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IT Support Executive

NEXTDAY LOGISTICS INDIA PRIVATE LIMITED

0 years

1 - 2 Lacs

Kochi, Kerala

Posted:1 month ago| Platform: SimplyHired logo

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Skills Required

Computer Science Software troubleshooting Windows Microsoft Office Bachelor's degree In-person Diploma Communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for an enthusiastic and detail-oriented IT Support Executive (Fresher) to join our growing team. This is an excellent opportunity for recent graduates who are passionate about IT and eager to kick-start their career in a dynamic work environment.

Key Responsibilities:

Provide first-level technical support to internal users via phone, email, or in-person.
Troubleshoot hardware, software, and network-related issues.
Install, configure, and maintain computer systems, printers, and software.
Support system updates, backups, and security protocols.
Escalate unresolved issues to the next level of support.
Maintain accurate records of issues and resolutions using the ticketing system.
Assist in IT asset management and inventory tracking.
Support onboarding of new employees with IT setup.

Required Qualifications:

Bachelor’s Degree/Diploma in Computer Science, Information Technology, or a related field.
Basic knowledge of Windows OS, MS Office, networking, and computer hardware.
Strong problem-solving and communication skills.
Eagerness to learn and adapt to new technologies.
Ability to work independently and as part of a team.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

Health insurance
Provident Fund

Shift:

Day shift

Work Location: In person

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