IT Technology Services Senior Specialist-Basis / NetWeaver / Business Objects

You will be working as an IT Technology Senior Consultant at SAP, where you will be a part of the Enterprise Cloud Services (ECS) Delivery team responsible for running customer landscapes globally in a 24x7 operations model. Your role will involve monitoring customer systems, maintaining monitoring infrastructure, ensuring timely detection and notification of outages, assisting in faster resolution of outages/critical incidents, and driving proactive monitoring and improvement initiatives to enhance overall monitoring reliability and adherence to customer SLAs. **Key Responsibilities:** - Monitor customer systems and maintain monitoring infrastructure - Ensure timely detection and notification of outages - Assist in faster resolution of outages/critical incidents - Drive proactive monitoring and improvement initiatives to enhance monitoring reliability and adherence to customer SLAs **Qualifications Required:** - Experience in IT technology consulting - Strong knowledge of monitoring tools and techniques - Ability to work in a 24x7 operations model - Excellent problem-solving skills SAP, a global leader in end-to-end business application software and related services, values inclusion and diversity in its workforce. The company is committed to providing equal employment opportunities and accessibility accommodations to applicants with disabilities. SAP encourages personal development and invests in its employees to help them realize their full potential. If you are interested in bringing out your best at SAP and contributing to a purpose-driven and future-focused organization, this role may be the right fit for you.,