ITIL Certified IT Service Management Specialist For Bangalore Pune

2 - 7 years

4 - 6 Lacs

Posted:Just now| Platform: Naukri logo

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Job Type

Full Time

Job Description

ITIL v3/v4 Foundation Certification (Intermediate or Expert preferred).
Strong knowledge of ITIL processes:Incident ManagementProblem ManagementChange ManagementService Request ManagementConfiguration Management

Required Candidate profile

Exp with ServiceNow / Remedy / Jira Service Desk or equivalent ITSM tools.Good understanding of SLA / OLA mgt reporting.Strong skills in process documentation, governance, and compliance

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