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Snow Planet
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IT Operations Management, Advisory Solution Consultant

IT Operations Management, Advisory Solution Consultant

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Snow Planet

2 - 7 years

11 - 15 Lacs

mumbai

Posted:2 weeks ago| Platform:

Apply

Skills Required

product management vmware automation event management it operations management machine learning javascript snmp presales perl

Work Mode

Work from Office

Job Type

Full Time

Job Description

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powe'red tools, automating workflows, analyzing AI-driven insights, or exploring AIs potential impact on the function or industry
Create and contribute to sales campaigns focused on IT Operations Management leveraging IT Datacentre technologies, and enterprise architecture initiatives with ServiceNow applications that focus on service modelling, event management, and discovery.
Contribute and maintain a showcase of ITOM solutions created on the ServiceNow platform.
Create and own programs that enable Solution Consultants to demonstrate the value of IT Operations Management on the ServiceNow platform.
Strong alignment with product management and engineering teams on roadmap and field feedback.
Assist the sales personnel in the qualification of Enterprise customer needs and performing pre-demo needs analysis
Provide mentoring and training to peers and other colleagues in the organization.
Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via Zoom
Generation of product demo scripts and scenarios and maintaining demonstration environment(s)
Scoping and delivering Proof of Concept/Proof of Value engagements with prospects
Responding to Request for Information/Proposal documents
Staying current on product developments/releases to a level required for demo and Proof-of-Value/Proof-of-Concept
Supporting Marketing events user conferences, trade shows, webinars etc
Staying current on competitive analyses and understanding differentiators between the company and its competitors.
Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security etc
Serve as regional team lead to lead practice activities when called upon.
In conjunction with Sales Personnel and Professional Services, conduct transition briefing - communicate commitments, expectations etc in preparation for deployment
Act as the ServiceNow subject matter expert at Executive briefings / marketing events

To be successful in this role you have:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powe'red tools, automating workflows, analyzing AI-driven insights, or exploring AIs potential impact on the function or industry.
An understanding of enterprise architecture domains
Experience with integration, observability, automation, and orchestration technologies eg, Amazon API, VMware automation, Puppet, Chef, Ansible
Experience with AI-enhanced IT Operations (AIOps), Agentic AI and Machine Learning
Experience with discovery technologies eg, Tanium, Tenable, Qualys, ADDM, BMC Helix
Experience with event management platforms eg, Splunk, Datadog, Dynatrace
Experience of service oriented and distributed application architecture in the enterprise (web services, data access and persistence, client/server, etc)
Experience with cloud platforms such as AWS, Azure, and GCP
Experience in storage, network, and compute of enterprise environments
An understanding or experience with CMDB implementations
Experience scripting with one or more scripting languages or protocols eg, PowerShell, Perl, wmi, ssh, python, JavaScript, Xpath, SNMP
Pre-sales experience, IT Operations Management experience would be advantageous (Tool or process).
Exhibits prior and current technical expertise in web technology and the ability to learn new technology.
Technical or practice team lead in previous roles
Exceptional communication and presentation skills to include technical and business concepts.

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IT Operations Management, Advisory Solution Consultant