It Administrator

Onsite role @ Coimbatore or Chennai Office

Responsibilities

• Onboard/off board users across systems such as Google Workspace, Microsoft 365 (incl. CoPilot), 1Password, RingCentral, and Slack and other
  
• internal tools.
  
• Coordinate with HR to provision access, schedule Teams/Zoom calls, and manage device setups via Apple Business Manager.
  

Systems & Infrastructure Operations

• Administer Google Cloud Platform (GCP) and Datadog for infrastructure performance, logging, and alerting (e.g., concurrent request monitoring).
  
• Register and manage domains, DNS, SSL, and security settings via Cloudflare and Microsoft 365.
  
• Write and maintain scripts for monitoring, alerting, and automation tasks.
  

Security & Compliance

• Enforce security protocols including 2FA, phishing prevention, and device compliance.
  
• Maintain access hygiene by removing unauthorized/non-corporate accounts in GCP, Datadog, and other tools.
  
• Consolidate domains under one platform and establish domain reputation tracking.
  

Tooling & Software Oversight

• Support, configure, and manage various SaaS platforms including Notion, Zoom, Looker Studio, Figma, Atlassian, Adobe, GitHub, Lucid, MUI, Balsamiq, and TechGH.
  
• Troubleshoot sync issues (e.g., Apple Business Manager errors) and maintain license validity (e.g., Datadog, LogRocket).
  

Finance, Billing & Vendor Management

• Assist in cost reviews and reporting (e.g., GCP, DD, RingCentral, LogRocket).
  
• Calculate R&D spend across payroll, contractors, and services.
  
• Manage and audit vendor platforms including QuickBooks, Bill, ZenDesk, and Atlas Cloud.
  

Project Support

• Deploy phone numbers for SMS apps via RingCentral and configure supporting infrastructure (e.g., Webflow, Path).
  
• Conduct security tests (e.g., bot detection with Cloudflare) and follow up on roadmap items (e.g., Google Account Manager coordination).
  
• (Nice to have for IT Admin, not necessary) Manage Deployment pipelines via GitHub Actions. Manage releases and rollbacks if necessary. Build robust
  
• CI/CD processes for the Engineering team.
  

Basic Qualifications:

• Bachelor's or Associate degree in Computer Science, Information Technology, or related field.
  
• 3+ years of experience in IT administration within a tech or SaaS company. 
  
• Proficiency with Google Workspace, domain/DNS management tools (e.g., Cloudflare).
  
• Experience managing cloud environments (especially GCP) and SaaS billing platforms.
  
• Familiarity with Datadog, scripting (Python, Bash), and common DevOps tools.
  
• Excellent troubleshooting and problem-solving skills.
  
• Strong organizational and time management skills.
  

Preferred Qualifications:

• Experience in a high-growth startup environment.
  
• Understanding of security practices, phishing mitigation, and domain reputation.
  
• Familiarity with tools like Webflow and RingCentral.
  
• Experience with Apple Business Manager and related ecosystem tools.
  
• Strong financial awareness related to cloud service usage and costs
  
• Capable of cross-functional coordination with HR, Finance, and Engineering teams.
  

Client's Values & Competencies

• Self-Starter You take initiative and solve problems before they become problems.
  
• Curious & Analytical You ask why, dig deep into data, and experiment to learn what works.
  
• Efficiency-Oriented Fast, focused, and action-driven.
  
• Relationship-Focused – You build trust and deliver value.
  
• Organized Multitasker – You thrive in fast-paced, high-velocity environments.
  
• Strategic Communicator – You translate performance into insight and insight into action.