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Sharekhan
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IT-Associate (Application Support)

IT-Associate (Application Support)

2 - 4 years

|

2 - 4 Lacs

Thane Maharashtra India

Posted:1 month ago| Platform: Foundit logo

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Skills Required

Troubleshooting technical support

Work Mode

On-site

Job Type

Full Time

Job Description

Role & responsibilities

.Net & Java Application Support & Deployment
Smooth running of the Applications in Production Environment
Communicating to the Back office Users internally and Branch and Franchise
Support SLA
Timely response to the customers & Management
Provide functional and/or technical support for resolution of customer problems, incidents, issues, requests and queries.
Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
Change & Incident & Problem Management related to their application domain
Coordinate with Development team for L3 issue

Preferred candidate profile

Candidate with BSC IT / MCA/ MSC IT/ BE IT qualification are preferred
Minimum 2 Years Experience in Application Support
Should have hands on Exp in .NET and Java or Troubleshooting

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