IT Technical Analyst

Key Responsibilities:

• Contribute to the creation of technical specifications for applications, infrastructure, or complete solutions.
• Assist in technical analysis of potential solutions, evaluating the technical fit and viability of commercial off-the-shelf products versus custom-built solutions.
• Deliver solution designs adhering to standards and leveraging re-use of components.
• Create high-level and detailed designs of infrastructure or applications, interfaces, conversions, extensions, reports, and workflows while meeting architecture, security, performance, scalability, and maintainability requirements.
• Assist technical and infrastructure groups in understanding the solution design and specifications.
• Participate in formal design reviews and code reviews to ensure detailed design specifications are understood and coding standards are adhered to.
• Leverage re-usability of component designs to reduce costs and shorten time to deliver solutions.
• Ensure efficiency in the build and deploy processes, leveraging automation where possible.
• Assist in the test strategy and execution of the master test plan.
• Contribute to the creation of standards, processes, procedures, and guidelines for the IT design and development community, as well as work instructions or runbooks used for end-user support.
• Analyze and revise existing systems and documentation to identify remediation or improvements in the application or infrastructure solution.
• Provide level 3 support for critical issues.
• Work closely with IT technical service providers to ensure outsourced work packages are delivered to specifications, meeting key parameters of quality, schedule, cost, security, performance, and scalability.

Qualifications:

• College, university, or equivalent degree in Computer Science, Information Technology, Business, or related subject, or relevant equivalent experience required.
• This position may require licensing for compliance with export controls or sanctions regulations.

Competencies:

• Collaborates:

  Building partnerships and working collaboratively with others to meet shared objectives.

• Customer Focus:

  Building strong customer relationships and delivering customer-centric solutions.

• Interpersonal Savvy:

  Relating openly and comfortably with diverse groups of people.

• Plans and Aligns:

  Planning and prioritizing work to meet commitments aligned with organizational goals.

• Tech Savvy:

  Anticipating and adopting innovations in business-building digital and technology applications.

• Solution Configuration:

  Configures, creates, and tests solutions for commercial off-the-shelf (COTS) applications using industry standards and tools.

• Solution Design:

  Creates and defines solution designs complete with instrumentation and measurement.

• Solution Functional Fit Analysis:

  Composes and decomposes systems into component parts to study their interaction.

• Solution Modeling:

  Creates, designs, and formulates models, diagrams, and documentation.

• Solution Validation Testing:

  Validates configuration item changes or solutions using defined best practices.

• Values Differences:

  Recognizing the value that different perspectives and cultures bring to an organization.

Skills:

• Experience in ETL/Data Engineering Technologies (SSIS, Data Bricks - PySpark).
• Good knowledge of SQL.
• Experience in programming languages like Python.
• Good communication skills.

Experience:

• Intermediate level of relevant work experience required.
• 3-5 years of experience.