IT Systems Support Engineer

Job Summary

We are looking for a proactive and technically skilled IT Support Engineer with 2–3 years of hands-on experience in IT infrastructure and end-user support. The candidate will be responsible for providing on-site and remote IT support across both internal environments and client locations, ensuring smooth operation of systems, applications, and virtualized environments.

Required Skills & Qualifications

• Provide L1/L2 IT support for Network, Windows Server and Windows client environments
• 2–3 years of experience in IT support / system administration
• Basic understanding of networking concepts (LAN, WAN, VPN, TCP/IP)
• Support VDI and virtualization platforms (VMware / Hyper-V / similar)
• Manage and troubleshoot desktop, laptop, printer, and peripheral issues.
• Provide application support for business and client applications
• Handle on-site client visits for issue resolution, system setup, and maintenance
• Coordinate with internal teams and vendors for escalated issues
• Maintain documentation, incident logs, and asset records
• Ensure adherence to IT policies, SLAs, and best practices
• Relevant certifications such as CompTIA A+, CCNA, etc are a plus
• Bachelor's degree in Computer Science, Information Technology, or a related field

Job Types: Full-time, Permanent

Pay: ₹240,000.00 - ₹300,000.00 per year

Work Location: In person