IT Engineer Hardware & Software

As an IT Engineer with 5 years of experience in both hardware and software support, your role will involve managing IT infrastructure, troubleshooting issues, and ensuring the smooth operation of systems and networks. Key Responsibilities: - Install, configure, and maintain desktops, laptops, servers, and network devices. - Diagnose and resolve hardware, software, and network issues in a timely manner. - Perform system upgrades, patch management, and preventive maintenance. - Support end-users with IT-related queries and provide technical assistance. - Ensure data security, backup, and recovery processes are implemented. - Maintain IT inventory, licenses, and documentation. - Coordinate with vendors for procurement, warranty, and AMC support. - Monitor system performance and suggest improvements for reliability and efficiency. Qualifications Required: - Bachelors degree/Diploma in IT, Computer Science, or related field. - Minimum 5 years of experience in IT hardware & software support. - Strong knowledge of Windows/Linux OS, networking (LAN/WAN), firewalls, and antivirus systems. - Experience with servers, storage, and cloud-based platforms is an advantage. - Excellent troubleshooting, problem-solving, and communication skills. - Ability to work independently and coordinate with multiple teams. No additional details of the company were provided in the job description.,