Compliance, Standards, Regulations, and Information Security to ensure alignment of our Technology offering with the obligations that the organization is exposed to. These requirements come mainly from the Regulatory Compliance team but are also defined by other stakeholders such as Finance, Payments, Marketing etc. As an Identity / Privileged Access Management Specialist, you will be responsible for coordinating and reviewing Technical Compliances’ quarterly Privileged User Access Review process. The role is to engage with the key business owners and guide an evaluation of defined roles and their appropriateness. As part of Technical Compliance you will assist with designing and implementing improvements to address identified gaps and to help adapt the security posture of the organisation to the evolving global threat and regulatory landscape. Primary Responsibilities Assist managing the IT and Information Security access audits across the global Entain business: Assist in defining the global access review process and how they meet the Cybersecurity requirements ISO27001, PCI-DSS and ITGC Identity access requirements. Own the periodic / quarterly user access review process and ensure it runs effectively. Assist with coordinating multiple concurrent external audit requests, for PUAR detail, in IT and Cybersecurity audits, support several stakeholders: Regulatory compliance Finance B2B partners Other assessments Partner with the business to coordinate and conduct privileged user access assessments Assist Technical Compliance program of expanding the user access reviews across all key applications, ensuring adherence to information security policy. Assist with the selection of a Identity Access control system for the business. Apply basic scripting skills at Operating system layer for access logs review & auditing. Assist with designing Cybersecurity controls to adapt to new emerging threats and challenges. Design and implement improvements to Cybersecurity processes and controls to increase their effectiveness. Design and implement changes in the Technology platform to align with Cybersecurity compliance requirements. Assist with Cybersecurity discussions with regulators, B2B partners and other external stakeholders as subject matter expert. Analyze existing and upcoming IT, Product and Cybersecurity regulatory obligations and translate these into Entain policies, processes and controls. Execute projects to implement the group Technical Compliance strategy. This role performance will directly impact the costs of bringing our technology and applications aligned with jurisdictional regulatory requirements, participating in key decisions to enter new markets. Qualifications Essential At least two years’ experience in a similar role, working in the following areas: Privileged and User Access Control, IT and Cybersecurity Audits ISO 27001, SOC or PCI DSS audit experience Risk management Excellent knowledge of Cybersecurity processes as well as outstanding technical knowledge of the underlying technical foundations Minimum 1 year of Hands-on experience on Linux, windows server environments as part of auditing. Good technical understanding of various Authentication methods & Identity & Access Management types Customer-oriented person, with the ability to educate a non-technical audience on Technical Compliance and Cybersecurity subjects. Desired B. Tech in Cybersecurity or CS or IT. Previous experience in security consultancy Familiar with global Security Standards such as SOC, NIST, ISO, GLI-33 etc. Basic understanding of Windows PowerShell, Linux Shell scripting. Relevant professional qualifications will be considered, although not a requirement, e.g. CISA, CISM, CISSP, GIAC, PCI ISA, etc. Relevant professional qualifications will be considered, although not a requirement. Competencies/behaviours With the capacity to display initiative as part of a very strong Technology Governance team, this position plays a key role in ensuring the continued alignment of our Technology department with business objectives. The Candidate should be able to think laterally; suggest process improvements; drive results; Confident with other team members and able to engage with Vendor third parties to ensure Entain’s' data and confidentiality is maintained to the highest of security standards. Additional Information At Ivy, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Depending on your role and location, you can expect to receive benefits like: Safe home pickup and home drop (Hyderabad Office Only) Group Mediclaim policy Group Critical Illness policy Communication & Relocation allowance Annual Health check And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. Show more Show less

Company Description Ivy is a global, cutting-edge software and support services provider, partnering with one of the world’s biggest online gaming and entertainment groups. Founded in 2001, we’ve grown from a small tech company in Hyderabad to one creating innovative software solutions used by millions of consumers around the world, with billions of transactions taking place to head even some of the biggest technology giants. Focused on quality at scale, we deliver excellence to our customers day in and day out, with everyone working together to make what sometimes feels impossible, possible. This means that not only do you get to work for a dynamic organization delivering pioneering technology, gaming and business solutions, you can also have an exciting and entertaining career. At Ivy, Bright Minds Shine Brighter. Job Description As a Software Development Engineer II, you'll design, develop, deploy, and maintain software features for Backend or Frontend applications. Reporting to the Engineering Manager, you'll be a key member of the Product & Tech Team, focusing on delivering moderate complexity features throughout the Software Development Lifecycle (SDLC). Are you ready to be a part of our journey delivering excellence and collaborating with one of the world's biggest online gaming and entertainment groups? What You Will Do Design and deliver well-defined features in alignment with specifications. Debug and resolve issues across development, testing, and production environments. Create high-quality, scalable, and reusable code following best practices. Participate in meetings, drive the RFC process, and support team initiatives. Act as the initial on-call responder for managed software and mentor junior engineers. Contribute to hiring processes and collaborate closely with team members. Engage in continuous improvement and support onboarding of new team members. Qualifications You can demonstrate clean coding practices and industry-leading technologies. Proficient in automation, process optimization, and troubleshooting production issues. Have a proactive approach to mentoring and contributing to team dynamics. Expertise in Java, including modern features and frameworks. Strong skills in problem-solving within distributed architectures and object-oriented design. Proficient in algorithms, data structures, and software development principles. Experience with database concepts (SQL, indexing, migrations) and API integration. Skilled in application monitoring, logging, version control, and testing. Knowledge of continuous integration/deployment, containers (Docker/Kubernetes), and secure coding practices. Familiar with microservices, event-driven architectures, and agile development principles. Additional Information At Ivy, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Depending on your role and location, you can expect to receive benefits like: Safe home pickup and home drop (Hyderabad Office Only) Group Mediclaim policy Group Critical Illness policy Communication & Relocation allowance Annual Health check And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. Show more Show less

Company Description Ivy is a global, cutting-edge software and support services provider, partnering with one of the world’s biggest online gaming and entertainment groups. Founded in 2001, we’ve grown from a small tech company in Hyderabad to one creating innovative software solutions used by millions of consumers around the world, with billions of transactions taking place to head even some of the biggest technology giants. Focused on quality at scale, we deliver excellence to our customers day in and day out, with everyone working together to make what sometimes feels impossible, possible. This means that not only do you get to work for a dynamic organization delivering pioneering technology, gaming and business solutions, you can also have an exciting and entertaining career. At Ivy, Bright Minds Shine Brighter. Job Description As a Process Associate - P2P you will be responsible for understanding transaction processing environment Reporting to the Assistant Manager - P2P you will be part of the Finance - ERP & P2P, who are familiar/trained in ERP modules. What You Will Do Daily Purchase request input in ERP Daily Invoice Matching and input in ERP Daily Processing of Payment Service Provider (PSP) Files Daily PSP Exceptions Bank Reconciliations General Ledger Journal processing Review and Reporting of all daily activities (Insights) Adherence to all SLA’s Qualifications Bachelor Degree in Commerce/Accounting Excellent communication skills & knowledge of MS office Understanding of accounting concepts, Bank reconciliation Additional Information At Ivy, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in [insert location of role], you can expect to receive great benefits like: Safe home pickup and home drop Group Mediclaim policy Group Critical Illness policy Communication & Relocation allowance Annual Health check And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. Show more Show less

Company Description Ivy is a global, cutting-edge software and support services provider, partnering with one of the world’s biggest online gaming and entertainment groups. Founded in 2001, we’ve grown from a small tech company in Hyderabad to one creating innovative software solutions used by millions of consumers around the world, with billions of transactions taking place to head even some of the biggest technology giants. Focused on quality at scale, we deliver excellence to our customers day in and day out, with everyone working together to make what sometimes feels impossible, possible. This means that not only do you get to work for a dynamic organization delivering pioneering technology, gaming and business solutions, you can also have an exciting and entertaining career. At Ivy, Bright Minds Shine Brighter. Job Description Assoicate Data Engineer As a Assoicate Data Engineer you will be responsible for specializing in developing reports using MicroStrategy and Power BI on the latest Cloud Data Warehouses including Snowflake and GCP and also will be responsible for writing the SQL's and be able to Optimize the SQLs. Reporting to the Data Engineering Manager, you will be part of the Product & Technology who develop the SQLs and build Power BI and MicroStrategy reports with complex data Models and transformations. What you will do Develop the SQL's as per business requirements. Develop and optimize MicroStrategy and Power BI Reports with Complex data models and DAX transformations. To develop reports from multiple data sources including APIs, csv files, relational and non-relational databases, cloud storage buckets including S3 and GCP Collaborate with other teams within the organization and be able to devise the technical solution as it relates to the business & technical requirements will be expected to mentor colleagues and be proactive in developing colleague skill sets to have a better understanding of reporting dashboards Maintain documentation for all processes implemented Adhere to and suggest improvements to coding standards, best practices, and contribute to the improvement of these best practice. Qualifications Data Engineer having developed reports dealing with large volume data on several TB-sized data structures in traditional normalised data warehouses like Teradata & Oracle and cloud Big Data warehouses like Big Query & Snowflake Extensive knowledge of multi-tier, high availability, Google cloud and on-premise data engineering solutions in a complex multi-cloud, multi-enterprise environment Strong Data Modelling experience Advanced knowledge of Power BI, Tabular Editor and DAX Studio Best practices for Power BI and MicroStrategy DAX, Power Query and Dataflows Advanced SQL and PL/SQL and ability to write performance-optimised queries. Essential ability and interest in understanding data from a business perspective. Ability to communicate with business stakeholders and other reports developers across the group. Additional Information At Ivy, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Depending on your role and location, you can expect to receive benefits like: Safe home pickup and home drop (Hyderabad Office Only) Group Mediclaim policy Group Critical Illness policy Communication & Relocation allowance Annual Health check And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. Show more Show less

Company Description Ivy is a global, cutting-edge software and support services provider, partnering with one of the world’s biggest online gaming and entertainment groups. Founded in 2001, we’ve grown from a small tech company in Hyderabad to one creating innovative software solutions used by millions of consumers around the world, with billions of transactions taking place to head even some of the biggest technology giants. Focused on quality at scale, we deliver excellence to our customers day in and day out, with everyone working together to make what sometimes feels impossible, possible. This means that not only do you get to work for a dynamic organization delivering pioneering technology, gaming and business solutions, you can also have an exciting and entertaining career. At Ivy, Bright Minds Shine Brighter. Job Description As a SDET I you will be responsible for creating automated tests. They acquire the skills and competence needed to become a valuable contributor to their team with minimal supervision from senior engineers. Reporting to the Engineering Manager you will be part of the Product & Tech team, who is results-oriented and ready to learn and grow with an experienced team. Are you ready to be part of our journey to be crowned the undisputed champions of the sports betting, gaming, and interactive entertainment industry? What You Will Do Contribute to the future of an innovative product that is revolutionizing the market of sports betting. Adhere to established test plans and test cases. Develop and debug Load testing scripts using Jmeter & Neoload. Also handle load test executions and reporting Conduct both exploratory and scripted testing. Proficiently generate and manage well-documented bug reports while actively communicating with the team. Acquire knowledge of assigned products. Demonstrate a foundational understanding of computer science fundamentals. Capably diagnose and resolve issues in automated tests, efficiently delivering modifications and enhancements of minor complexity under the direct supervision of senior engineers. Effectively maintain and execute existing test cases using test case management tools. Actively engage in all the planned activities of the squad, fostering a reputation as a valuable team member. Maintain awareness of organizational values and consciously strive to exemplify them whenever opportunities arise. Qualifications You are a passionate QA engineer, who is results-oriented and ready to learn and grow with an experienced team. Experience in testing enterprise applications. Experienced with one of the load testing tools like Jmeter, Neoload or Load Runner(must have skill) You are experienced in working with test automation frameworks using open-source tools like Selenium WebDriver, Appium, Robot Framework, Playwright etc. You are well-versed with at least one of the modern programming languages such as Java, JavaScript, C#, Python etc. You are eager to contribute to all testing stages: requirements analysis, test planning, design, execution, QA reporting and analytics. You have the basic knowledge of testing APIs using tools like Postman. You have good analytical skills and the ability to analyze business requirements. You have good verbal and written communications skills. You are open to learning new things and are a good team player. You take the initiative in learning new technologies and sharing knowledge. You are familiar with Scrum/Agile methodology. Additional Information At Ivy, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Depending on your role and location, you can expect to receive benefits like: Safe home pickup and home drop (Hyderabad Office Only) Group Mediclaim policy Group Critical Illness policy Communication & Relocation allowance Annual Health check And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. Show more Show less

Job Description Oversee day-to-day transport operations including routing, scheduling, shift-wise cab allocations, and timely employee pickups/drop-offs. Manage cab vendor relationships, contracts, SLAs, performance metrics, and conduct regular audits to ensure compliance and quality service. Lead and mentor the transport team (executives, dispatch, and ground support), ensuring high performance, accountability, and morale. Prepare and manage transport budgets, track expenses, and implement cost-effective strategies without compromising service quality. Ensure adherence to local transport laws, company policies, and safety regulations. Prepare periodic reports for internal reviews and audits. Conduct regular checks and audits of cabs for hygiene, roadworthiness, GPS functionality, emergency support, and driver background verification. Serve as the point of contact for employee transport-related concerns, ensuring timely resolution and enhancing satisfaction. Manage emergency response protocols, including accident management and alternate transport arrangements Qualifications Graduate in any discipline (MBA or Diploma in Logistics/Operations preferred) Minimum 8 years of experience in corporate transport/cab operations Prior experience managing large-scale transport setups (300+ employees/day) Working knowledge of transport compliance laws, safety protocols, and budgeting Additional Information At Ivy, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in [insert location of role], you can expect to receive great benefits like: Safe home pickup and home drop Group Mediclaim policy Group Critical Illness policy Communication & Relocation allowance Annual Health check And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. Show more Show less

Company Description Ivy is a global, cutting-edge software and support services provider, partnering with one of the world’s biggest online gaming and entertainment groups. Founded in 2001, we’ve grown from a small tech company in Hyderabad to one creating innovative software solutions used by millions of consumers around the world, with billions of transactions taking place to head even some of the biggest technology giants. Focused on quality at scale, we deliver excellence to our customers day in and day out, with everyone working together to make what sometimes feels impossible, possible. This means that not only do you get to work for a dynamic organization delivering pioneering technology, gaming and business solutions, you can also have an exciting and entertaining career. At Ivy, Bright Minds Shine Brighter. Job Description As a Senior Data Engineer, you'll design, develop, deploy, and maintain software features in a specialized technical domain (Back end/Front end). Reporting to the Tech Lead, you'll be part of the Product & Technology Team, focused on creating and enhancing software components of moderate complexity Are you ready to be a part of our journey delivering excellence and collaborating with one of the world's biggest online gaming and entertainment groups? What You Will Do Oversee Data Warehousing and Data Integration projects (4-8 years of experience required). Utilize IDMC ETL tools, including installation, configuration, and administration on Linux (IICS). Manage users, groups, roles, and privileges; handle capacity increases and health monitoring. Develop and refine dashboards for capacity planning and platform resilience. Optimize and tune ETL/ELT jobs and Linux (Red Hat) applications. Administer data project life cycles, enforce ETL/ELT standards, and best practices around quality & profiling Design ETL mappings using Informatica suite. Experience with Snowflake and data quality (DQ) is a plus; integration of IICS/ETL with Snowflake preferred. Manage migration of on-premises data platforms to the cloud. DBT knowledge required Experience with AWS cloud environment. Work with vendors on product road map and upgrades. Qualifications Strong experience in data integration with on-premise and cloud databases (e.g., Snowflake on AWS/Azure). Proficient in Snowflake Expert in Python, SQL & shell Scripting Skilled in Linux-based IDMC administration (IICS). Expertise in data project lifecycle management, including ETL/ELT standards and best practices. Experience in performance optimization and troubleshooting ETL processes. Capable of maintaining comprehensive ETL documentation and collaborating with cross-functional teams. Knowledgeable in security and compliance standards, including GDPR regulations. Experience in real-time batch and ETL data conversions Having Knowledge on CI/CD processes and Automated deployment process. Experience on UAT, Migration and Go-Live Support Additional Information At Ivy, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Depending on your role and location, you can expect to receive benefits like: Safe home pickup and home drop (Hyderabad Office Only) Group Mediclaim policy Group Critical Illness policy Communication & Relocation allowance Annual Health check And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. Show more Show less

Company Description Ivy is a global, cutting-edge software and support services provider, partnering with one of the world’s biggest online gaming and entertainment groups. Founded in 2001, we’ve grown from a small tech company in Hyderabad to one creating innovative software solutions used by millions of consumers around the world, with billions of transactions taking place to head even some of the biggest technology giants. Focused on quality at scale, we deliver excellence to our customers day in and day out, with everyone working together to make what sometimes feels impossible, possible. This means that not only do you get to work for a dynamic organization delivering pioneering technology, gaming and business solutions, you can also have an exciting and entertaining career. At Ivy, Bright Minds Shine Brighter. Job Description The Operations Associate is an integral part of the Hyderabad Marketing Operations team, within the United States (BetMGM) region. In this role, you will be responsible for utilizing the internal tools available to fulfil operations campaigns in a timely manner. This includes operations activities such as creating rewards / bonuses, promotion campaigns, tournaments etc. You`ll play a pivotal role in working along with cross-functional teams to execute key processes, manage projects, and ensure the smooth day-to-day operations of our business. In this role, you`ll be known for your organizational planning skills, attention to detail, strong work ethic and team collaboration skills. The Operations Associate is distinguished from the Operations Associate by several factors including: level of responsibility (e.g. work on larger more complex projects) experience technical expertise (e.g. advanced / expert use of all ops tools and systems), and contribution to improving business operations (e.g. process improvements, tool optimization etc.) What You Will Do Collaborate with the Marketing Operations team and key business stakeholders to meet the day-to-day business requirements. This will involve working closely with: Proposition Content Operations You`ll ensure that all promotion related configurations are executed within the defined SLAs, while maintaining quality and minimizing errors Responsible for internal QA, and ensuring a smooth player journey / experience onsite Communicate effectively with team members and stakeholders to provide updates, gather feedback, and address ops related issues You`ll provide regular updates to the Team Lead on any issues or procedural improvements Provide regular and detailed analysis of player activity as directed by the Operations Manager Follow up on related incidents and alert the relevant teams when an incident needs to be raised Act as second line support to the Customer Services Team, addressing and resolving escalations as required Contribute ideas and suggestions for process improvements, efficiency gains, and operations related enhancements Ensuring the Daily Task Sheets are up-to date Additional Responsibilities Identify opportunities and suggestions for process optimization and efficiency gains, and lead projects to implement changes. Track and report on progress and results, and share learnings with the wider Marketing Ops team Expert in all tools used by the Ops team, and actively works to raise the technical capability of the team by mentoring junior team members and providing training and knowledge share sessions as required Foster collaboration and communication across teams to facilitate the exchange of ideas, promote best practices, and drive operational alignment Stand in for Team Lead as and when required Qualifications 2+ years’ experience as an Operations Associate Advanced / expert use of all tools and systems used by the Operations team, and intermediate knowledge of the tools and systems used by the Content team Proven ability to mentor, train and develop junior staff Proven experience implementing process or ways of working improvements across the team Additional Information At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. Show more Show less

Company Description Ivy: We’re a global business. But we’ve nurtured a start-up culture. And our hunger and drive to succeed keeps growing. Everyone, at all levels and in all departments, brings their A-game, every day. It's a dynamic, change-driven organisation. A place to be self-motivated, to have a can-do attitude, and to push boundaries. Job Description Ivy is hiring a Senior Data Scientist to join our team. As our Senior Data Scientist, you will build high-quality (normally deployed to a production environment) systems that align with our strategic goals and are fully integrated with our products and processes. You will work with stakeholders around the globe to scope our solutions, help them understand, test, and adopt our solutions. You will operate both as an individual contributor as well as a part of a larger delivery team, with a need to task manage more junior DS as needed. You will have a broad technical background to help shape and deliver cutting-edge machine learning solutions across a wide functional landscape, including CRM, Responsible Gambling, churn modelling, customer lifetime value, cross-sell, player protection, as well as clustering and forecasting. What Will You Do You will work with stakeholders around the globe to scope our solutions and help them understand, test, and adopt them. You will operate both as an individual contributor as well as a part of a larger delivery team, with a need to task manage more junior DS as needed. Build models and machine-learning algorithms, taking the opportunity from ideation through to deployment in our live production environment. Analyse large amounts of information to discover trends and patterns, presenting the results in a commercially impactful manner Extract and interpret the business insights and provide recommendations based on those insights. Apply mathematical rigor and a highly refined sense of both "where to look next" and "whatto doo instead" when performing your analyst. is Undertake pre-processing of structured and unstructured data for your analyst. ics Conduct research and development activities, data exploration and discovery, develop prototypes, algori theoremss, and proof of concepts, leveraging leading data science and technology solutions – bring in the best of the wider community to the team. Communicate data collection and statistical methodologies and their results to both technical and nontechnical audiences. You will operate both as an individual contributor as well as a part of a larger delivery team, with a need to task manage more junior DS as needed. Qualifications The candidate MUST have a minimum of 9+ years of experience in the field of AI & data science. Candidates from Tier-1 & Tier-2 colleges or PhD are preferred. Proficient in the application of data science concepts to commercial problems. Strong data science, predictive modelling, Machine Learning, and AI understanding and experience. Experience in working with vast amounts of data to detect trends and patterns. Proficient in translating business needs into technical data science requirements. Analytics mindset skill with the ability to turn a business question/problem into an analytics plan, deciding on what data to use, how to transform it, what methods/models to apply, and how to turn the outcome into usable, actionable output. Strong understanding of A/B testing techniques. Additional Information At Ivy, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Depending on your role and location, you can expect to receive benefits like A regular bonus Healthcare support Pick and drop cab facility Great development opportunities Wellbeing support, and so much more. And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes, join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. Show more Show less

Company Description Ivy is a global, cutting-edge software and support services provider, partnering with one of the world’s biggest online gaming and entertainment groups. Founded in 2001, we’ve grown from a small tech company in Hyderabad to one creating innovative software solutions used by millions of consumers around the world, with billions of transactions taking place to head even some of the biggest technology giants. Focused on quality at scale, we deliver excellence to our customers day in and day out, with everyone working together to make what sometimes feels impossible, possible. This means that not only do you get to work for a dynamic organization delivering pioneering technology, gaming and business solutions, you can also have an exciting and entertaining career. At Ivy, Bright Minds Shine Brighter. Job Description As a People Analytics Analyst, you will deliver People Data products to drive strategic and operational decisions for global HR audiences and managers across the business. Your insights will empower People teams and business leaders to take evidence-based action. Reporting to the People Analytics Lead and working closely with colleagues in the UK, you will be part of the People Analytics team who deliver value in data via online self-service reports and PowerBI dashboards and answering ad-hoc requests for People information from People Teams and across the business. Our main data platforms are Oracle and ServiceNow. What You Will Do Maintain and optimise business-as-usual management information reporting through PowerBI dashboards (weekly and monthly). Respond to and manage ad-hoc People Data requests from stakeholders, delivering clear and contextualised outputs. Regular data quality monitoring – Running and analysing reports to identify Data Quality issues, explaining variances and trends. Continuous improvement through identifying and suggesting changes to processes or systems improvements to drive data integrity. Design and deliver insight reports utilising multiple data sets to uncover trends and support the HR community and leaders in the decision making process. Promote self service reporting adoption through stakeholder engagement and training Facilitate the training of, and engagement in, the use of self-service reporting capabilities to key users across the business. Partner with functional areas of People & Culture Team on key People/HR initiatives; provide expert advice and guidance to the teams on data. Qualifications 3+ years of experience developing reports/dashboards in Power BI, including DAX functions and data modelling. Strong data manipulation skills, proficiency in Excel for analysing large datasets (e.g. lookups, formulas, pivot tables). Experience creating data insights and visualizations to present data effectively. High attention to detail with ability resolve data issues in complex datasets. Proven experience building strong stakeholder relationships. Knowledge of HR metrics, KPIs, and experience in delivering HR management information. Additional Information Benefits At Ivy, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us you can expect to receive great benefits like: Safe home pickup and home drop (Hyderabad Office Only) Group Mediclaim policy Group Critical Illness policy Communication & Relocation allowance Annual Health check And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. Show more Show less

Company Description Ivy is a global, cutting-edge software and support services provider, partnering with one of the world’s biggest online gaming and entertainment groups. Founded in 2001, we’ve grown from a small tech company in Hyderabad to one creating innovative software solutions used by millions of consumers around the world, with billions of transactions taking place to head even some of the biggest technology giants. Focused on quality at scale, we deliver excellence to our customers day in and day out, with everyone working together to make what sometimes feels impossible, possible. This means that not only do you get to work for a dynamic organization delivering pioneering technology, gaming and business solutions, you can also have an exciting and entertaining career. At Ivy, Bright Minds Shine Brighter. Job Description As an Agile Lead you will be responsible for creating and to grow productive, self-organizing teams, you will spearhead the development and enhancement of Agile methodologies and partner with product colleagues to ensure value is added. Reporting to the Head of Portfolio you will be part of the Product & Technology Team, who will Work with the Product Lead to ensure a value-driven backlog is prioritised and constantly evaluated/validated. What You Will Do Ensures all team Agile ceremonies are taking place and facilitated to a high standard. Supports the team in completing robust, realistic, and achievable plans. Encourages team to drive collectively towards sprint goals and targets. Drives value and optimises performance. Facilitates the identification, mitigation and resolution of risks and impediments that could impact the team’s success. Focuses on introducing and managing metrics that monitor the team’s performance, health and highlight areas of improvement. Facilitates effective retrospectives to gain open and honest feedback that drives impactful continuous improvement. Ensures quality team data is available, so that the team’s progress versus agreed plans can be tracked and addressed appropriately. Utilises effective coaching and mentoring to empower and trust teams to take ownership and be self-organising. Embraces change and challenges, adapting as guided by Agile values and principles. Driven by an Agile mindset, fosters effective collaboration and clear communication. Qualifications Expertise in Agile methodologies. Skilled in sprint events and stakeholder management. Experience in Program Increment Planning and problem-solving. Commitment to continuous improvement and risk management. Strong interpersonal skills. Proficient in OKR strategy and Agile development. Advanced in KPI/metric monitoring. Experience with microservices and SOA. Awareness of security best practices (OWASP). Additional Information At Ivy, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Depending on your role and location, you can expect to receive benefits like: Safe home pickup and home drop (Hyderabad Office Only) Group Mediclaim policy Group Critical Illness policy Communication & Relocation allowance Annual Health check And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. Show more Show less

Company Description Ivy is a global, cutting-edge software and support services provider, partnering with one of the world’s biggest online gaming and entertainment groups. Founded in 2001, we’ve grown from a small tech company in Hyderabad to one creating innovative software solutions used by millions of consumers around the world, with billions of transactions taking place to head even some of the biggest technology giants. Focused on quality at scale, we deliver excellence to our customers day in and day out, with everyone working together to make what sometimes feels impossible, possible. This means that not only do you get to work for a dynamic organization delivering pioneering technology, gaming and business solutions, you can also have an exciting and entertaining career. At Ivy, Bright Minds Shine Brighter. Job Description About the Role We are looking for a skilled Web Tracking Analyst to join our Web Tracking Team . In this role, you will support the team in building and automating monitoring dashboards for behavioural data collected via Google Analytics . You will also play a key role in reporting and data investigations , helping to ensure data accuracy, integrity, and usability across our digital properties. This is a hands-on role that requires working with large datasets in Google BigQuery and Snowflake , and closely collaborating with Web Tracking Analysts to enable data-driven decisions and maintain high data quality standards. Key Responsibilities Design, build, and automate dashboards to monitor the quality and completeness of behavioural tracking data. Support the Web Tracking Team with regular and ad-hoc reporting needs, ensuring timely and accurate data delivery to stakeholders. Investigate and debug issues in the behavioural data collected through Google BigQuery and Snowflake. Identify anomalies, gaps, and inconsistencies in data and proactively recommend solutions. Work with Web Tracking Specialists to improve tracking coverage and documentation. Translate business questions into data analysis and deliver clear, actionable insights. Maintain documentation of dashboards, data issues, and analysis outcomes. Key Requirements Proven experience as a Data Analyst working with behavioural or digital analytics data. Strong proficiency in SQL, with hands-on experience using Google BigQuery or Snowflake. Good understanding of digital behavioural data. Familiarity with data visualisation tools (e.g., Looker Studio, Tableau, Power BI). Strong analytical mindset with attention to detail and problem-solving skills. Effective communication skills and the ability to work closely with both technical and non-technical teams. Qualifications Essential: Experience with SQL at advanced level Experience in working with Snowflake Google Big Query at advanced level Experience with R or Python at a medium to advanced level Demonstrate a practical understanding of the marketing landscape, common web tracking platforms, tools, and techniques. Comfortable cleaning and preparing data from large data sets Experience utilizing viz tools such as Tableau and Power BI Experience with Google Analytics (front end and nested raw tables), Big Query and the wider GCP platform. Thoroughness and attention to detail Business standard use of the English language Experience using Excel at a medium to advanced level Capability to identify and solve problems when dealing with multiple tasks and working to a deadline Target and goal orientated individual with an ability to work under pressure and independently Excellent ability to work well within a team environment Enthusiastic and flexible working attitude Willingness to adapt to changes and learn new tools Additional Information At Ivy, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Depending on your role and location, you can expect to receive benefits like A regular bonus Healthcare support Pick and drop cab facility Great development opportunities Wellbeing support, and so much more. And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes, join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. Show more Show less