IT Facilitator

Job Title: IT Facilitator

Location: Gopal Sharma Group of Schools, Powai, Mumbai

About Us:
The Gopal Sharma Group of Schools, Powai, is a reputed institution dedicated to providing holistic education that balances academic excellence with cultural, artistic, and co-curricular growth. With a strong focus on nurturing talent, creativity, and values, we aim to create an enriching environment that supports students in realizing their potential.

Job Description:
The IT Facilitator will be responsible for managing day-to-day technical operations across the school campus, ensuring smooth functioning of computer labs, school management systems, Google platforms, examination processes, and general IT support. The role involves troubleshooting, data management, printing support, vendor coordination, and assisting various departments with IT-related requirements.

Key Responsibilities:

A. COMPUTER LAB MANAGEMENT

• Provide first-tier support for hardware and software application issues.
• Diagnose and troubleshoot hardware, software, and network problems.
• Install and update software, drivers, and essential applications.
• Maintain hardware and peripherals such as computers, printers, and scanners.
• Coordinate with external vendors for specialized repairs and maintenance.
• Create and maintain detailed documentation of lab configurations and processes.
• Identify and escalate advanced technical issues requiring higher-level IT support.
• Ensure data backup processes are followed and critical systems are recoverable.
• Maintain inventory of all hardware components, peripherals, and consumables.

B. MICM SYSTEM SUPPORT

• Process students’ marks and upload them to MICM.
• Handle consolidated correction and printing of mark sheets.
• Print report cards for all ICSE Board examinations.
• Provide Login ID and passwords to parents, teachers, and staff via mail, WhatsApp, and verbal communication.
• Print monthly attendance reports class-wise for teachers.
• Print Student and Teacher ID Cards (ICSE).

C. OVERALL SCHOOL IT SUPPORT (Except Classrooms)

• Resolve desktop-related issues promptly and efficiently.
• Troubleshoot and resolve network connectivity issues.
• Provide Tier-1 IT support for head office and branch staff.
• Manage basic repairs, installations, and configuration of systems and peripherals.
• Raise purchase requisitions for IT items after obtaining required approvals.

D. GOOGLE CONSOLE – GHPEDUCATIONS.COM

• Add, delete, or terminate users on the Google workspace domain.
• Configure user rights and permissions.
• Create and manage Google Classrooms.
• Generate Google Meet links for all classes and departments.

E. OTHER IT & ADMINISTRATIVE SUPPORT

• Design flex banners, invitation cards, pamphlets, and event program lists.
• Manage school assemblies' technical setup (PA System).
• Provide student data to Sports, Office, and Bus Department.
• Assist in website updates and send routing emails.
• Worksheet typing, printing, and scanning (as backup for admin staff).
• Assist staff with PPT preparation.
• Provide support during ICSE Board Exam duty.
• Print bench labels for seating arrangements during exams.

Qualifications & Requirements:

• Education: B.SC, M.SC, BCA, IT, B.tech etc
• Experience: Minimum 3 years
• Additional Skills: Ability to deal with software & hardware including basic trouble shooting, CCTV, Digital learning platforms etc.
• Eligibility: Open to male and female candidates.

Employment Details:

• Working Days/Hours: Monday to Friday (7::45 am – 3:45 pm) , 2 Saturday Off as per the School policy.
• Salary - 30,000 to 35,000 Per Month

Why Join Us:
At Gopal Sharma Group of Schools, we value our teachers as the cornerstone of our success. We provide a supportive environment where educators can grow professionally while inspiring the next generation of learners and performers.

How to Apply
Email your resume to: [email protected]
(Attn: HR – Gopal Sharma Schools)

Email Subject Line: Application for IT Facilitator _ – Job Code 251211_

Job Types: Full-time, Permanent

Pay: From ₹30,000.00 per month

Work Location: In person