IT Support Technician

Key Responsibilities:1. Technical Support

• Provide on-site support for computers, laptops, projectors, I Q Panels, printers, and biometric devices.
• Troubleshoot hardware and software issues for teachers, admin staff, and students.
• Install and configure operating systems, software applications, and updates.

2. Network & System Management

• Monitor and maintain LAN/Wi-Fi connectivity across the school.
• Manage user accounts, passwords, and access controls.
• Ensure data backup, system security, and antivirus updates.

3. Classroom Technology Support

• Provide timely support for smart classrooms, I Q equipment, and online teaching tools.
• Assist teachers during online/hybrid classes and ensure devices are functional.
• Maintain projectors, speakers, and interactive panels.

4. Inventory & Maintenance

• Maintain IT asset records (computers, cables, projectors, routers, etc.).
• Schedule regular preventive maintenance of IT equipment.
• Coordinate with external vendors for repairs, AMC, and service requests.

5. Software & Platform Support

• Support school ERP (MCB), attendance systems, LMS, and communication apps.
• Assist staff with email setup, software login issues, and digital tools.
• Ensure smooth functioning of CCTV monitoring software, if applicable.

6. Event Support

• Provide technical setup for school events, presentations, competitions, and meetings.
• Manage audio-visual equipment during assemblies and programmes.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person