Role : Delivery & Relationship Manager - BFSI Location : Chennai, Work from Office & Customer site Travel opportunity guaranteed ! The Delivery and Relationship Manager is a part customer site, part office role that serves as a bridge between the customer and iSolve. The Manager is the Voice of the Customer in iSolve and represents the genuine needs, expectations and concerns of the customer. You will be assigned up to 5 top customers with multi project, multi location responsibility. The expected outcome is to grow the relationship and business to meet the benefit goals of the customer and revenue goals of iSolve. Responsibilities: Customer Side: 1. Be on the customer’s side; understand requirements, result expectations, deadlines and all related asepcts clearly. 2. Fully lead the project at customer side with detailed interactions with heads / leads, decision makers, influencers. 3. Co-ordinate and complete Platform / Project deliveries within timelines, budget and quality standards. 4. Lead and execute platform deployment, Go Live actions; manage post Go Live expectations and deliveries. 5. Set the right expectations with customer teams on all technology, IT Security, project delivery and related matters. 6. Set appropriate and adequate project governance and monitoring processes for the customer engagement and see through al project management and communication aspects to stakeholders on project milestones, issues, and resolutions. 7. Serve as the primary point of contact for assigned clients, maintaining strong, trusting relationships to meet mutual business objectives. 8. Act as a trusted advisor to clients, providing strategic guidance and recommendations to help them achieve their growth objectives anf goals. 9. Monitor customer’s evolving needs and prepare iSolve’s product teams to address the needs to exceed customer’s satisfaction. 10. Ensure both customer happiness and satisfaction. iSolve side : Delivery & Deployment 1. Adequately represent customer expectations – result, timelines and other outcome elements – with iSolve Business Analytics team and Development teams. 2. Fully lead from project kick-off, identify / confirm customer success criteria, right till the last mile of delivery, deployment and closure. 3. Proactively manage customer expectations, escalations and related customer communications in a professional and orderly manner proactive. 4. Guide iSolve BA & Development teams on timely completion and deployment aligned with customer expectations. 5. Ensure iSolve scores exceed our own standards in all relevant KPIs. Farming Sales, renewals and cross sells 1. Achieve Business growth target as agreed / planned. 2. Achieve desired price and P/L goals as agreed for the assigned customer. 3. Proactively anticipate, source, drive and achieve - new, upsell, cross-sell, renewal opportunities. 4. Alert and prepare in advance, customer side changes, success plans, expansion plans, new needs etc with full map of decision makers, key influencers and user groups. 5. Build relationships between iSolve and Customer side top executives by proactively arranging meetups, events etc. 6. Collaborate with internal sales, marketing, and product teams to develop compelling value propositions and tailored solutions for the assigned customer.. 7. Accountable for P&L management, remediation, forecasting revenue, cost, growth, and success strategy. Knowledge and Skills: A strong positive attitude and growth mindset. Enjoy Customer engagement, derive fulfillment in achieving and maintaining happy customers. Good knowledge of BFSI domain and current and future trends Deep understanding of regulatory processes, RBI/SEBI regulations and adequate contacts. Excellent project management skills and experience in methodologies (e.g., Agile, Waterfall) and tools (e.g., JIRA, Microsoft Project). Excellent communication and interpersonal skills; ability to effectively interact with clients, team members, and stakeholders at all levels. Demonstrated leadership abilities, with experience in leading and motivating cross-functional teams to achieve project goals. Strong problem-solving and decision-making skills, with the ability to anticipate issues and proactively implement solutions. Knowledge of software development lifecycle (SDLC) processes and best practices. PMP, Scrum Master, or other relevant certifications are a plus. Experience in client relationship management and business development is desirable. Education and Experience: 1. Master’s degree in any discipline 2. Demonstrated competence and lived experience of 5+ years in Delivery / Last Mile deployment / Customer Engagement. Must have adequate experience in BFSI domain in technical project management Contact HR- Mr.Vinodh - 89398 32456 Job Type: Full-time Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Experience: Delivery & Relationship Manager - BFSI: 5 years (Preferred) Work Location: In person
As a Sales Executive in our organization, you will be responsible for making outbound prospecting calls to specified customers in the BFSI domain, which includes Public Sector Banks, Private banks, Co-operative Banks, and NBFCs. Your primary goal will be to create interest among the prospects and convert them to the demo/discussion stage. You will be required to make product presentations to prospects, collaborate with internal tech/demo teams, and ensure smooth progress until the proposal stage is reached. We are looking for individuals who embody a positive and winning mindset, as we believe in hiring for attitude and training for skill. You should have the ability to establish trust at senior management levels within prospect companies, particularly in the BFSI sector. Previous experience in selling Banking solutions or products is a prerequisite for this role. Additionally, you should possess strong skills in solution selling and account management, along with a process-oriented approach to effectively plan and manage your prospect base. Your professional communication and customer handling skills should be top-notch, with a proven track record and good references. You should enjoy sourcing new prospects and building long-lasting relationships based on trust. A Bachelor's or Master's degree, coupled with 2-5 years of experience in prospecting Banking & Financial Services software products, is desired. Proficiency in Word, Excel, presentation tools, and other business applications is essential for this role. Fluency in English, Hindi, and Tamil is mandatory. As a Sales Executive, you will be working full-time and will be entitled to benefits such as health insurance and Provident Fund. The compensation package includes a yearly bonus. The working schedule will be during the day shift, in the morning. If you meet the specified qualifications and are excited about this opportunity, please reach out to our HR representative, Mr. Vinodh, at 89398 32456. Job Type: Full-time Benefits: - Health insurance - Provident Fund Compensation Package: - Yearly bonus Schedule: - Day shift - Morning shift Education: - Bachelor's (Preferred) Experience: - Business development: 2 years (Preferred) - Lead generation: 2 years (Preferred) - Total work: 3 years (Preferred) - Sales: 2 years (Preferred) Language: - Hindi (Required) - Tamil (Required) - English (Required) Work Location: In person,
----------------------------------------- Walk-in is going on ------------------------------------------------------ Designation : Intern -Project Executive ( Non Voice Process ) Venue : Virudhunagar , Satur, Soolakarai, Mettukundu, Allampatti Roles & responsibilities : Minimum Qualification should be a Diploma or Graduate Should have good System Knwoledge Ready to work in morning shift in Client Location. Male candidates are most welcome Freshers most preferred Contact HR: Vinodh -8939832456 Job Type: Full-time Application Question(s): Typing speed >24 Words per minute? Education: Diploma (Preferred) Work Location: In person
As a Delivery & Relationship Manager - BFSI at iSolve, your role will involve being the primary point of contact between the customer and our organization. You will represent the Voice of the Customer within iSolve, ensuring that customer needs, expectations, and concerns are effectively communicated and addressed. In this dynamic role that involves working both at customer sites and in the office in Chennai, you will be responsible for managing relationships with up to 5 key customers. Your goal will be to enhance these relationships, meet the benefit objectives of the customers, and contribute to the revenue goals of iSolve. Customer Side Responsibilities: - Understand and clarify customer requirements, expectations, and deadlines comprehensively. - Take the lead in project management at the customer side, engaging with key stakeholders and decision-makers. - Coordinate and deliver projects within set timelines, budget constraints, and quality standards. - Oversee platform deployment and Go Live activities, managing post-implementation expectations. - Communicate effectively with customer teams on technology, IT security, and project delivery matters. - Establish robust project governance and monitoring processes, ensuring clear communication on project milestones, issues, and resolutions. - Act as the main point of contact for assigned clients, fostering strong relationships and aligning business objectives. - Provide strategic guidance to clients, helping them achieve their growth goals. - Monitor customer needs and collaborate with iSolve's product teams to address evolving requirements. - Ensure high levels of customer satisfaction and happiness. iSolve Side Responsibilities: Delivery & Deployment: - Represent customer expectations accurately to iSolve's Business Analytics and Development teams. - Lead projects from initiation to closure, ensuring alignment with customer success criteria. - Manage customer expectations, escalations, and communications in a proactive and professional manner. - Guide iSolve teams to meet customer expectations in project completion and deployment. - Ensure that iSolve's performance exceeds established KPIs. Farming Sales, Renewals, and Cross-Sells: - Achieve business growth targets and financial goals for assigned customers. - Proactively identify and capitalize on new sales opportunities, renewals, and cross-selling prospects. - Prepare for customer-side changes and expansion plans, engaging with decision-makers and influencers. - Establish relationships with customer executives through proactive engagement activities. - Collaborate with internal teams to develop tailored solutions for customers. - Accountable for P&L management, revenue forecasting, and success strategies. Knowledge and Skills Required: - Positive attitude and growth mindset. - Proficiency in BFSI domain and regulatory processes. - Strong project management skills and experience with methodologies and tools. - Excellent communication and interpersonal skills. - Leadership abilities to motivate cross-functional teams. - Problem-solving and decision-making skills. - Knowledge of SDLC processes and best practices. - Relevant certifications like PMP, Scrum Master are advantageous. - Experience in client relationship management and business development. Education and Experience: - Masters degree in any discipline. - Minimum 5 years of experience in Delivery, Last Mile deployment, and Customer Engagement. - Experience in BFSI domain and technical project management. If you are passionate about customer engagement, possess a deep understanding of the BFSI domain, and have a track record of successful client relationship management, we encourage you to apply for this exciting opportunity at iSolve. For further details or to apply, kindly contact HR - Mr. Vinodh at 89398 32456. This is a full-time position with benefits including health insurance, provident fund, performance bonuses, and yearly bonuses. The work schedule is during day and morning shifts.,
You will be part of a dynamic team at iSolve Technologies, a Business Transformation company that collaborates closely with customers to comprehend their business needs, identify process gaps, formulate strategies, and introduce innovative technologies to ensure complete visibility at every operational stage. Our customers value our profound business insights and exceptional service quality, which is why they choose to partner with us. As a skilled and driven Dot Net developer, your primary role will encompass designing, developing, coding, customizing, configuring, testing, and deploying enterprise packaged solutions. Your responsibilities will include: - Proficient in working with Dot Net (Web, Windows) Framework 4.0+, Web service, API, MVC, Angular JS (Optional), and Bootstrap. - Strong expertise in backend SQL, stored procedures, and advanced query handling. - Experience and knowledge in BFSI domain. - Creating and testing software prototypes. - Developing client displays and user interfaces. - Documenting throughout the software development life cycle (SDLC). - Contributing to requirements analysis and suggesting areas for enhancement. Essential Professional Attributes: - Ability to thrive under tight deadlines. - Collaborative team player with excellent communication skills. - Exceptional problem-solving abilities. - Previous experience as a Dot Net developer or Application developer. - Genuine passion for technology and continuous learning. - Understanding of Software Development Life Cycle and Agile methodologies. Qualifications Required: - Graduates and postgraduates (BE/B.Tech/BCA/MCA preferred). - 3-5 years of relevant experience. - Immediate joiners preferred. We are committed to maintaining a diverse and inclusive work environment that values individuals based on their skills, regardless of gender, age, experience, perspective, or background. This is a full-time position with benefits including cell phone reimbursement, health insurance, and Provident Fund. The work schedule is during day and morning shifts, and the role requires in-person presence. If you meet the qualifications and are excited about the opportunity to contribute to our team, we look forward to reviewing your application.,
Designation : MANGER BUSINESS GROWTH ( Healthcare-Software Sales ) Location: Chennai, Tamil Nadu Job Description : 1. Research, Gain & Share Deep Insights of Prospective Clients & Formulate Business Strategies, Design Solutions & Product Offerings to Utilize Opportunities 2. Develop strategic plan to achieve revenue goals; hit or exceed revenue goals 3. Research new markets and identify potential new customer prospects by using various means such as: Internet, publications, and membership and association directories identify key players/decision makers and generate interest. 4. Ability to sell to various levels of management and gain prospective new clients along with building client relationships will have an added advantage. 5. Proven track record of achieving and surpassing targets, team player and entrepreneurial drive to succeed. 6. Must have deep understanding of Medical Equipment Sales and market trends . 7. Familiar with solution selling techniques and strong account management skills. 8. Proven track record of generating new business and achieving revenue targets. 9. Ability to communicate and influence people at all levels in an organization. 10. Proficient in Word, Excel, PowerPoint, Outlook and other related applications. 11. Must be able to work in a fast -paced, goal oriented and collaborative work environment. 12. Ability to multi task and prioritize work independently with minimal supervision 13. Must have excellent communication, organizational and relationship building skills . 14. Responsible for giving Technical Presentations to the Customers on the proposed Solutions. 15. Create winning proposals with a Clear focus to be able to win large deals. 16. Route qualified opportunities to the appropriate sales heads for further development and closure 17. Develop and maintain strong active relationships with key client stakeholders at both senior and mid-management levels 18. Understand and effectively communicate Company's value proposition, technology, processes, partnerships as relate to growth of current and prospective client accounts 19. Develop in-depth knowledge of the industry and of the biddable media marketplace- past, present, and future 20. Assist the commercial team in any outstanding issues with clients. Candidate Profile: 1. Candidate Must have minimum of ( 3 - 4 Years’) Experience in Medical Equipment Sales 2. Bachelor's Degree, educated to degree level or equivalent 3. Experience with a focus on Sales. Proven ability to understand customer needs, build ongoing relationships, and create solutions 4. Good knowledge of digital media platforms and latest technologies 5. Excellent written and verbal communication and presentation skills Pls speak with HR Vinodh - 8939832456 Job Types: Full-time, Permanent Education: Bachelor's (Required) Experience: Medical Equipment Sales: 3 years (Required) Willingness to travel: 75% (Required) Work Location: In person
Designation : MANGER BUSINESS GROWTH ( Healthcare-Software Sales ) Location: Chennai, Tamil Nadu Job Description : 1. Research, Gain & Share Deep Insights of Prospective Clients & Formulate Business Strategies, Design Solutions & Product Offerings to Utilize Opportunities 2. Develop strategic plan to achieve revenue goals; hit or exceed revenue goals 3. Research new markets and identify potential new customer prospects by using various means such as: Internet, publications, and membership and association directories identify key players/decision makers and generate interest. 4. Ability to sell to various levels of management and gain prospective new clients along with building client relationships will have an added advantage. 5. Proven track record of achieving and surpassing targets, team player and entrepreneurial drive to succeed. 6. Must have deep understanding of Medical Equipment Sales and market trends . 7. Familiar with solution selling techniques and strong account management skills. 8. Proven track record of generating new business and achieving revenue targets. 9. Ability to communicate and influence people at all levels in an organization. 10. Proficient in Word, Excel, PowerPoint, Outlook and other related applications. 11. Must be able to work in a fast -paced, goal oriented and collaborative work environment. 12. Ability to multi task and prioritize work independently with minimal supervision 13. Must have excellent communication, organizational and relationship building skills . 14. Responsible for giving Technical Presentations to the Customers on the proposed Solutions. 15. Create winning proposals with a Clear focus to be able to win large deals. 16. Route qualified opportunities to the appropriate sales heads for further development and closure 17. Develop and maintain strong active relationships with key client stakeholders at both senior and mid-management levels 18. Understand and effectively communicate Company's value proposition, technology, processes, partnerships as relate to growth of current and prospective client accounts 19. Develop in-depth knowledge of the industry and of the biddable media marketplace- past, present, and future 20. Assist the commercial team in any outstanding issues with clients. Candidate Profile: 1. Candidate Must have minimum of ( 3 - 4 Years’) Experience in Medical Equipment Sales 2. Bachelor's Degree, educated to degree level or equivalent 3. Experience with a focus on Sales. Proven ability to understand customer needs, build ongoing relationships, and create solutions 4. Good knowledge of digital media platforms and latest technologies 5. Excellent written and verbal communication and presentation skills Pls speak with HR Vinodh - 8939832456 Job Types: Full-time, Permanent Education: Bachelor's (Required) Experience: Medical Equipment Sales: 3 years (Required) Willingness to travel: 75% (Required) Work Location: In person