IT Admin Assistant

As an IT Administrator at our company, your role will involve various responsibilities to ensure smooth operations within the IT department. **Key Responsibilities:** - Procuring, maintaining, and administering computers and office equipment. - Administering corporate software systems. - Deploying and enforcing security policies and procedures. - Providing IT support and resolving problems for colleagues. - Assisting with Onboarding of New colleagues & Exit of employees. - Suggesting and implementing improvements in procedures and equipment. - Maintaining knowledge of IT support, help desk procedures, products, and services. - Managing any issues tracking system and reporting on issue resolution SLAs. - Monitoring Office Internet traffic and Audit of Sites access & Reporting unapproved accesses or attempts. - Updating Office Internet Control Policies - Restricting all unapproved categories. **Qualifications & Skills Required:** - MCA or B.Tech or B.E. or any equivalent degree. - 2-3 years of work experience in a relevant field. - Intermediate Level Networking knowledge. - Excellent communication skills both oral and written. - Knowledge of help desk software and Remote control tools. - Proficiency in Windows, Linux & MacOS administration and networking. - Effective troubleshooting skills. - Experience as a Service desk agent or IT administrator, and understanding of the SaaS or technology industry. Join our team and contribute to the efficient functioning of our IT department with your expertise and skills.,