IT Network and Admin

You are looking for an IT Administrator role at Ken Research, Gurugram, India. As the IT Administrator, you will be responsible for managing and maintaining the company's IT infrastructure to ensure system availability, security, and performance. Reporting to the Chief Digital Officer, your key responsibilities will include system administration, network security, vendor management, asset management, hardware management, software management, end-user support, project & change management, compliance & documentation. In terms of system administration, you will manage server configurations, installations, and maintenance across cloud and on-premises data centers. You will oversee user account management, permissions, and access control according to company IT policies. Disaster recovery protocols and regular system backups will also be under your purview. Network security will be a critical aspect of your role, focusing on managing and securing network systems, maintaining Sophos Firewall, and ensuring secure file-sharing protocols. You will monitor and secure remote access for devices, lead cybersecurity initiatives, and ensure data protection compliance. Vendor management will involve managing relationships with IT vendors, evaluating and overseeing vendors for hardware, software, and IT services, as well as monitoring vendor performance and service level agreements. Asset management responsibilities include overseeing procurement, inventory management, and lifecycle tracking of IT assets, ensuring proper documentation and compliance with disposal policies. Hardware management will require you to manage and maintain all IT hardware, troubleshoot issues, and coordinate repairs and replacements. Software management will involve overseeing the installation, configuration, and management of software applications, maintaining an up-to-date inventory of software licenses, and ensuring timely patching and updates. You will provide end-user support, resolving hardware and software issues efficiently, and develop and implement IT training programs. Project & change management duties will include leading IT projects, managing change requests, and collaborating with cross-functional teams. Compliance & documentation tasks will involve ensuring adherence to data protection regulations, maintaining comprehensive documentation, and upholding internal and external standards. To qualify for this role, you should have a Bachelors or Masters degree in Computer Science or a related field, along with 3-5 years of experience in IT system administration, network management, and cybersecurity. Relevant certifications such as CCNA, CCNP, MCSA, MCSE, CISSP are preferred. You should possess proficiency in managing cloud services, network hardware, cybersecurity frameworks, vendor management skills, and strong troubleshooting abilities. Excellent communication skills and the ability to manage critical IT issues under pressure are essential for this position.,