IT Change & Release Management Specialist

Role Overview :

We are looking for an experienced IT Change & Release Management Specialist to join our REMSC ERP CoE team, with a primary focus on SAP environments.

The role will be responsible for establishing and managing an effective IT Change & Release Management process in collaboration with IT leadership and stakeholders, ensuring smooth, compliant, and quality-driven release cycles.

Key Responsibilities :

- Establish and implement Change & Release Management processes in collaboration with IT leadership for the ERP CoE, focusing on SAP systems.

- Ensure all releases are delivered in alignment with defined processes; investigate deviations and apply corrective measures.

- Collaborate with Solution Architects, Functional Analysts, Service Managers, Business Users, and other stakeholders to plan, validate, and deliver changes as per scope.

- Work closely with Release Management to ensure smooth deployments and minimal business disruption.

- Enforce QA checklists and guidelines across all changes/releases, ensuring compliance with standards.

- Create, update, and maintain QA documentation, making it accessible to all relevant stakeholders.

- Support and facilitate audits on application change management processes.

- Assist in Control Performance activities to align with established QA and governance standards.
Required Skills & Qualifications :

- 6+ years of experience in IT Change & Release Management, preferably within SAP ERP environments.

- Strong understanding of SDLC (Software Development Lifecycle) methodologies and QA practices.

- Prior experience in application change and release management within complex IT environments.

- Excellent communication and presentation skills with the ability to work effectively with diverse stakeholders.

- Strong analytical and problem-solving skills with a keen eye for detail.

- Proficiency in MS Office tools Outlook, Word, Excel, Visio, PowerPoint.

- Bachelors degree in Computer Science, Information Systems, Engineering, or equivalent work experience.
Principal Working Relationships :

- Collaborate with ERP CoE Release Manager, Solution Architects, Domain Managers, Functional Analysts, and Service Managers.

- Partner with business users and decision-makers to deliver change with minimal risk and maximum value.

- Engage with audit and QA teams to ensure compliance and control adherence.