IT Support Technician

As an IT Support Executive, your role will involve providing technical assistance and day-to-day support to employees throughout the organization. This includes maintaining computer systems, networks, biometric devices, internet connectivity, printers, and other IT infrastructure to ensure smooth operations at all office locations. Key Responsibilities: - Provide first-level technical support for hardware, software, network, and system-related issues. - Install, configure, and troubleshoot desktops, laptops, printers, scanners, and other peripherals. - Monitor and maintain local area networks (LAN), Wi-Fi routers, and internet connectivity across offices. - Coordinate with external vendors and service providers for maintenance and repair of IT equipment. - Support and manage biometric attendance devices and CCTV systems. - Maintain inventory of IT assets, software licenses, and accessories. - Perform regular system updates, backups, and security checks. - Set up new user accounts, email IDs, and access permissions as per company policy. - Provide technical assistance during meetings, presentations, and video conferences. - Ensure data security and adherence to IT policies. - Document issues and solutions for future reference and reporting. Qualifications Required: - Education: Bachelors Degree / Diploma in Computer Science, IT, or related field. - Experience: 1-3 years of relevant IT support experience. In this role, you should have knowledge of Windows OS, MS Office, and networking fundamentals. Experience with routers, switches, firewalls, and antivirus systems is beneficial. Basic knowledge of server management is a plus. Soft skills such as good communication, problem-solving abilities, a strong sense of ownership, attention to detail, and the ability to multitask and work under minimal supervision are essential. Please note that this is a full-time position requiring in-person work at the designated location.,