IT System Administrator L2 - Only Immediate joiners

Vee Healthtek

4 - 9 years

0 Lacs

hyderabad

Posted:3 weeks ago| Platform:

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Skills Required

communication skills l2 technical support active directory webex

Work Mode

Work from Office

Job Type

Full Time

Job Description

Soft Skills

*Excellent communication and customer service capabilities across globally.

Strong analytical thinking and problem-solving skills.
Team-oriented with the ability to collaborate effectively.
Proficient in documentation skills

Job Summary

L2 System Administrator within the End User Computing team

Key Responsibilities

Deliver
L2 support for desktops, laptops, mobile devices, peripherals, and client applications Teams, Zoom, Avaya, Citrix, VMware Horizon
, etc.
Diagnose and resolve complex hardware and software issues escalated from L1 support.
Manage and deploy OS images and updates using tools like ManageEngine and WDS.
Administer endpoint devices through Intune and ManageEngine Desktop Central.
Maintain endpoint security including antivirus, encryption, and patch management.
Collaborate with L1 support to enhance resolution efficiency and user satisfaction.
Document technical procedures, configurations, and troubleshooting steps.
Support onboarding/offboarding activities including device setup and access provisioning.
Monitor and analyze the endpoints performance and suggest improvements.

Required Skills & Qualifications

Minimum
3 years of experience in endpoint support with Windows 10/11
.
Proficient in Windows 10/11, macOS, and Linux OS
Intermediate-level expertise in Linux OS.
Hands-on experience with endpoint management tools like ManageEngine Desktop Central and Intune.
Solid understanding of
Active Directory, Group Policy, DNS, DHCP, MS Teams, and Office 365
.
Strong networking fundamentals including switching and routing.
Mandatory scripting skills in
PowerShell
and Bash.
Certifications such as ITIL, MCSA.
Preferred certifications: MD-100 / MD-101.

Interested candidates can share their resumes to Sathishkumar.b@veehealthtek.com.

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