Service Delivery Manager Product Quality Testing (Managed Services) Live Connections

20.0 - 24.0 years

0 Lacs

chennai, tamil nadu

On-site

You would be responsible for Quality Engineering & Testing in managed service models, with end-to-end accountability for a global Product Quality Testing service involving 500+ resources across geographies. Your key responsibilities will include: - Owning SLA performance, client engagement, governance, and continuous improvement through innovation. - Acting as the single point of accountability between the client, leadership, and support. - Driving test strategy across manual, automation, performance, and security testing, and scaling automation adoption for efficiency. - Managing escalations, RCA, corrective/preventive actions, and defect resolution. - Delivering operational dashboards for ...

Posted 2 weeks ago

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Quality Engineering Service Delivery Manager Live Connections

20.0 - 24.0 years

0 Lacs

chennai, tamil nadu

On-site

Role Overview: You will be responsible for Quality Engineering & Testing in managed service models with end-to-end accountability for a global Product Quality Testing service. This role involves owning SLA performance, client engagement, governance, and continuous improvement through innovation. You will act as a single point of accountability between clients, leadership, and support, driving test strategy across manual, automation, performance, and security testing while scaling automation adoption for efficiency. Key Responsibilities: - Manage a team of Test Managers, Architects, Automation Leads, PMO, and IT support - Drive test strategy across manual, automation, performance, and securit...

Posted 2 weeks ago

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Service Delivery Manager - Product Quality Testing Live Connections

20.0 - 24.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Quality Engineering & Testing professional in managed service models, your role will involve the following responsibilities: - Taking end-to-end accountability for a global Product Quality Testing service with over 500 resources across different geographies. - Owning SLA performance, client engagement, governance, and driving continuous improvement through innovation. - Serving as the single point of accountability between the client, leadership, and support teams. - Driving the test strategy encompassing manual, automation, performance, and security testing; focusing on scaling automation adoption for enhanced efficiency. - Managing escalations, Root Cause Analysis (RCA), corrective/pr...

Posted 3 weeks ago

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IT Quality Intmd Analyst - C11 Early Career

3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

The IT Quality Intmd Analyst role is ideal for a developing professional with the ability to solve complex problems independently. You are expected to leverage your in-depth specialty knowledge along with industry standards to contribute effectively to the team's objectives. Your analytical thinking skills and proficiency in data analysis tools will be crucial for making informed judgments and recommendations based on factual information. As part of your responsibilities, you will be required to enhance the existing automation framework, develop scalable automation scripts for different types of testing, and collaborate with various teams to integrate automation into the agile SDLC. Your foc...

Posted 4 months ago

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IT Quality Intmd Analyst Early Career

3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

The IT Quality Intmd Analyst role is suited for a developing professional who can independently handle most problems and solve complex issues with some latitude. You need to leverage your in-depth specialty area knowledge along with a solid understanding of industry standards and practices. Understanding how your team and area integrate with others to achieve the subfunction/job family objectives is crucial. Analytical thinking and proficiency in data analysis tools are essential for this role. Attention to detail is required when making judgments and recommendations based on factual information. You will typically deal with variable issues that may have a broader business impact. Profession...

Posted 4 months ago

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