IT Engineer

At Skillsoft, we are dedicated to propelling organizations and individuals towards growth through transformative learning experiences. We firmly believe in the potential of each team member to achieve greatness. If you share our passion for revolutionizing learning and helping individuals unlock their full potential, we invite you to join us on this exciting journey. We are currently seeking a proactive and innovative Microsoft Copilot Studio AI Engineer to become a valuable part of our expanding innovation team. As the chosen candidate, you will be responsible for leading the design, development, and implementation of intelligent agents using Microsoft Copilot Studio and Azure AI tools. Your role will involve collaborating closely with cross-functional teams to automate business workflows, enhance productivity, and deliver exceptional user experiences across various platforms such as Microsoft 365, Salesforce, Workday, Dynamics 365, and more. This position presents a unique opportunity to influence AI transformation on an enterprise scale by leveraging low-code/no-code tools in conjunction with advanced AI orchestration through Azure AI Studio, Foundry, and OpenAI. If you are shortlisted, you will be invited to participate in a comprehensive 2-hour interview round, including a presentation highlighting your real-world experience in AI or Agentic AI projects, focusing on agent design, prompt engineering, and enterprise impact. As a Microsoft Copilot Studio AI Engineer, your key responsibilities will include: - Collaborating with stakeholders to identify business needs and define Copilot use cases. - Designing, building, and optimizing intelligent agents using Microsoft Copilot Studio, Azure AI Studio, and Azure AI Foundry. - Integrating agents into enterprise ecosystems such as Microsoft 365, Power Platform, Salesforce, Workday, and others via APIs and connectors. - Deploying agents across various channels, including Microsoft Teams, Slack, and web platforms. - Enhancing automation using Azure Logic Apps, Azure Functions, and Azure Cognitive Services. - Monitoring and analyzing performance using Azure Monitor, Application Insights, and feedback telemetry. - Designing human-in-the-loop (HITL) workflows to ensure accuracy, compliance, and trust. - Applying Responsible AI principles in the development, testing, and deployment processes. - Creating reusable templates, connectors, and governance frameworks to facilitate agent scalability. - Staying informed about Microsoft Copilot platform updates and industry best practices. - Rapidly prototyping and iterating in sandbox environments to test new agent capabilities. Required Skills & Expertise: Core Engineering Skills: - Hands-on experience with Microsoft Copilot Studio, Power Platform, and Azure AI services. - Proficiency in building solutions with Azure AI Foundry, Azure OpenAI, and Cognitive Services. - Strong programming background in C#, JavaScript, Python, or equivalent. - Ability to work with large datasets and BI tools for telemetry and feedback integration. AI/LLM Expertise: - Proficiency in working with large language models (LLMs) and prompt engineering. - Deep understanding of agent orchestration patterns, including memory management and feedback loops. - Experience in designing and deploying intelligent copilots using Azure AI Studio or Copilot Studio. Enterprise Integration: - Experience integrating with enterprise systems like Salesforce, Workday, and Microsoft 365. - Knowledge of API development, RBAC, data governance, and enterprise-grade security. Preferred Qualifications: - Familiarity with Microsoft 365 Copilot, Copilot connectors, and multi-channel AI deployments. - Understanding of conversational UX, agent lifecycle management, and middleware integration. - Relevant Microsoft certifications such as PL-500, AI-102, or Power Platform Solution Architect. - Bachelor's degree in computer science, Engineering, or a related technical discipline. Join us at Skillsoft, where we provide online learning, training, and talent solutions to empower organizations and individuals. With a focus on immersive and engaging content, we help organizations unleash the potential of their workforce and equip teams with the essential skills for success. As a partner to numerous global organizations, including Fortune 500 companies, Skillsoft offers award-winning systems that support learning, performance, and success. Explore more about us at www.skillsoft.com. Thank you for considering this opportunity with us. If you are intrigued by this role and our mission, we encourage you to submit your application. Please note that we do not accept unsolicited resumes from employment agencies. All submissions must adhere to our guidelines as outlined in our policy.,