IT Admin

The IT Administrator will oversee the company's IT systems, ensuring the smooth operation of all IT-related activities and providing technical support across all departments. This role involves managing servers, networks, hardware, software, and security systems, troubleshooting issues, and implementing new solutions to enhance the company's IT capabilities. Key Responsibilities: - Manage, monitor, and maintain servers, networks, and computer systems to ensure optimal performance and availability. - Configure, monitor, and troubleshoot LAN/WAN networks, firewalls, routers, and switches. - Provide technical support to end-users, including hardware and software troubleshooting. Promptly address and resolve IT-related queries and issues. - Implement and manage security protocols, including antivirus software, firewalls, and data backup/recovery processes. Monitor for security breaches and ensure compliance with security policies. - Install, configure, and update software applications. Manage software licenses and ensure compliance with licensing agreements. - Oversee the setup, maintenance, and repair of hardware, including desktops, laptops, printers, and other IT equipment. - Maintain accurate records of IT systems, configurations, and user support incidents. Create and update technical documentation. - Coordinate with external vendors for the procurement and maintenance of IT equipment and services. Ensure timely delivery and service quality. - Provide training to staff on IT systems and best practices. Promote the effective use of technology within the organization. - Lead or assist in IT projects, such as system upgrades, network expansions, or software implementations. Requirements: Education: Bachelors degree in Computer Science, Information Technology, or a related field. Experience: 2 + years of experience in IT administration, network management, or a similar role. Technical Skills: - Proficiency in Windows/Linux server environments. - Experience with network infrastructure (LAN, WAN, VPN, firewalls, etc.). - Strong knowledge of IT security practices and tools. - Experience with cloud platforms (AWS, Azure) is a plus. - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). - Familiarity with ITIL practices and frameworks. Soft Skills: - Strong problem-solving and troubleshooting skills. - Excellent communication and interpersonal skills. - Ability to work independently and manage multiple tasks simultaneously. - Attention to detail and commitment to delivering high-quality work. Benefits: - Opportunity to work with a dynamic and innovative team. - Career growth and development opportunities. - Competitive salary and benefits package. - A supportive work environment that values creativity and initiative.,