IT Network and Admin

Role Overview: As an IT Administrator at Ken Research in Gurugram, India, you will be responsible for managing and maintaining the company's IT infrastructure to ensure system availability, security, and performance. Your key focus will be on network security, including the maintenance of Sophos Firewall, remote security management for devices, and secure file-sharing protocols to protect sensitive data. Key Responsibilities: - System Administration: - Manage and maintain server configurations in both cloud and on-premises data centers. - Oversee user account management and access control according to company IT policies. - Ensure regular system backups and implement disaster recovery protocols. - Network Security: - Manage and secure network systems, with a focus on Sophos Firewall maintenance. - Monitor and secure remote access for devices to ensure data protection compliance. - Lead cybersecurity initiatives for device security and data protection. - Vendor Management: - Manage relationships with IT vendors for timely product and service delivery. - Evaluate, select, and oversee vendors for hardware, software, and IT services. - Monitor vendor performance and service level agreements (SLAs). - Asset Management: - Oversee procurement, inventory management, and lifecycle tracking of IT assets. - Ensure proper documentation of assets such as warranties, licenses, and service records. - Ensure asset disposal aligns with company policies and compliance standards. - Hardware Management: - Manage and maintain IT hardware, including servers, workstations, and peripherals. - Troubleshoot hardware issues to minimize downtime and coordinate repairs/replacements. - Software Management: - Install, configure, and manage software applications as per business needs. - Maintain an up-to-date inventory of software licenses, ensuring compliance and timely renewals. - Ensure timely software patching and updates for system functionality and security. - End-User Support: - Provide technical support to end-users for hardware and software issues. - Develop and implement IT training programs to enhance user proficiency. - Act as the primary point of contact for troubleshooting IT-related problems. Qualifications & Skills: - Education: Bachelors or Masters degree in Computer Science, Information Technology, or related field. - Experience: 3-5 years in IT system administration, network management, and cybersecurity. - Certifications: Relevant certifications (e.g., CCNA, CCNP, MCSA, MCSE, CISSP, etc.) are preferred. - Skills: - Proficiency in managing cloud services, network hardware, and software. - Strong knowledge of cybersecurity frameworks and regulatory compliance. - Experience with Sophos Firewall, Remote Security Management, and file-sharing protocols. - Vendor management, asset and hardware management, troubleshooting, and communication skills are essential. - Ability to handle critical IT issues under pressure. (Note: Additional details about the company were not provided in the job description.),