IT Systems Administrator

Principal Accountabilities:

· Technical Expertise: Serve as the technical expert in system administration for the SLS environment, ensuring optimal performance and reliability.

· Queue Management: Efficiently manage and prioritize IT service requests and incidents using queue management techniques to ensure timely resolution and minimal disruption to business operations.

· ITIL Best Practices: Implement and maintain ITIL best practices for service management, including incident, problem, change, and release management, to enhance service delivery and operational efficiency.

· System Installation and Configuration: Oversee the installation and configuration of new software, hardware, network, and cloud infrastructure to support business needs.

· Performance Monitoring: Continuously monitor system performance to identify and address potential issues proactively.

· Active Directory Management: Manage Active Directory servers, security groups, and group policy development and deployment.

· User Account Management: Oversee the management of user accounts and assets, assigning security permissions on the network.

· Additional Duties: Perform other duties as assigned to support the IT department and organizational goals.

· Other:

· EH&S Compliance: Demonstrate personal responsibility for, and ensure compliance with, all Environmental Health & Safety (EH&S) policies, procedures, and initiatives within the team.

· Diversity and Inclusion: Promote diversity and inclusion, positive employee relations, and teamwork, ensuring all team members are treated fairly and equitably.

· Cost Management: Manage costs in line with budgetary requirements and financial policies and procedures.

· Continuous Improvement: Support and recommend continuous improvement initiatives and foster compliance with quality requirements.

· Policy Compliance: Ensure team compliance with all company policies, procedures, and initiatives.

· Workforce Development: Cultivate a well-trained workforce, including support of performance-management and career-development initiatives.

Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹700,000.00 per year

Benefits:

• Provident Fund

Work Location: In person