IP Billing Executive / Senior Executive

Job Description

Job Title: IP Billing Executive / Senior Executive Department: Billing / Finance Location: Apollo Cradle & Children's Hospital , Koramangala Job Summary: The IP Billing Executive is responsible for managing all aspects of In-Patient billing operations, including timely and accurate generation of bills, handling insurance and corporate billing, updating patient details, coordinating with clinical and non-clinical departments, and ensuring compliance with hospital policies and statutory requirements. Key Responsibilities: Patient Billing & Documentation: Generate interim and final bills for in-patients based on treatments, investigations, and services availed. Ensure accurate entry of patient data, treatment charges, consultant fees, consumables, and pharmacy items. Reconcile patient bills with the actual services rendered. Insurance & Corporate Billing: Coordinate with TPA and insurance desk for pre-authorizations, approvals, and claim submissions. Ensure corporate packages and agreed rates are correctly applied. Maintain all necessary documentation for audit and claim processing. Patient Communication & Queries: Address patient and attendant queries regarding billing and explain the charges clearly. Escalate issues appropriately to senior billing or finance personnel. Interdepartmental Coordination: Coordinate with nursing, pharmacy, lab, radiology, and other departments for verification and updating of service charges. Ensure timely receipt of service inputs for billing accuracy. Compliance & Standards: Adhere to hospital SOPs and protocols for billing. Ensure confidentiality and integrity of patient billing data. Comply with statutory norms like GST, medical record-keeping, etc. Discharge Billing: Ensure quick turnaround for final bill preparation post-discharge advice. Coordinate with doctors and nurses to verify all services are posted before final billing. Facilitate discharge process in coordination with care coordinators. Key Skills & Competencies: Strong numerical and analytical skills Excellent communication and interpersonal abilities Attention to detail and accuracy Ability to handle pressure and multitask Familiarity with insurance and TPA processes Qualifications & Experience: Education: Bachelors Degree in Commerce, Finance, or related field. MBA (Finance) or Hospital Management preferred. Experience: 2–8 years of experience in hospital billing preferably in IP billing.