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IT Support Engineer

1 years

1 - 2 Lacs

Posted:7 hours ago| Platform: GlassDoor logo

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Work Mode

Remote

Job Type

Full Time

Job Description

  • Addressing user tickets for issues regarding hardware, software, and networking.
  • Assisting customers through installing applications and computer peripherals.
  • Providing technical support either by visiting on-site or through remote-access systems.
  • Providing IT networks and customer services to users inside and outside the company.
  • Guide users with step-by-step instructions to resolve the issues.
  • Customising the desktop applications as per the needs of users and clients.
  • Advising on software and hardware upgrades.
  • Maintaining a log of job tickets and maintenance tasks.
  • Ensuring that the user systems are working fine.
  • Creating technical reports and manuals.
  • Keep up with current breakthroughs in computing technology and research its reviews.

Job Type: Full-time

Pay: ₹16,000.00 - ₹18,000.00 per month

Benefits:

  • Health insurance

Shift:

  • Day shift

Work Days:

  • Monday to Friday

Experience:

  • Field Desktop support: 1 year (Required)

Willingness to travel:

  • 50% (Required)

Work Location: In person

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