IT Coordinator

Job Summary:

The IT Coordinator will be responsible for overseeing and supporting the day-to-day technology operations of the organization. This role includes managing hardware and software systems, providing technical support to staff, coordinating with vendors, and ensuring the security and reliability of IT infrastructure.

Role and Responsibilities:

• Plan and execute internal IT and operational projects
• Support planning and execution of R&D tasks related to systems, software, or process improvements
• Coordinate and support the daily operations of IT systems (hardware, software, and network infrastructure).
• Serve as the primary point of contact between departments and the IT support team.
• Responsible for configuring and troubleshooting IT hardware, software, and network issues
• Track and manage IT inventory, including hardware and software inventory.

· Maintain data security and backup systems, ensuring adherence to company policies. Implement and monitor data protection measures for both online and offline systems.

· Monitor system performance and report issues proactively to the IT reporting person

• Support ERP, CRM, and other software systems in coordination with internal and external teams.
• Train users on IT systems and software usage.
• Maintain documentation of IT procedures, configurations, and asset records.
• Coordinate with vendors and service providers for maintenance and procurement.
• Monitor and evaluate vendor performance to ensure timely and quality service delivery

Skills & Qualifications:

• Educational Qualifications: Bachelor’s degree in Computer Science, Information Technology, or related field.
• Experience in Domain: 1 to 2 Years
• Strong understanding of IT systems and software troubleshooting
• Excellent communication in (Language) -English
• Familiarity with software tools -ERP/CRM systems

Working Hours / Days: 9.30 AM to 6.30 PM /Monday to Saturday

Job Type: Full-time

Pay: ₹16,000.00 - ₹18,000.00 per month

Benefits:

• Provident Fund

Work Location: In person