IT Network / Desktop | CCNA | MNC | Mon - Fri | Mumbai/Pune/Bengaluru

Job Description

Accountabilities / Job Description Responsibilities: Provide NOC Services in a serviced office environment with mostly multinational clients Pro-actively monitor performance and capacity of Network and Infrastructure systems for our clients Perform regular checks, Backup and maintenance on Network, Infrastructure hardware andsoftware Responding to Network, Infrastructure and security alerts and hardware malfunction Coordinate with ISP & vendor raise tickets Tracking and documenting Network issues and compiling incident reports. Manage L1 & L2 Tickets locally and L3 & L4 with HQ IT using service now Ticketing systems. Coordinate with HQ IT teams on Network, Application and Infrastructure tasks and projects. Key Performance Indicators/Job Requirements Primary Technical Skills In-depth knowledge in IPV4 and IPV6 is added advantage Good Knowledge in Networking, Security, Voice and Server Expertise in monitoring systems. Scripting knowledge is plus Hands on experience on Cisco router, switch, firewall, wireless and VMWare. Qualifications Bachelor Degree in Computer Science or above At least 2 ~ 4 years experience in NOC Engineer Experience in team management and project management Cisco Certified CCNA, CCNP or other Microsoft certification Competencies Excellent and up to date technical skills Ability to work independently with good time management Initiate & Identify IT Services opportunities, reporting to immediate supervisor Keen eye for details