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IntouchCX
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IT Technician

IT Technician

IntouchCX

20 years

0 Lacs

hyderabad telangana

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

software troubleshooting 12th pass analysis skills

Work Mode

On-site

Job Type

Full Time

Job Description

About IntouchCX
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. About the Job The primary responsibilities for the Information Technology (IT) Technician position are the maintenance and repair of computer hardware/software in a break/fix environment. As IT Technician, You Will…

Install and test workstations (break/fix), fix performance issues, diagnose/replace hardware-related problems
Ensure workstations are functional (computer hardware peripherals/components) and communicate properly on the network
Troubleshoot/report specific line of business program issues
Accountable for tracking and organization of physical hardware
Being clean and organized within the IT department is a must
Provide support for the IT Department - ‘organization and cleanup’ as required

As IT Technician, You Have…

High School diploma or equivalent
Adaptability to learn a variety of software programs
Strong analytical and problem solving skills
The ability to multitask and self-manage your work day is crucial
Must be able to work evenings and weekends
Ability to work in a fast paced and time sensitive environment
Ability to lift 50LBs

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IT Technician