Posted:2 months ago| Platform: Linkedin logo

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On-site

Job Type

Part Time

Job Description

Company Description

Thakral Hospital and Fertility Centre has been committed to providing high-quality IVF and maternity services with a personal touch for over 21 years. We offer world-class IVF care with quality facilities at a reasonable cost. Our hospital is dedicated to excellence in surgical services and patient care, ensuring a supportive environment for patients and their families.


Key Responsibilities:

  • Handle all incoming and outgoing calls related to enquiries.
  • Call and follow up with IVF leads received from calls, walk-ins, or online platforms.
  • Maintain and update patient enquiry, appointment, and registration records daily.
  • Schedule and confirm IVF consultations and procedures with patients.
  • Coordinate between patients, counsellor, and doctors for appointments.
  • Track and report daily enquiries, follow-ups, and conversions.
  • Assist in maintaining data of patients who visited, registered, or started IVF.
  • Handle WhatsApp and basic online queries professionally.
  • Maintain patient confidentiality and ensure smooth communication.

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