IT Infrastructure Specialist/Manager

Role Overview: You will be responsible for independently designing, implementing, managing, and maintaining the organization's IT infrastructure to ensure optimal performance, high availability, and security across servers, networks, cloud environments, storage systems, and end-user devices. The ideal candidate is expected to have a strong understanding of enterprise IT systems, network architecture, cloud solutions, and security protocols. Key Responsibilities: - Design and deploy scalable and secure IT infrastructure, including physical and virtual servers, storage systems, LAN/WAN, firewalls, and cloud environments. - Configure, manage, and troubleshoot routers, switches, firewalls, VPNs, and wireless access points to ensure reliable connectivity and security. - Administer Windows/Linux servers, virtual machines (VMware/Hyper-V), backup systems, and storage (SAN/NAS) solutions. - Implement and maintain cloud services (e.g., AWS, Azure, Google Cloud), including hybrid infrastructure integration, security, and performance optimization. - Ensure systems and networks are secure through firewall rules, access controls, patch management, antivirus/antimalware, and compliance with relevant security standards. - Monitor system performance, availability, and health; respond to incidents, perform root cause analysis, and implement long-term fixes. - Manage and support end-user computing devices (desktops, laptops, printers, VoIP, mobile devices), resolve user issues, and provide technical guidance. - Maintain clear documentation of network diagrams, configurations, standard operating procedures (SOPs), and incident reports. - Develop, test, and maintain disaster recovery (DR) and backup strategies to ensure data integrity and system availability. Qualifications Required: - Bachelor's Degree in Computer Science, Information Technology, or a related discipline. - Certification: CCNA (Cisco Certified Network Associate) or equivalent (CompTIA Network+, MCSA, etc.). - Proven experience in IT infrastructure management, including servers, storage, networking, and security. - Strong understanding of network protocols, IP addressing, sub netting, routing, and switching. - Proficiency in managing Windows/Linux servers, virtualization (VMware/Hyper-V), and backup tools. - Experience with cloud platforms (Azure, AWS, or GCP) and hybrid environments. - Solid knowledge of IT security practices, firewalls, VPNs, antivirus, and access control systems. - Strong analytical and problem-solving skills. - Excellent communication and documentation skills. - Ability to work independently and as part of a cross-functional team.,