You will be responsible for troubleshooting network and system problems, as well as resolving hardware and application issues reported by users. Additionally, you will have hands-on experience in managing server and storage infrastructure. Your duties will include scheduling and performing manual backups of server and user data, setting up, configuring, and upgrading NetBackup server/client and tape libraries, and monitoring daily NetBackup activity to proactively prevent issues. You will also be expected to handle complex hardware cases and collaborate with hardware vendors when necessary. A good understanding of Windows Active Directory server and Linux servers is essential for this role, as you will be managing Active Directory and Group policies, as well as maintaining DNS/DHCP infrastructure. IT asset management, regular desktop, laptop, and server check-ups, and server maintenance and operational procedures will also be part of your responsibilities. You will be required to develop and maintain standard operating procedures and documentation following industry best practices, as well as execute IT projects. Identifying the need for upgrades, configurations, or new systems and reporting them will also be a key aspect of your role. The ideal candidate should have 2 to 4 years of relevant experience and hold a Diploma, BE, or equivalent degree.,

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